VCA Liberty Animal Hospital

4.6
145 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day Care
Saturday appointments are available the 1st and 3rd Saturday of the month. Accepting walk-ins on Tuesdays, Wednesdays, and Thursdays. At VCA Liberty Animal Hospital, we help pets live long, healthy lives. We deliver the best medical care for pets and the best experience for pet owners. Our veterinarians, technicians and pet-friendly support staff are trained to the highest standards. Their knowledge of the latest procedures and medications ensures that all our patients receive the best in preventive and healing care. Our hospital is accredited by the American Animal Hospital Association (AAHA), a certified Cat Friendly Practice, Silver level, by the American Association of Feline Practitioners (AAFP), and a certified Fear Free Professional.

Location

VCA Liberty Animal Hospital
3810 River Run Dr, Birmingham, AL
35243, United States

Hours

Reviews

4.6
145 reviews
5 stars
124
4 stars
7
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

The staff is consistently described as friendly, compassionate, and knowledgeable, creating a welcoming atmosphere for both pets and their owners.

Quality of Care

Many customers praised the thoroughness and expertise of the veterinarians, highlighting their dedication to providing excellent medical care for pets.

Customer Service

Overall, customers reported positive experiences with customer service, noting the staff's willingness to answer questions and provide assistance.

Appointment Availability

Some customers expressed frustration with appointment availability, particularly in urgent situations, indicating a need for improved scheduling and responsiveness.

Pricing Concerns

Several reviews mentioned high prices for services, with some customers feeling they were overcharged or not adequately informed about costs upfront.
  • CT
    Claire Tumlin
    Nov 4, 2025
    5.0
    Loved that they offered the first vet appointment for free! I am adopting a stray cat that decided to make its home in my backyard, and this appointment was wonderful. Staff was professional and friendly, even when my cat was upset over exam/vaccines. The staff went above and beyond with flea treatment help, answering my questions, and spending time on physical exam. I am looking forward to followups (even though Kitty isn't haha).
  • KW
    Kimberly Winter
    May 30, 2025
    5.0
    Absolutely wonderful experience. The hospital was quiet and not crowded. My kitten threw up in the car on the trip and the front desk staff got me paper towels and Clorox wipes to clean up her carrier. Everyone was so friendly and informative. Answered all my questions and just gave us a great first visit!
  • PP
    PrinceCharmless
    Apr 16, 2025
    5.0
    Tanya was so sweet and very helpful. Jordan handled my puppies care and she was sooooo nice. The staff here is absolutely amazing and I will continue to trust them with my baby
  • ES
    Erika Stephens
    Jun 13, 2018
    5.0
    Awesome staff, clean facility! Thanks to everyone there for taking care of Kilo and his teeth. Dr. Martin is great and I would recommend him to anyone. Although dental work is never "cheap" (I hate that word), they worked with me and even had a special during Dental Month in February.

Frequently Asked Questions About VCA Liberty Animal Hospital

What are the operating hours of VCA Liberty Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.

Does VCA Liberty Animal Hospital offer emergency services during training closures?

Yes, on the first Thursday of every month from 1:00 PM to 2:00 PM when the hospital is closed for training, a doctor is available for emergencies.