Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Little Rock’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.7
689 reviews
5 stars
602
4 stars
26
3 stars
14
2 stars7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for their outstanding and friendly service, highlighting individuals like Jayshon, Keilib, and Charles for their professionalism and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, with specific mentions of employees like Austin, Colby, and Xavier who provided clear explanations and guidance.
Problem Resolution
Several customers appreciated the staff's efforts in resolving issues, particularly with account setups and phone upgrades, showcasing their commitment to customer satisfaction.
Positive Experiences
A significant number of reviews reflected positive overall experiences, with customers expressing satisfaction with their purchases and the assistance they received.
Recommendations
Customers frequently recommended specific employees and the store itself, indicating a strong likelihood of return visits and referrals to friends and family.
- EGEric GrimmettNov 16, 20251.0Awful! I was charged for my returned equipment that was lost by their "AI" system. Loosers
- KZKevin ZornekNov 16, 20255.0Krystal was amazing and took care of us with all of our needs. She made the changes needed to our account and helped us lower our bill with incredible efficiency.
- PWPreston WilburnOct 17, 20255.0Jayshon did a really good job
- DBDarrell BurnsOct 17, 20255.0Austin and Jashawn offered outstanding customer service!
- KCKarrington ChappleOct 6, 20255.0Keilib & Jayshon helped me to get the perfect phone that i wanted 😊
Frequently Asked Questions About Verizon
What types of devices can I upgrade at the Verizon store on Chenal Parkway?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola devices, and other popular smartphone brands at this Verizon store.
What are the store hours for this Verizon location?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does this Verizon store offer in-store and curbside pickup options?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
Which wireless brands and services are available at this Verizon retailer?
The store offers Verizon wireless plans, smartphones from brands like Apple, Samsung, Motorola, Google, LG, HTC, and services including prepaid wireless, home internet, Hum Smart Car, and connected devices.
How can I schedule an appointment or contact the Verizon store at 12018 Chenal Pkwy?
You can call the store at +1 501-217-4991 to make an appointment or get assistance.
What payment methods are accepted at this Verizon retailer?
The store accepts American Express, Discover, Mastercard, and Visa credit cards for payments.
Where is the Verizon store located in Little Rock?
It is located at 12018 Chenal Parkway, Suite B, Little Rock, Arkansas, 72211, USA.
Are there restaurants or places to eat near the Verizon store on Chenal Parkway?
Yes, nearby dining options include Waffle House for breakfast and brunch, Applebee's Grill + Bar, Mizuki A.Y.C.E. Sushi & Hibachi for Japanese cuisine, McAlister's Deli, Corky's Arkansas barbecue, Freddy's Frozen Custard & Steakburgers, Sonic Drive-In, Shake's Frozen Custard, and Taco Bell.
What other services or stores are near the Verizon store that customers might find useful?
Nearby are several dental offices like Central Dental and Rock Family Dental, banks such as Centennial Bank and Capital Bank, car wash services like Best Car Wash Lube & Detail and Boomerang Carwash, and entertainment options like Game Stop.
How can nearby transit or local points of interest help customers visiting the Verizon store?
Customers can easily locate the Verizon store by visiting nearby familiar places such as the Waffle House or Applebee's Grill + Bar. Additionally, the store's proximity to major roads like Chenal Parkway makes it accessible for local residents and visitors alike.