Verizon

4.7
693 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Little Rock’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
12018 Chenal Pkwy, Little Rock, AR
72211, United States

Hours

Reviews

4.7
689 reviews
5 stars
602
4 stars
26
3 stars
14
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their outstanding and friendly service, highlighting individuals like Jayshon, Keilib, and Charles for their professionalism and helpfulness.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, with specific mentions of employees like Austin, Colby, and Xavier who provided clear explanations and guidance.

Problem Resolution

Several customers appreciated the staff's efforts in resolving issues, particularly with account setups and phone upgrades, showcasing their commitment to customer satisfaction.

Positive Experiences

A significant number of reviews reflected positive overall experiences, with customers expressing satisfaction with their purchases and the assistance they received.

Recommendations

Customers frequently recommended specific employees and the store itself, indicating a strong likelihood of return visits and referrals to friends and family.
  • EG
    Eric Grimmett
    Nov 16, 2025
    1.0
    Awful! I was charged for my returned equipment that was lost by their "AI" system. Loosers
  • KZ
    Kevin Zornek
    Nov 16, 2025
    5.0
    Krystal was amazing and took care of us with all of our needs. She made the changes needed to our account and helped us lower our bill with incredible efficiency.
  • PW
    Preston Wilburn
    Oct 17, 2025
    5.0
    Jayshon did a really good job
  • DB
    Darrell Burns
    Oct 17, 2025
    5.0
    Austin and Jashawn offered outstanding customer service!
  • KC
    Karrington Chapple
    Oct 6, 2025
    5.0
    Keilib & Jayshon helped me to get the perfect phone that i wanted 😊

Frequently Asked Questions About Verizon

What types of devices can I upgrade at the Verizon store on Chenal Parkway?

You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola devices, and other popular smartphone brands at this Verizon store.

What are the store hours for this Verizon location?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.