Verizon

4.4
289 reviews
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Business Details

6961 Us Hwy 431, Albertville, AL
35950, United States
(256) 660-1707
https://stores.cellularsales.com/us/al/albertville/6961-us-hwy-431
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About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Albertville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6961 Us Hwy 431, Albertville, AL
35950, United States

Hours

Reviews

4.4
287 reviews
5 stars
218
4 stars
31
3 stars
7
2 stars
6
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor attitudes and lack of assistance.

Knowledgeable Staff

Several customers highlighted the expertise and professionalism of specific employees, particularly Dakota, Tino, and Patrick, who provided thorough assistance.

Store Environment

Some customers reported long wait times and crowded conditions, which affected their overall experience.

Product Availability

Customers expressed disappointment over the lack of certain products and accessories, indicating a need for better inventory management.

Positive Experiences

Many reviews noted positive experiences with staff who were friendly, helpful, and went above and beyond to assist customers.
  • DW
    Dustin Watts
    Sep 30, 2025
    1.0
    Morganne was really unknowledgeable and unhelpful. She had a poor attitude and seemed to not care. Thankfully the nearby store knew how to treat people
  • EA
    Emkenson Amazan
    Sep 24, 2025
    5.0
    I want to congratulate and recognize Dakota Daniel for going above and beyond today! He was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. Dakota guided me step by step through a line transfer and device line swap payout, making sure everything was handled correctly. His expertise and dedication truly stood out—thank you, Dakota, for the outstanding service!
  • EM
    Elmer fidelino Parachico marroquin
    Aug 21, 2025
    1.0
    Atienden delo peor
  • JL
    Junior Lopez
    Aug 21, 2025
    5.0
    I have always wanted to come into the store and get a phone, but I was afraid that they wouldn’t understand me with my English being so bad. Thankfully I was able to meet Augustino and Maria and they helped me understand everything very good. They helped me get on a family plan for under $250. If you need any help in Spanish, I would highly recommend them.
  • HW
    Heath Williams
    Jul 15, 2025
    5.0
    Dakota was amazing !
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Frequently Asked Questions About Verizon

What brands of smartphones and devices does Verizon Albertville offer?

Verizon Albertville offers smartphones and devices from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.

Where is Verizon Albertville located?

Verizon Albertville is located at 6961 Us Hwy 431, Albertville, AL 35950.