Verizon

4.0
282 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Anchorage for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
800 E Dimond Blvd, Anchorage, AK
99515, United States

Hours

Reviews

3.8
180 reviews
5 stars
95
4 stars
29
3 stars
16
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided thorough assistance, while others noted a lack of training for troubleshooting.

Wait Times

Customers frequently complained about long wait times and inefficient service, with some feeling ignored during their visits.

Billing Issues

Numerous complaints about hidden fees and billing transparency, leading to dissatisfaction with overall pricing.

Store Management

Inconsistent management experiences reported, with some praising staff while others criticized poor organization and service.
  • TT
    Tommy
    1 day ago
    1.0
    Younger lite hair girl, so disrespectful to elders, she got her training from the big eard been there a while co worker. This kind of behavior could be dangerous to other employees and customers.
  • LC
    Louis Colemon
    Oct 16, 2025
    1.0
    Horrible customer service everyone walks around without helping or asking questions
  • ST
    Samantha Tucker
    Sep 3, 2025
    5.0
    Long story short I lost my phone in the airport. I went to the Verizon store to get a replacement phone and I had a great experience. Ada was the best. She helped me compare phones and plans to stay within my budget. She suggested the Galaxy s25 ultra for the better camera. Boy was she right! My pictures are crisper than ever! I definitely would recommend this store.
  • TG
    That Guy
    Aug 16, 2025
    5.0
    Great store got help very fast and efficient
  • AR
    Amber Re
    Aug 14, 2025
    4.0
    They were polite and helped me with trading in my old phone, pretty easy process. There was a bit of a wait since the staff were busy but not an unreasonable wait.

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Anchorage?

The Verizon store in Anchorage is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 12:00 PM to 7:00 PM.

Which 5G smartphones are available at the Verizon Anchorage store?

The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.