Business Details
About
Cell Phone Store
TCC Tuscaloosa, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1825 Mcfarland Blvd N.
Location
Hours
Reviews
4.9
343 reviews
5 stars
329
4 stars2
3 stars1
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, patience, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth customer experience.
Efficient Service
Customers appreciated the quick and efficient service, with many mentioning that their issues were resolved in a timely manner.
Positive Environment
The store environment was described as clean and welcoming, enhancing the overall shopping experience.
Staff Recognition
Several customers specifically recognized individual employees, such as Octavius, Alyssa, and Keeley, for their outstanding service.
- MRMike Rathel2 days ago5.0Octavius and Raven both had great customer service and were very personable. They need a raise!
- JWJack WalkerNov 7, 20255.0Octavius was great. He was super helpful and patient. In general, some of the better customer service I’ve had and one of the best Verizon’s I’ve been to.
- LALarry AllenNov 7, 20255.0Alyssa was great setting up my phone and taking multiple customers at once, taking care of everyone!!
- KPKaren ParrishOct 28, 20255.0Best customer Service on our visit. Got swapped to Verizon, new phones, and had numbers ported. I recommend Octavious for all your cellular needs.
- GGGabrielleOct 21, 20255.0Octavius Scott was the most pleasant person to speak to while we worked to swap things over to my new phone. Having good service really changes the whole experience and I truly enjoyed our conversation. He took the time to explain things to me step by step and answered all my questions. He deserves a raise! He’s a keeper!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1825 Mcfarland Blvd N offer?
Verizon Tuscaloosa offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device activation and financing, prepaid plans, bill payments, business accounts, upgrades, and more with Verizon network coverage including 5G service.
What are the store hours for Verizon Tuscaloosa?
Verizon Tuscaloosa is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Where is Verizon Tuscaloosa located?
Verizon Tuscaloosa is located at 1825 Mcfarland Blvd N, Ste 230, Tuscaloosa, AL 35406.
Can I pick up my online order at the Verizon Tuscaloosa store?
Yes, the store offers both in-store pickup and curbside pickup services for your convenience.
What payment options are accepted at the Verizon Tuscaloosa store?
The store accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does Verizon Tuscaloosa have a presence on social media?
Yes, you can follow TCC, Verizon Authorized Retailer on Facebook at https://www.facebook.com/1516296478487799 and on Twitter and Instagram under the handle @tcctalk.
How can I schedule an appointment or service at Verizon Tuscaloosa?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What nearby restaurants can I visit before or after shopping at Verizon Tuscaloosa?
You can enjoy a meal at Chang's Chinese Restaurant or Hoo’s Q And Brew, both located near Verizon Tuscaloosa.
Are there any nearby salons and spas near Verizon Tuscaloosa for some personal care?
Yes, Salon Ten Twenty Three and B.A.B.Y. Nail Spa are nearby for hair, makeup, and nail services if you want to get pampered.
What local services or amenities are near Verizon Tuscaloosa to help customers with other needs?
Nearby you can find Jann's Pharmacy for medical supplies, and The Dance Centre and Primadonna’s Dance & Fitness Boutique for arts and recreation activities.