Best Buy

3.7
1169 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
4250 137 Ave., Edmonton, AB
T5Y2W7, Canada

Hours

Reviews

3.7
1,169 reviews
5 stars
501
4 stars
265
3 stars
144
2 stars
62
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported, with some staff providing excellent service while others were rude or unhelpful.

Staff Knowledge

Some employees demonstrated strong product knowledge and helpfulness, while others lacked basic information about products.

Store Organization

Frequent complaints about poor inventory management and incorrect pricing, leading to customer frustration.

Checkout Experience

Long wait times at checkout and issues with order fulfillment were common, causing dissatisfaction among customers.

Overall Satisfaction

Customers expressed a range of satisfaction levels, with some praising specific employees while others vowed to avoid the store due to negative experiences.
  • VC
    Vincent Cinerini
    Nov 15, 2025
    5.0
    I was having trouble tracking down a trackball, but Hermant and Brett searched high and low and found it for me. I appreciate their thorough effort!
  • HN
    Herbert Namoc
    Nov 8, 2025
    1.0
    I bought Scooter as the display demo say 599 the sales said we need to order online since out of stock on the branch, then we ordered arrive in 2 days, but turns out it’s not the same product on the Demo,.. t He Sale representative don’t know what and don’t have any knowledge about the product,
  • DD
    Dmac
    Nov 2, 2025
    1.0
    Stud in store waiting to be assisted with a computer for 30mins no help even to buy the product
  • AN
    Andy Norum
    Oct 19, 2025
    5.0
    I was at best buy today, Oct 19/25, and had the absolute pleasure of having Laila help me.... very willing to help, checked the store for what I needed, then the website. Laila then suggested going on the Best Buy app. She helped me navigate the app, and waited until payment went through. Excellent service and really appreciated Laila's help... Very patient and not once did I feel rushed... Thank you Laila.
  • JM
    James MAC757
    Oct 15, 2025
    1.0
    Quick alert for anybody looking to deal with Best Buy according to google they are able to provide photographs for passports I tried calling two different branches in order to establish if this was in point of fact true Unfortunately the automated telephone system that Best Buy uses is absolutely atrocious

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy offer?

Best Buy offers in-store pickup, curbside pickup, and delivery services.

Where is Best Buy located?

Best Buy is located at 4250 137 Ave., Edmonton, AB, T5Y2W7, in the Clareview Towne Centre.