Verizon

3.9
326 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Spanish Fort for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
30362 State Highway 181, Spanish Fort, AL
36527, United States

Hours

Reviews

3.9
231 reviews
5 stars
134
4 stars
34
3 stars
16
2 stars
11
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Cameron, Dillon, and Saleh for their exceptional service.

Long Wait Times

Numerous reviews highlighted long wait times for service, with some customers expressing frustration over being ignored or having to wait excessively even with appointments.

Mixed Experiences

While some customers had positive experiences, others reported poor service, including issues with staff being unhelpful or dismissive.

Product Availability

Customers noted a good variety of products available, but some expressed dissatisfaction when specific items were not in stock.

Technical Issues

Several reviews mentioned ongoing technical problems with Verizon's services, including internet outages and issues with device activation.
  • HE
    Hailee Earhart
    Oct 24, 2025
    5.0
    I had a great experience at Verizon thanks to Cameron! I came in to upgrade my phone and he was incredibly helpful and patient throughout the entire process. He took the time to explain everything clearly and answer all my questions. Customer service like his is hard to find these days—thank you, Cameron, for making the experience so easy and stress-free!
  • TF
    Titus Ferguson
    Oct 20, 2025
    5.0
    Ask for a Samsung Galaxy S23. Your life will be forever changed, believe me. Android is 100% better than IPhone, don't even get me started. Excellent service except that they are biased towards iPhone users sooooo...watch out folks. I was extremely satisfied with their Andriod collection, very impressed indeed. Not much more to say honestly. The only thing that you need to take away from this review is that Andriod is 1,000,000x better than IPhone. Steve Jobs doesn't deserve any more money for a phone that spends 50% of its advertising on the camera for "the latest model."
  • LW
    Lauren Wolff
    Sep 29, 2025
    5.0
    BEST EMPLOYEES EVER! I got locked out of a business account and verizon told me over the phone that they couldn’t help, well THIS VERIZON HELPS!!!!! Go here to solve your problems, don’t trust just the helpline because we got some smarties working here that can fix issues!!!!! 10/10 service and they are nice too.
  • LM
    Lacy Mills
    Sep 27, 2025
    5.0
    The wait wasn't too long and the representative was friendly, he got me out of there fast.
  • LM
    Lisa May
    Jul 10, 2025
    5.0
    The service guy, Michael was amazing.

Frequently Asked Questions About Verizon

What are the Verizon Spanish Fort store's hours of operation?

The Verizon Spanish Fort store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Which 5G smartphones are available at the Verizon Spanish Fort store?

The store features the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.