Business Details
About
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Modern Storage offers premier storage amenities that make your storage project successful and easy for you. We offer climate controlled storage for your furniture storage and other valuables. We also offer non-climate control storage units, including boat, RV, and vehicle storage
Location
Hours
Reviews
4.9
2,303 reviews
5 stars
2,203
4 stars
59
3 stars7
2 stars11
1 star23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and professional, contributing to a positive customer experience.
Cleanliness
The facility is frequently noted for being clean and well-maintained, enhancing customer satisfaction.
Ease of Process
Customers appreciate the smooth and quick move-in process, including easy online reservations and efficient service.
Security
The facility is recognized for its strong security measures, making customers feel safe about their belongings.
Mixed Experiences
While most feedback is positive, there is a significant concern regarding climate control and mold issues raised by a long-term customer.
- RRRandy Roberts1 day ago1.0If I could give a negative, I absolutely would. Management made my wife completely uncomfortable to be in her unit. Woman should be careful since their every move is surveillance
- SRS R1 day ago1.0Rude and uncompassionate. Caused major lifetime problems due to the narcissistic behavior of the manager. Wouldn't allow me to go through my papers for my divorce, without his condescending comments. Which ultimately ended up with him terminating my lease bc he felt I wasn't moving around in my storage unit that I paid for...during the hours which was allowed. DONT WAIST YOUR TIME HERE. ITS AWFUL
- INItz. Niyaa3 days ago5.0My process with Dalton and Mike was fast and easy, it took less than an hour to receive my storage! Come and package your belongings here great place, and awesome customer service !
- SGSholanda GrayNov 15, 20255.0Modern Storage West Little Rock has professional, knowledgeable, friendly and patient staff, clean, well maintained and secure environment, and a smooth, easy process for move-in and access, Beautiful Christmas Decorations, a convenient location and competitive pricing with awesome move in specials, no deposits, gated access and personal access codes. I'm very happy to be here! Thank You Modern Storage West Little Rock!!! :)
- SRSheena RobertsNov 15, 20251.0Make sure to provide any and all personal information when signing your lease. All medical records and RX. And if you need to rearrange or possibly go through any of your box items within the hours that's been permitted; don't stay to long bc you could possibly be threatened with lease termination. If that doesn't scare you after you have moved all your belongings into the unit...Best to keep any visit to 30min or less for management to feel comfortable.
Frequently Asked Questions About Modern Storage West Little Rock
What types of storage units does Modern Storage West Little Rock offer?
Modern Storage West Little Rock offers climate controlled storage for furniture and valuables, as well as non-climate control units for boats, RVs, and vehicles.
Where is Modern Storage West Little Rock located?
It is located at 601 Autumn Rd, Little Rock, AR 72211, USA.
What are the business hours of Modern Storage West Little Rock?
It is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 1:00 PM to 6:00 PM.
What payment methods are accepted at Modern Storage West Little Rock?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Modern Storage West Little Rock sell any storage-related products?
Yes, they offer boxes, locks, and tape for sale.
How can I contact Modern Storage West Little Rock?
You can call them at +1 501-812-6500 or visit their website at https://www.modernstorage.com/.
Which nearby medical facilities might be of interest when visiting Modern Storage West Little Rock?
Nearby are several UAMS Health Orthopaedic Clinics and Chenal Urgent Care, which may be helpful for medical appointments before or after your storage visit.
Are there any nearby grocery or specialty stores to visit near Modern Storage West Little Rock?
Yes, Trader Joes is nearby, offering grocery and health food options, convenient for shopping before or after your storage visits.
Where can customers find dining options close to Modern Storage West Little Rock?
Nearby dining options include The Purple Cow Restaurant, known for American and burger-style food, and On The Border Mexican Grill & Cantina for Tex-Mex cuisine.
Are there any fitness or recreational facilities near Modern Storage West Little Rock?
Yes, Genesis Health Clubs and Esporta Fitness are nearby fitness centers where customers can work out before or after visiting the storage facility.