Visit our store at Siloam Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some praised helpful staff while others reported poor experiences and long wait times.
Professionalism
Several customers highlighted the professionalism and knowledge of staff members, particularly in resolving issues and explaining plans.
Store Experience
Customers appreciated the clean and welcoming environment, though some expressed frustration with the store's hours and accessibility.
Billing Issues
Multiple reviews mentioned confusion and dissatisfaction with billing practices, including unexpected charges and lack of transparency.
Product Availability
Customers noted a good selection of phones and accessories, but some expressed concerns about high prices.
KB
kelsey barker
Nov 17, 2025
5.0
We came into Verizon today to transfer another phone number to our line. We were helped by a representative named Kevin. He had excellent customer service skills.
My only complaint today has nothing to do with Verizon but how long it took to gather information from the other carrier.
HF
Heather Foster
Oct 31, 2025
1.0
This store is NOT really Verizon at all. Change the sign than.
DF
Debbie Foster
Oct 13, 2025
1.0
If you need to talk to a real person at Verizon, skip calling the Siloam Springs Arkansas store. Do call the Tahlequah, Oklahoma Verizon store. If you call them, a real person WILL ANSWER. Such a nice helpful person who got my problem solved in just a couple minutes.
WM
Wayne Meek
Sep 3, 2025
5.0
My wife and I upgraded both of our phones and was helped Yancey in Siloam Springs. He was very professional and knew his business. We have always received great service from our local store and Verizon in general. Shout out to Rick Dimmitt also who has helped us in the past.
JR
John Runyan
Aug 17, 2025
5.0
Yancy did a great job explaining all the different plans and benefits of each one. He also made it very easy to switch over. It took less than an hour. Great service
What are the Verizon store hours in Siloam Springs?
The Verizon store in Siloam Springs is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 5:00 PM on Sundays.
Where is the Verizon store located in Siloam Springs?
The Verizon store is located at 3195 Highway 412 East, Suite C, Siloam Springs, AR 72761.
Which mobile phone brands are available at the Verizon store in Siloam Springs?
The store offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon store provide?
Verizon offers mobile plans, wireless internet plans, voice plans, and products like business cell phones, mobile hotspots, tablets, and laptops.
Can I order online and pick up my Verizon products in-store at Siloam Springs?
Yes, you can buy online and pick up your order in-store. They also provide free 2-day shipping, express lockers, and same-day delivery options where available.
How can I schedule an appointment at the Verizon store in Siloam Springs?
You can schedule an in-store appointment through the My Verizon app or visit their website to book a convenient time.
Are contactless and mobile payments accepted at the Verizon store?
Yes, Verizon accepts payments via debit card, mobile NFC, and also allows check payments. Cash is not required.
What entertainment options are near the Verizon store in Siloam Springs?
Nearby, you can visit GameStop for video games or Redbox for DVD rentals, making it convenient to grab entertainment before or after your visit.
Are there hair salons close to the Verizon store in Siloam Springs?
Yes, Sport Clips Haircuts, Great Clips, and SmartStyles are nearby, so you can easily combine your visit for a haircut or beauty service.
What dining options are available near the Verizon store?
There are multiple nearby restaurants including Tropical Smoothie Cafe, Jimmy John's, Wendy's, Matador Mexican Bar and Grill, IHOP, and Pieology Pizzeria.