Dishonest seller. I clearly told (Jay)what I wanted, and he sold me something completely different just to make the sale. Zero transparency, zero integrity. Would not recommend dealing with him.
GK
George Kadlicko
Nov 30, 2025
5.0
I felt, I needed to let everyone know what my experience was like at this location. From the second I arrived I was greeted by a gentleman name Muhammad ( Mo). The professionalism I was shown was on another level. He answered all my questions and offered suggestions. He truly listened and did his best to accommodate. The care he showed me as a customer was genuine, knowledgeable and professional. This is the way you treat customers! I will definitely be back again. I am going to recommend MO to whoever I know. Thank you again Mo! You're a professional....what can I say!
WW
Will
Nov 27, 2025
1.0
Skip this location - waste of time. The moment they hear you don’t want a phone on a plan they stop being interested.
JJ
Jen
Nov 11, 2025
5.0
I had an amazing experience at Best Buy in West Edmonton Mall! Yasmin and Nardeep were both super helpful and friendly. They helped me get a great discount and an awesome deal for my 5-phone plan. Yasmin even gave me a $500 gift card, and I was able to get two AirPods — she surprised me by giving one for free! I really appreciate their excellent customer service and how they went above and beyond to make sure I got the best deal possible. Highly recommend seeing them if you visit Best Buy WEM!
What are the operating hours of Best Buy Mobile in West Edmonton Mall?
Best Buy Mobile is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Where is Best Buy Mobile located?
Best Buy Mobile is located at 1340 - 8882 170 Street NW in West Edmonton Mall, Edmonton, AB, T5T4M2, Canada.
Does Best Buy Mobile offer in-store pickup for orders?
Yes, Best Buy Mobile offers in-store pickup services for your convenience.
What payment methods are accepted at Best Buy Mobile?
Best Buy Mobile accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Is Best Buy Mobile wheelchair accessible?
Yes, Best Buy Mobile has wheelchair accessible parking, entrance, and elevators to accommodate all customers.
Does Best Buy Mobile provide mobile phone repair services?
No, Best Buy Mobile does not offer mobile phone repair services at this location.
Can I visit Best Buy Mobile for in-store shopping?
Yes, you can shop in-store at Best Buy Mobile during their regular business hours.
Are there any clothing stores near Best Buy Mobile?
Yes, several clothing stores are nearby including Ricki's, Bench, Zara, and 7 For All Mankind, perfect for fashion shopping before or after your visit to Best Buy Mobile.
What shoe stores are close to Best Buy Mobile?
Nearby shoe stores include Sterling Shoes, Skechers, and Shoe Comfort, ideal for customers looking to shop for footwear in the same mall area.
Are there any coffee shops near Best Buy Mobile where I can relax?
Yes, Tim Hortons is located nearby, providing a great spot for a coffee break before or after shopping at Best Buy Mobile.