Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Phenix City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
360 reviews
5 stars
199
4 stars
44
3 stars
37
2 stars
20
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, many customers reported rude behavior and a lack of assistance.
Wait Times
Customers frequently complained about long wait times and inefficient service, with some stating they waited hours for assistance.
Product Availability
Several reviews mentioned limited stock and a lack of accessories for older phones, leading to disappointment among customers.
Positive Experiences
Despite the negative feedback, there were numerous positive experiences highlighted, particularly with specific employees who provided excellent service.
Store Environment
The store atmosphere received mixed reviews, with some customers noting cleanliness and pleasantness, while others described it as disorganized.
- MMMike McgowanNov 7, 20255.0Jerrod was extremely knowledgeable and helpful! Great experience!
- WWWDWOct 31, 20255.0When you walk in the employees are right there greeting you to ask you how they can help you
- EZEXOTIC ZEBRRASep 24, 20255.0One of my favorite stores in the columbus－phenic0x city area. Great and thorough service from each employee. 11／10
- DHDestiny HutzellSep 20, 20251.0Customer service at this location is HORRIBLE! Literally every associate you will speak with has a attitude or doesn’t even want to help you me and my husband had to go to this location Twice since they made a deal on a phone they couldn’t keep we had to come here twice and ask if his new phone is delivered as it was supposed to be delivered the first day we came and the lady was COMPLETELY RUDE! Wouldn’t help and then tried to tell my husband his phone wasn’t in the back but for a manager to finally come help and actually go look for it to be there but these ladies they have in the office all need retrained or need a new job since yall are about to loose a lot of service with them treating customers the way it’s been
- JBJeramy BowieAug 8, 20255.0Roland was excellent!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Phenix City?
The Verizon store in Phenix City is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which mobile brands does the Verizon Phenix City store offer?
The store offers a range of popular mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of products are available at Verizon in Phenix City?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops along with the latest 5G smartphones.
What are the available order pickup and delivery options at this Verizon store?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery where available for your orders.
Can I schedule an appointment before visiting the Verizon store in Phenix City?
Yes, you can schedule an in-store appointment online or use the My Verizon app for a convenient visit.
What payment methods does Verizon Phenix City accept?
They accept payments via check, debit cards, and mobile NFC payments; cash-only payments are not required.
Are the staff at Verizon Phenix City able to assist Spanish-speaking customers?
Yes, the store provides services in both English and Spanish to assist a diverse range of customers.
What dining options are near the Verizon store in Phenix City?
Nearby dining options include McDonald's, Chick-fil-A, Pizza Hut, Zaxby's, Culver's, and Chicken Salad Chick, all within close proximity to the store.
Are there any nearby automotive services around the Verizon store?
Yes, nearby automotive services include Caliber Car Wash, Gil's Auto Sales, and Circle K gas station with car wash services for your convenience.
What nearby facilities could I visit when going to the Verizon store in Phenix City?
Nearby facilities include Phenix Girard Bank, Rehabilitation Hospital of Phenix City, and Storage Box self-storage, useful for errands or appointments before or after your visit.