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Victra is your local Verizon Authorized Retailer in Eagle River, AK. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
I came here on a Saturday (6/6/25 at 2:50 p.m) when it said it was open online. When I got there, even the sign was lit up open on the storefront window. The door was locked, though all the lights were on inside. I called the main Verizon line and they tried to call the store and no one picked up inside. They couldn’t explain why it was closed and locked up either when everything indicated it was supposed to be open. So frustrating!
LL
Leslie Lowrie
Sep 26, 2023
5.0
Helpful professional representatives.
DG
Daughter G
Feb 21, 2020
1.0
There crooks. I went in to pay off 2 different devices in order to deactivate services. I gave them over 600 dollar. half of it was placed on someone elses bill the second half was used to pay a past due phone balance that i had already previously set up a payment arrangement on. They made no attempts to correct there wrongs and when ask to review the camera they lied about doing so. So unless your ok with loosing half a grand. Dont give them any lump sum of cash. There not even a verizon store. There go wireless. So Verizon won't help ya either if they take your money. Most of the good reviews seem like friends or family rather than customers cause they know them by name. So be carefull
What products and services does Victra - Verizon Authorized Retailer in Eagle River offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, device protection, new lines, upgrades, and accessories.
What are the store hours for the Verizon Authorized Retailer in Eagle River, AK?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is the Verizon Authorized Retailer located in Eagle River?
The store is located at 11823 Old Glenn Hwy, Ste 118, Eagle River, AK, 99577, USA.
Does the Verizon Authorized Retailer in Eagle River offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment methods are accepted at this Verizon Authorized Retailer?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon Authorized Retailer in Eagle River?
Yes, the store provides free Wi-Fi for customers.
Are there any nearby places to visit before or after your visit to Victra - Verizon Authorized Retailer?
Yes, nearby places include Jazzy Gourmet Popcorn for specialty snacks, Grafika Cake Studio for baked treats, and Pizza Hut for a quick meal.
What nearby services can I find around the Verizon Authorized Retailer in Eagle River?
Nearby services include Alyeska Title Guaranty Agency for real estate, Strong Aesthetics for beauty and spa treatments, and Okamoto's Karate for martial arts and fitness.
How can the Verizon Authorized Retailer’s location help with other errands in Eagle River?
You can conveniently visit nearby locations like the Eagle River DMV Office for vehicle services and All Seasons Travel for travel planning while visiting the store.
How can I contact the Verizon Authorized Retailer in Eagle River?
You can reach them by phone at +1 907-917-4122 or by email at WeCare@victra.com.