Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Little Rock’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.7
700 reviews
5 stars
613
4 stars
26
3 stars
14
2 stars7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with staff being described as friendly, knowledgeable, and patient.
Sales Assistance
Customers appreciated the thorough assistance provided by sales representatives in selecting and setting up new devices, often leading to upgrades and savings.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding billing issues and dissatisfaction with the handling of trade-ins.
Professionalism
Staff members were frequently noted for their professionalism and ability to create a pleasant shopping experience.
- DDDeborah DicksonDec 31, 20255.0We had the best sales experience with Keenan at the West Chenal location. This is actually our second time to purchase a new phone with Keenan. As a Verizon customer for 17 years, it is his service that keeps us returning. A phone can be purchased anywhere, but Keenan’s high knowledge level & excellent customer service keeps us returning to this particular store.
- CJCaniya JonesDec 31, 20255.0Jayshawn real life got me in and out and make sure I knew everything from the best service to the bill
- TBTravis BrownDec 29, 20255.0Caleb, Keilib and Xavier were great Gus to work with. Lots of fun. Kaden smiled the whole time. Definitely recommend these guys.
- JWJoey and stephanie WhitakerDec 18, 20255.0Kaden was amazing to work with. I have wanted a new iPad for a few months but did not want to go to Verizon and not have time to understand All the changes. I sat w Kaden for a while and he answered every question I had and explained so much. I highly recommend him. I ended up getting myself and husband new phones and iPad and watch and my bill is going down $15 month
- AJAshlee JonesDec 11, 20255.0Here’s a polished, positive review you can use: ⸻ ⭐️⭐️⭐️⭐️⭐️ 5-Star Review We had an amazing experience with Austin today! He helped upgrade five phones for our family, and the entire process was smooth from start to finish. He explained everything clearly, answered every question with patience, and made sure we got exactly what we needed without any pressure. His professionalism, friendliness, and attention to detail made a normally stressful task incredibly easy. We left completely satisfied and confident with our new phones. If you need help with upgrades or anything phone-related, I highly recommend working with him—excellent service all around!
Frequently Asked Questions About Verizon
What types of devices can I upgrade at the Verizon store on Chenal Parkway?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola devices, and other popular smartphone brands at this Verizon store.
What are the store hours for this Verizon location?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does this Verizon store offer in-store and curbside pickup options?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
Which wireless brands and services are available at this Verizon retailer?
The store offers Verizon wireless plans, smartphones from brands like Apple, Samsung, Motorola, Google, LG, HTC, and services including prepaid wireless, home internet, Hum Smart Car, and connected devices.
How can I schedule an appointment or contact the Verizon store at 12018 Chenal Pkwy?
You can call the store at +1 501-217-4991 to make an appointment or get assistance.
What payment methods are accepted at this Verizon retailer?
The store accepts American Express, Discover, Mastercard, and Visa credit cards for payments.
Where is the Verizon store located in Little Rock?
It is located at 12018 Chenal Parkway, Suite B, Little Rock, Arkansas, 72211, USA.
Are there restaurants or places to eat near the Verizon store on Chenal Parkway?
Yes, nearby dining options include Waffle House for breakfast and brunch, Applebee's Grill + Bar, Mizuki A.Y.C.E. Sushi & Hibachi for Japanese cuisine, McAlister's Deli, Corky's Arkansas barbecue, Freddy's Frozen Custard & Steakburgers, Sonic Drive-In, Shake's Frozen Custard, and Taco Bell.
What other services or stores are near the Verizon store that customers might find useful?
Nearby are several dental offices like Central Dental and Rock Family Dental, banks such as Centennial Bank and Capital Bank, car wash services like Best Car Wash Lube & Detail and Boomerang Carwash, and entertainment options like Game Stop.
How can nearby transit or local points of interest help customers visiting the Verizon store?
Customers can easily locate the Verizon store by visiting nearby familiar places such as the Waffle House or Applebee's Grill + Bar. Additionally, the store's proximity to major roads like Chenal Parkway makes it accessible for local residents and visitors alike.