Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Huntsville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
464 reviews
5 stars
240
4 stars
76
3 stars
43
2 stars
23
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent service, while others were perceived as uninformed or misleading.
Wait Times
Many reviews mentioned long wait times and poor management of customer flow, leading to frustration among customers.
Store Environment
The store environment received positive remarks for cleanliness and safety measures, but some customers expressed dissatisfaction with the overall organization and efficiency.
Product Availability
Customers reported issues with product availability, including being told items were out of stock or having to wait for orders, which contributed to negative experiences.
- MBMelanie Bassett3 days ago5.0Musiza was patient, knowledge, and very kind. Thank you for your wonderful customer service!
- GUGarrett UlmerSep 30, 20255.0I was helped immediately, fixed my problem for free in minutes. I’ve had great experiences at this store, I’ve had bad experiences here as well. But as of today, this place is good. Musiza gets this store 5 stars single-handedly. She was amazing. Thanks!
- LBLori BakerAug 27, 20251.0Horrible customer service
- MSM SAug 16, 20255.0The reason why we stick with Verizon because of the right people who work there. Since I’ve had my first apple watch 3 years ago and just died recently on me, I ended up trading it in for an upgrade while my husband got his first new smartwatch. The Rep name Chance is such a sweetheart and were able to give his best service answering all our questions and let me try to wear his Ultra watch just to compare what would be suitable and comfortable for my wrist. We will definitely stick to this store and I just want to recognize what a great service, professionalism and knowledgeable Representative Chance provide to his customers! Keep it up! PS I also appreciate that he did not made us feel our kids are a problem (unlike the others) since my kids just got out of school, grumpy and hypher at the same time. He was patient with us and that goes a long way. Thank you again
- CSChelsea ScottAug 2, 20251.0Well chance lied to my wife and I and had it look like I didn’t pay my AT&T bill off because they were buying out my contract. Well he didn’t follow the correct protocol and they kept telling us we would get a Visa card in the mail to pay it off! Still haven’t received and they told my wife to bad so sad when we walked into the store today! No I’ll compensate this way blah blah only he knows that’s not how it works! Well he lied to us so we are stuck with the after math and I look like I didn’t pay off my bill and it’s on my credit!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Huntsville?
The Verizon store in Huntsville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon store in Huntsville?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Huntsville store.
Can I order online and pick up my product at the Verizon Huntsville store?
Yes, Verizon offers online ordering with convenient in-store pickup options at the Huntsville location.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, and mobile NFC payments. Cash is not required.
Does the Verizon store in Huntsville offer business-related mobile products?
Yes, products like business cell phones, mobile hotspots, tablets, and laptops are available at the Huntsville Verizon store.
Are there any dining options near the Verizon store on University Dr NW in Huntsville?
Yes, nearby dining options include Las Trojas Cantina for Mexican food, Golden Corral buffet, and Waffle House for breakfast and brunch.
What hotels are located near the Verizon store in Huntsville for visiting customers?
Several hotels close to Verizon include La Quinta Inn & Suites Huntsville Madison Square, Best Western Huntsville, and Baymont Inn & Suites Huntsville.
Are there car rental services near the Verizon store for customer convenience?
Yes, Avis Car Rental and Enterprise Rent-A-Car are nearby, making it easy for customers to rent a vehicle while visiting.
How can public transit users find the Verizon store in Huntsville?
While specific transit stations aren't listed, local dining and hotels like Golden Corral and Best Western can serve as landmarks to locate the Verizon store on University Dr NW.
What services does the Verizon store in Huntsville offer besides selling phones?
The store provides mobile plans, wireless internet plans, voice plans and supports in-store appointments and various delivery options.