Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Gulf Shores, AL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
274 reviews
5 stars
234
4 stars
13
3 stars3
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Nick, Ashley, and Greg, while others reported rude or unhelpful experiences.
Product Knowledge
Several reviews highlighted the staff's knowledge about products and services, making the purchasing process smoother for customers.
Efficiency
Customers appreciated quick service and efficient problem resolution, particularly from employees like Ashley and Lou.
Mixed Experiences
While some customers had great experiences, others reported long wait times and poor service, indicating inconsistency in customer care.
Store Environment
The store was described as friendly and welcoming by many, although some customers noted issues with staff attitude.
- MCMonica Canady5 days ago5.0Nick was patient and knowledgeable! Thanks for great service !!!
- SSSonya SowersNov 3, 20251.0Verizon in gulf shores really sucks the guy name Lou is always aggravated when I come pay my bill it’s been a issue for over a year if I ask questions it’s always a sigh or pissed off my bill is astronomical you want to know why and it’s call 611 sorry can’t help no you sit there and collect and bribe people all day for a dam sale and people who been customers for over 10 yrs with 6 lines get treated like crap I’m ready to take my business to a new company the way I’m treated is disrespectful he needs a serious talking too or go to a new job the way he speaks to me is unreal and I’m done I hope the corporate sees this from here on out I will go elsewhere if I don’t take my business to a new company the one by target store in gulf shores rude rude rude the manager needs to know and today it’s a rap
- TMTami McGeeOct 24, 20255.05 stars to Tammy as my purchase got rather complicated…. Love my new phone!
- JSjim ShawOct 10, 20255.0Great place to do business!
- JMJoey MahoneyOct 2, 20251.0Verizon is by far the worst phone company .. there is .. DO NOT GO WITH VERIZON go anywhere else
Frequently Asked Questions About Verizon
What products does Verizon's Gulf Shores store offer?
Verizon's Gulf Shores store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon at 3800 Gulf Shores Pkwy?
The Verizon store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order at the Verizon Gulf Shores store?
Yes, the store offers in-store pickup for orders.
Which payment options are accepted at Verizon in Gulf Shores?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon Gulf Shores provide any recycling services for electronics?
Yes, the store offers electronics recycling services.
Which languages are spoken at the Verizon Authorized Retailer in Gulf Shores?
English and Spanish are spoken at the store.
How can I contact Verizon in Gulf Shores for more information?
You can contact them by phone at +1 251-279-0065 or email at Info@victra.com.
What are some nearby places to visit when shopping at Verizon in Gulf Shores?
Nearby places include Pelican Place at Craft Farms shopping center, Hibas Gulf Shores Karaoke & Arcade Bar, and Books-A-Million bookstore, which customers might enjoy before or after their visit.
Are there any entertainment options close to the Verizon store in Gulf Shores?
Yes, nearby entertainment options include XIT Escape Room for fun activities and Cohiba Dunes Night Club for nightlife experiences.
Where can I find dining options near the Verizon Gulf Shores location?
Dining options near the Verizon store include Papa's Pizza Gulf Shores, Mikato Japanese Steak House and Sushi Bar, and Bleus Burger Restaurant, Bar, and Food Truck.