Cricket Wireless Authorized Retailer

4.2
202 reviews
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Business Details

2125 E Parkway Dr, Russellville, AR
72802, United States
(479) 219-5027
https://www.cricketwireless.com/stores/ar/russellville/2125-e-parkway-dr
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About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Russellville store today.

Location

Cricket Wireless Authorized Retailer
2125 E Parkway Dr, Russellville, AR
72802, United States

Hours

Reviews

4.2
202 reviews
5 stars
139
4 stars
21
3 stars
11
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting individual employees for their exceptional service.

Store Environment

The store atmosphere is described as welcoming and positive, with many customers appreciating the good vibes and cleanliness.

Product Issues

Some customers reported issues with receiving used phones sold as new and dissatisfaction with the selection of available devices.

Service Quality

While many enjoyed the service, there were complaints about long wait times and unresolved issues with devices.

Pricing

Customers noted competitive pricing and good deals, particularly for family plans, but some expressed concerns about hidden charges.
  • AH
    Anais Hernandez
    Nov 13, 2025
    5.0
    Una tienda súper recomendada, con un personal calificado y amable siempre dispuestos a atenderte de la mejor manera, y solucionar todos tus problemas no dejes de venir
  • EN
    Elizabeth Navarrete
    Nov 10, 2025
    5.0
    Me encanta! Tengo varios años con cricket y siempre me han brindado un excelente servicio. En la tienda las personas son muy amables, siempre se muestran disponibles para ayudar y lo mejor es que hablan español! 😉
  • JM
    Jelitmar Martinez
    Nov 7, 2025
    5.0
    The ladies from Bryant cricket are very respectful in so many ways! They all make me feel so welcome, and belonging. As you walk into the store you can feel that good vibes from everyone. I love how they give cookies and candy to everyone. And that’s why I love being a cricket member!
  • AP
    Alexandra Perales
    Nov 7, 2025
    5.0
    Great Customer Service, Carmen is exceptional at what she does. She is not only friendly and professional but also goes out of her way to help and assist every customer that walks thru the door. She has helped me soooooo much! I am very pleased with her service. She deserves everything in life. She is the reason I am a Cricket customer.
  • CM
    Carlos Mendez
    Nov 6, 2025
    5.0
    I went in today to get new service I was greeted by Jennifer she was wonderful she helped me out I was able to get a line set up for me and my son had a great experience very welcoming people easy to talk to very helping
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Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer in Russellville offer?

They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.

Where is Cricket Wireless Authorized Retailer located in Russellville?

It's located at 2125 E Parkway Dr, Russellville, AR 72802, USA.