Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Benton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
362 reviews
5 stars
219
4 stars
52
3 stars
19
2 stars
12
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees were praised for their helpfulness and professionalism, while others were reported as rude and unhelpful.
Wait Times
Customers frequently mentioned long wait times, with some reporting waits of over an hour before receiving assistance.
Billing Issues
Numerous complaints about unexpected fees and billing discrepancies, leading to dissatisfaction among customers.
Store Experience
The cleanliness and organization of the store received positive remarks, but some customers noted poor service experiences that detracted from their visits.
Employee Knowledge
While some employees were noted for their expertise and ability to resolve issues, others were criticized for lack of knowledge and unwillingness to assist.
- BCbrian carmackNov 16, 20255.0Morgan was the best
- RGRoger GleidtNov 6, 20255.0I was looking for two pixel 9a phones. They had them in stock for $499 each. Young man suggested changing to a post paid plan (for about the same price) and getting two pixel 10s for free! Took the deal and saved a $1,000!
- CBChris BrownNov 5, 20254.0Wait time 🫣
- KCKim CulpSep 13, 20255.0Morgan was fantastic
- ABandrew bedairSep 2, 20252.0Attempted to have data from old phone transferred to new phone I received in the mail the previous night. The one employee there wouldnt answer my question or help me without looking up my account, which I had expressed was a company line 3 times until finally she told me it would be $30 to help me. I left. Guess this is why so many people are jumping ship on Verizon.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Benton?
The Verizon store in Benton is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What mobile brands does Verizon Benton offer?
Verizon Benton offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon Benton store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
Does Verizon Benton offer in-store pickup or delivery options?
Yes, Verizon Benton offers in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of products can I buy at Verizon Benton?
You can purchase business cell phones, mobile hotspots, tablets, and laptops at Verizon Benton.
What payment methods are accepted at Verizon Benton?
The store accepts check, debit card, and mobile NFC payments; it does not require cash only.
Are there any nearby places to eat around the Verizon store in Benton?
Yes, nearby dining options include Whataburger, Buffalo Wild Wings, Sakura Japanese Restaurant, Moe's Southwest Grill, Subway, and Yummy Donuts.
What accommodation options are available near the Verizon Benton store?
The Holiday Inn Express & Suites Bryant - Benton Area is a nearby hotel providing accommodation options.
Are there local real estate services close to Verizon Benton?
Yes, several nearby real estate agents and groups include Halsey Thrasher Harpole Real Estate Group, Milly Dean Realtor, Jamie Lamont Realtor, and Amy Hubbard Selling Homes.
Does the Verizon Benton store provide 5G connectivity and the latest smartphones?
Yes, Verizon Benton offers the latest 5G smartphones like the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 along with reliable 5G network service.