Verizon

4.0
213 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Siloam Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3195 Highway 412 East, Siloam Springs, AR
72761, United States

Hours

Reviews

4.0
171 reviews
5 stars
102
4 stars
26
3 stars
8
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and long wait times.

Professionalism

Several customers highlighted the professionalism and knowledge of staff members, particularly in resolving issues and explaining plans.

Store Experience

Customers appreciated the clean and welcoming environment, though some expressed frustration with the store's hours and accessibility.

Billing Issues

Multiple reviews mentioned confusion and dissatisfaction with billing practices, including unexpected charges and lack of transparency.

Product Availability

Customers noted a good selection of phones and accessories, but some expressed concerns about high prices.
  • KB
    kelsey barker
    Nov 17, 2025
    5.0
    We came into Verizon today to transfer another phone number to our line. We were helped by a representative named Kevin. He had excellent customer service skills. My only complaint today has nothing to do with Verizon but how long it took to gather information from the other carrier.
  • HF
    Heather Foster
    Oct 31, 2025
    1.0
    This store is NOT really Verizon at all. Change the sign than.
  • DF
    Debbie Foster
    Oct 13, 2025
    1.0
    If you need to talk to a real person at Verizon, skip calling the Siloam Springs Arkansas store. Do call the Tahlequah, Oklahoma Verizon store. If you call them, a real person WILL ANSWER. Such a nice helpful person who got my problem solved in just a couple minutes.
  • WM
    Wayne Meek
    Sep 3, 2025
    5.0
    My wife and I upgraded both of our phones and was helped Yancey in Siloam Springs. He was very professional and knew his business. We have always received great service from our local store and Verizon in general. Shout out to Rick Dimmitt also who has helped us in the past.
  • JR
    John Runyan
    Aug 17, 2025
    5.0
    Yancy did a great job explaining all the different plans and benefits of each one. He also made it very easy to switch over. It took less than an hour. Great service

Frequently Asked Questions About Verizon

What are the Verizon store hours in Siloam Springs?

The Verizon store in Siloam Springs is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.

Where is the Verizon store located in Siloam Springs?

The Verizon store is located at 3195 Highway 412 East, Suite C, Siloam Springs, AR 72761.