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Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jacob and Jennifer.
Service Issues
Some customers reported issues with service quality, including long wait times, unresolved problems, and dissatisfaction with phone upgrades.
Product Quality
There were complaints about receiving refurbished phones sold as new and concerns over the overall quality of the devices.
Mixed Experiences
While many reviews were positive, there were also negative experiences reported, including rude staff and misleading pricing.
ML
Maria Guadalupe Lucas
2 days ago
5.0
Excelente servicio
ML
Maria Lucas
2 days ago
5.0
Exelente servicio 100 recomendado
AB
Andy Bryant
4 days ago
5.0
Thank you so much for helping me move over
TS
Tommy Sparkman
Jan 4, 2026
1.0
They're just trying to get new customers they don't help the old ones if you want to upgrade you'll pay the price but if you're a new customer they give it to you for free
JR
Jose m. Ruiz
Dec 7, 2025
5.0
Ana M. nos dió una excelente ayuda en los dos teléfonos que compramos en cricket