Verizon

4.3
251 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Cullman’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5475-A Al Highway 157 Nw, Cullman, AL
35058, United States

Hours

Reviews

4.3
250 reviews
5 stars
171
4 stars
30
3 stars
19
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Lauren, Jeremy, and Scott for their exceptional service.

Sales Experience

Several reviews highlighted positive experiences during the sales process, noting knowledgeable staff who provided clear explanations and assistance without pressure.

Billing Issues

Multiple customers expressed frustration with billing discrepancies and issues related to contracts, with some feeling misled about costs and promotions.

Store Environment

The store was described as clean and welcoming, with a friendly atmosphere that made customers feel comfortable during their visits.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, which contributed to a more informed purchasing decision.
  • VP
    Virgil Plunkett
    Oct 28, 2025
    5.0
    Very courteous personnel, and helpful!!!
  • KY
    Keisha Young
    Oct 6, 2025
    2.0
    The worst phone service and customer service ive ever experienced. They lie to get you into a contract and then get mad when you cancel because they lied.
  • JS
    John Skaggs
    Aug 23, 2025
    5.0
    So I recently swapped from a prepaid provider to Verizon, and the difference is amazing. They have been super helpful, and have went out of their way from day one to help me as a customer. All of the customer service has been super nice, and respectful and I would recommend giving them a try. It is definitely worth the money to switch to Verizon, and the peace of mind that comes with knowing that they are going to have your back on anything is priceless! If you come into the store on 157 in Cullman, ask for Garrold, he's a sales rep and he's the one who has helped me every single time. He's a blessing from God.
  • DS
    Donna Steele
    Aug 18, 2025
    5.0
    Came in the store and was greeted immediately. I worked with the rep named Ian I highly recommend going to him. He's definitely very knowledgeable and very nice. He kept my bill low also got me a new phone. I also got to use my old phone as a free home phone and a new tablet. I've been with Verizon a very longtime and never have been treated so well. Also never had this great of experience as I did with Ian. Definitely will be going back to this store if I need help with anything!!!
  • PW
    Patrick Bryant Wilson
    Aug 5, 2025
    5.0
    Best service in the buisi

Frequently Asked Questions About Verizon

What services does the Verizon store at 5475-A Al Highway 157 Nw in Cullman offer?

The Verizon store offers wireless devices from brands like Apple, Samsung, Motorola, and Google, upgrades, Verizon plans, accessories, and exclusive Verizon services.

What are the Verizon store's hours of operation in Cullman?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.