With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Tuscaloosa store today.
My wife and I wanted to upgrade our old phone. The ladies inside were very helpful with this process. They were both very knowledgeable about what we wanted and asked of them. They got right to us and we got our phones in just a short time. So if you're looking for a great phone service please check with Cricket wireless and the ladies on 15th Street in Tuscaloosa Alabama,they are great. We have been all acrythe United States this summer and through some mighty tall mountain ranges and we hardly ever lost phone service.
SM
scott mccollum
Aug 9, 2025
1.0
It wasn't the store. It was customer service at 611. They were awful. I had been a customer for years. I called and had my die date changed by 1 day. They waived that charge. The next day I added autopay through the app. It reduced my bill by 5 bucks. I paid it. They cut off my phone. They would NOT refund my money. They said " we are a pretty big company. We do what we want". I did not get service, they kept my money. I still have neither one.
JS
Jason Sims
Jun 5, 2025
5.0
I want to give a huge shoutout to Shatereius and Janequa at the Cricket store on 524 15th ST E! These two ladies went above and beyond to help me get my phone situation taken care of. They were professional, patient, and truly cared about making sure everything was resolved before I left the store. Their customer service was top-notch, and they turned a stressful situation into a smooth and easy experience.
Because of their outstanding service, I’ll definitely be coming back to this location for all my phone needs. Thank you again, Shatereius and Janequa—you both are awesome!
FP
Freenetta Posey
May 23, 2025
5.0
Cricket on skyland in Tuscaloosa is a family oriented place
JM
Jamie Manning
Apr 17, 2019
5.0
Love it... That manager was the greatest ever I love her 10 Stars.