Visit our store at Huntsville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior from specific employees.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, while others experienced misinformation or lack of support.
Wait Times
Customers frequently mentioned long wait times and poor management of appointments, leading to frustration.
Store Environment
The store is generally described as clean and well-organized, but some customers noted issues with product availability.
AE
Amy Edwards
4 days ago
5.0
Joseph C was knowledgeable and quick with my turn in. I go out of my way to come to this location because I always have a great experience. Amy
MA
Mark Acker
Dec 27, 2025
1.0
I was the victim of identify theft where an account was set up in my name and phones were mailed to me. The staff refused to take the phones that were sent to me, refused to look into the situation, and refused to close the account. Do not expect to deal with helpful staff if you visit this location.
RR
rileys888
Dec 3, 2025
5.0
Extremely helpful and polite staff, much better than this location used to be
MB
Melanie Bassett
Nov 20, 2025
5.0
Musiza was patient, knowledge, and very kind. Thank you for your wonderful customer service!
GU
Garrett Ulmer
Sep 30, 2025
5.0
I was helped immediately, fixed my problem for free in minutes. I’ve had great experiences at this store, I’ve had bad experiences here as well. But as of today, this place is good.
Musiza gets this store 5 stars single-handedly. She was amazing. Thanks!
What are the operating hours of the Verizon store in Huntsville?
The Verizon store in Huntsville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon store in Huntsville?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Huntsville store.
Can I order online and pick up my product at the Verizon Huntsville store?
Yes, Verizon offers online ordering with convenient in-store pickup options at the Huntsville location.
What payment methods are accepted at the Verizon store?
Verizon accepts checks, debit cards, and mobile NFC payments. Cash is not required.
Does the Verizon store in Huntsville offer business-related mobile products?
Yes, products like business cell phones, mobile hotspots, tablets, and laptops are available at the Huntsville Verizon store.
Are there any dining options near the Verizon store on University Dr NW in Huntsville?
Yes, nearby dining options include Las Trojas Cantina for Mexican food, Golden Corral buffet, and Waffle House for breakfast and brunch.
What hotels are located near the Verizon store in Huntsville for visiting customers?
Several hotels close to Verizon include La Quinta Inn & Suites Huntsville Madison Square, Best Western Huntsville, and Baymont Inn & Suites Huntsville.
Are there car rental services near the Verizon store for customer convenience?
Yes, Avis Car Rental and Enterprise Rent-A-Car are nearby, making it easy for customers to rent a vehicle while visiting.
How can public transit users find the Verizon store in Huntsville?
While specific transit stations aren't listed, local dining and hotels like Golden Corral and Best Western can serve as landmarks to locate the Verizon store on University Dr NW.
What services does the Verizon store in Huntsville offer besides selling phones?
The store provides mobile plans, wireless internet plans, voice plans and supports in-store appointments and various delivery options.