Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Anchorage for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
180 reviews
5 stars
95
4 stars
29
3 stars
16
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude and unprofessional behavior.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided thorough assistance, while others noted a lack of training for troubleshooting.
Wait Times
Customers frequently complained about long wait times and inefficient service, with some feeling ignored during their visits.
Billing Issues
Numerous complaints about hidden fees and billing transparency, leading to dissatisfaction with overall pricing.
Store Management
Inconsistent management experiences reported, with some praising staff while others criticized poor organization and service.
- TTTommy1 day ago1.0Younger lite hair girl, so disrespectful to elders, she got her training from the big eard been there a while co worker. This kind of behavior could be dangerous to other employees and customers.
- LCLouis ColemonOct 16, 20251.0Horrible customer service everyone walks around without helping or asking questions
- STSamantha TuckerSep 3, 20255.0Long story short I lost my phone in the airport. I went to the Verizon store to get a replacement phone and I had a great experience. Ada was the best. She helped me compare phones and plans to stay within my budget. She suggested the Galaxy s25 ultra for the better camera. Boy was she right! My pictures are crisper than ever! I definitely would recommend this store.
- TGThat GuyAug 16, 20255.0Great store got help very fast and efficient
- ARAmber ReAug 14, 20254.0They were polite and helped me with trading in my old phone, pretty easy process. There was a bit of a wait since the staff were busy but not an unreasonable wait.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Anchorage?
The Verizon store in Anchorage is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 12:00 PM to 7:00 PM.
Which 5G smartphones are available at the Verizon Anchorage store?
The store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the options for receiving my online order from Verizon in Anchorage?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an in-store appointment at the Verizon Anchorage location?
Yes, you can schedule an in-store appointment online for your convenience.
What brands does Verizon Anchorage offer?
Verizon offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services can I get at the Verizon store in Anchorage?
The store provides services including mobile plans, wireless internet plans, and voice plans.
Does Verizon in Anchorage accept mobile NFC payments?
Yes, the store accepts mobile NFC payments along with debit cards and checks. Cash-only payments are not required.
Which nearby stores can I visit for clothing shopping near Verizon Anchorage?
Nearby clothing stores include Billabong, Hot Topic, Zumiez, Turkish Bazaar, PacSun, and Lids, all within the Dimond Center area, making it convenient to shop for clothes before or after visiting Verizon.
Are there dining options close to Verizon in the Dimond Center?
Yes, you can find dining options such as Dairy Queen, Olive Garden Italian Restaurant, Dave & Buster's, Pho Saigon, Orange Julius, and Round Table Pizza nearby, perfect for meals before or after your visit to Verizon.
How can nearby places like the Anchorage Public Library and Dimond Center Mall enhance my visit to Verizon?
After visiting Verizon, you can enjoy nearby attractions such as the Anchorage Public Library for reading or study, and the Dimond Center Mall for shopping and beauty supplies, making it a great location for multitasking errands and leisure.