Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Fort Smith’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
853 reviews
5 stars
742
4 stars
32
3 stars
21
2 stars11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Billy Jack, Katelynn, and Kendon.
Store Experience
Customers appreciated the clean and spacious store environment, with several noting the positive atmosphere and helpfulness of the staff.
Technical Issues
Some customers reported significant issues with phone service and technical problems, including defective devices and data connectivity issues.
Pricing Concerns
Several reviews expressed dissatisfaction with pricing, citing high monthly bills and unexpected charges.
Mixed Experiences
While many had positive interactions, some customers reported rude behavior from staff and dissatisfaction with the service received at specific locations.
- SHSidney Hatley2 days ago5.0Very helpful, very professional, and felt I was the #1 priority as a customer! Maria helped me and my entire family switch our phones over, worked with us to find the best plan for us, and found the upgrade options that saved us the most money. She was amazing through the entire process, and answered our millions of questions! Would highly recommend this location and especially Maria to anyone and everyone!!
- EHEmily Hatley3 days ago5.0Maria was so helpful when we decided to switch our family to new devices! She met all our needs, answered any questions we had, and searched for the best deals Verizon offered! Maria was so patient with us through the entire process.
- JBJessica BaggsNov 16, 20255.0If you are going in to a Verizon store, call and ask for Timothy Gajzer! Customer service was incredible! Very informative and eager to go the extra mile to get us the best rate/deals available! Thanks Timothy!
- SSShana SuttonNov 13, 20255.0Maria is absolutely amazing!! Extremely professional & knowledgeable. She went above and beyond to help the transition of upgrading my old phone. I recommend my son to visit her to help with his phone, she was able to help find a better phone plan. Customer service is sometimes lost in this fast paced life we live, and I am so grateful that Maria was exceptionally patient and genuinely helpful. Would recommend her 100 times again and again. Thank you Maria 5+ STARS to you
- CWCharles WhitmanNov 5, 20255.0Went in with a iMessage issue on a phone I had just bought this weekend and Joseph was a beyond helpful. Went through everything top to bottom, ask for some assistance when he hit a wall but cracked on like a pro, got Apple support into the loop and was able to get the problem sorted and me on my way.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Fort Smith?
The Verizon store is located at 4201 Phoenix Ave, Fort Smith, AR 72903.
What are the operating hours of the Verizon store on Phoenix Ave?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does the Verizon store offer appointment scheduling?
You can call the Fort Smith Cellular Sales location to make an appointment, but appointments are not required.
What brands of smartphones and devices can I find at this Verizon store?
You can shop for devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What payment options are accepted at this Verizon store?
They accept American Express, Discover, MasterCard, and Visa.
Does the Verizon store provide in-store and curbside pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What Verizon services are available at the Cellular Sales store?
Services include Verizon Wireless plans, prepaid wireless, Hum smart car, home phone, home internet, mobile hotspot, and other connected device options.
Are there places nearby where I can grab a meal before or after visiting the Verizon store?
Yes, nearby dining options include Bob Evans Restaurant, Joe Muggs coffee shop, Nothing Bundt Cakes bakery, Pizza Hut Express, and Starbucks.
What nearby stores can I visit for electronics or phone accessories around the Verizon location?
Nearby electronics and phone accessory stores include AT&T Store, Geek Squad, Best Buy, Cellular Sales, and AT&T Authorized Retailer.
Where can I find nearby places for other shopping needs while visiting the Verizon store?
Nearby shopping options include Books-A-Million, Michaels Stores, Shoe Carnival, Old Navy, Mattress King, Rally House, and Target Store Fort-Smith.