Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Huntsville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
268 reviews
5 stars
165
4 stars
42
3 stars
10
2 stars
7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly mentioning individuals like Anthony, Kirby, and Courtney for their exceptional service.
Store Experience
Several reviews highlighted issues with long wait times and lack of initial assistance upon entering the store, leading to frustration for some customers.
Product Issues
Customers expressed dissatisfaction with the handling of phone repairs and account issues, indicating a need for better in-store support for technical problems.
Mixed Reviews
While some customers had positive experiences, others reported poor service and unresolved issues, suggesting inconsistency in service quality across different visits.
- GYGail Yarborough6 days ago5.0Very helpful staff and this is a VERIZON store. I always check because there is a difference,between authorized seller and the real thing. This is the real thing.
- EEEvanCaplanDec 17, 20255.0Went to University location first and was unable to get proper help. Employee was having to ask multiple other co workers to assist her. Left and next day came to Jones Valley location. Anthony assisted us and was able to help us switch to Verizon and get new phones in little to no time. He answered every question, made the process very smooth, super personable and did not have to ask a single co worker for help. I’d absolutely recommend Jones Valley location to anyone and hope Anthony is the one helping you
- KKKGZNov 17, 20255.0Shout-out to Kirby for helping me transfer account. Very efficient and helpful.
- JTJohn TillettOct 30, 20252.0First, we've been a Verizon customer since 2000. We went into the Verizon store to see why phone quit charging and shut down. The individual that helped us tried to charge the phone with cord and charging pad with no results. After that her suggestion was to take the phone to a third-party repair company which we did. My only concern with this company is, with the money we pay every month on our services and the price they charge for phones, how do you not have a repair center or diagnostic tech in your location. I will say that we took the phone to ubreakifix and they diagnosed the problem in about a minute and had the phone repaired within 45 minutes. Verizon definitely needs to do better.
- RDRebecca DodsonOct 16, 20255.0Had the BEST experience at this store today! The two young women that assisted me and my father were fantastic. I didn’t catch their names but hope they are recognized for their superior customer service.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Huntsville?
The Verizon store in Huntsville is open Monday through Friday from 10 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 5 PM.
Where is the Verizon store located in Huntsville?
The Verizon store is located at 2762 Carl T Jones Dr SE, Huntsville, AL 35802.
What brands of smartphones does Verizon Huntsville offer?
Verizon Huntsville offers the latest 5G smartphones including Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I schedule an appointment for service at the Verizon Huntsville store?
Yes, you can schedule an in-store appointment online or use the My Verizon app for convenience.
What delivery and pickup options does Verizon Huntsville provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What payment methods are accepted at Verizon Huntsville?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Which mobile plans and services are available at Verizon Huntsville?
Verizon Huntsville offers mobile plans, wireless internet plans, and voice plans for various needs.
Are there any nearby dining options to Verizon Huntsville?
Nearby dining options include Arby's, Zaxby's, Starbucks, Grain and Berry, Firehouse Subs, and Wendy's for a variety of fast food, coffee, and healthy choices.
Where can I find banks or ATMs near the Verizon store?
Nearby banking options include Wells Fargo ATM, Progress Bank, and United Community bank credit union for convenient financial services.
What shopping options are available near Verizon Huntsville?
Shopping near Verizon includes Valley Bend shopping center, Shoe Carnival, Shoe Station, Five Below, Bath & Body Works, Party City, Dollar Tree, and Palmetto Moon.