Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Anchorage for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
243 reviews
5 stars
129
4 stars
45
3 stars
18
2 stars
10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the helpfulness and professionalism of staff like Ken and Rob, others reported poor service and dismissive attitudes from certain employees.
Staff Knowledge
Many reviews highlighted the staff's product knowledge and ability to assist with technical issues, although some customers felt that staff were more focused on upselling than providing genuine help.
Wait Times
Several customers expressed frustration with long wait times and understaffing, leading to a negative experience during busy periods.
Store Environment
The store environment received mixed reviews; while some found it friendly and welcoming, others noted a lack of engagement from staff and a feeling of being rushed.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction with their service and others vowing to switch providers due to poor interactions.
- GAGeorge A6 days ago1.0Guys please do not buy verizon. I have s25 ultra and unlimited plan currently sitting at 20gb usage right now and some reason I am only getting 3g or less internet speed on my phone. Crazy shit stay away $150+ a month this is not a one time thing either
- BHBernie HenrieNov 9, 20255.0Best service! Best employees, Best deals!
- BCBob ChristineOct 12, 20255.0Super helpful, knowledgeable employees. Great products.
- TOTimothy O’maySep 7, 20255.0Had a great experience with Rob, professionalism was on display from start to finish. An expert in all areas of concern, he made a distinct impression. I couldn’t be more satisfied with the level of service he provided. Rob was a solid reminder why I chose Verizon.
- NBNathan BowenJul 7, 20255.0I had a great experience interacting with the employees at this location. They all made my upgrade process smooth and simple. Special shout out to Mary for her great product knowledge and customer service! Thanks y’all!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Anchorage?
The Verizon store in Anchorage is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Anchorage?
The Verizon store is located at 1136 N Muldoon Rd, Suite C, Anchorage, AK 99504.
What brands of smartphones does the Verizon Anchorage store offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.
What types of mobile plans and services does Verizon Anchorage provide?
Verizon offers mobile plans, wireless internet plans, and voice plans to both individual and business customers.
Can I place an order online and pick it up at the Verizon Anchorage store?
Yes, you can buy online and pick up your order in-store, with options like express lockers and curbside pickup also available.
Does the Verizon Anchorage store accept different payment methods?
Yes, the store accepts payments by check, debit card, and mobile NFC payments. It does not require cash only.
Is there public transit or landmarks near the Verizon Anchorage store that can help me find it easily?
The store is near Tikahtnu Commons, where you can also find connecting stores such as Kohl's and Mattress Firm, making it easy to locate.
What nearby dining options can I explore before or after visiting Verizon Anchorage?
You can enjoy a meal at Firetap Alehouse Tikahtnu, On The Border Mexican Restaurant, or Starbucks coffee shop close to the Verizon store.
Are there beauty and wellness services near the Verizon Anchorage store?
Yes, Sunsation Tikahtnu offers tanning and spa services, True Life Chiropractic provides massage therapy, and Nails Couture is a nearby nail salon.
Can I schedule an appointment at the Verizon Anchorage store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit experience.