Best Buy

3.7
1189 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. This location features Best Buy Outlet, offering incredible deals on Open Box and Refurbished tech, giving you the performance you need without the hefty price tag. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
4250 137 Ave., Edmonton, AB
T5Y2W7, Canada

Hours

Reviews

3.7
1,189 reviews
5 stars
510
4 stars
267
3 stars
144
2 stars
64
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.

Staff Knowledge

Several reviews highlighted a lack of product knowledge among staff, leading to frustration for customers seeking assistance.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their exceptional service and helpfulness.

Inventory Issues

Customers frequently encountered problems with incorrect inventory information and items not being available as advertised.

Store Environment

The store was described as understaffed and poorly organized, contributing to long wait times and a frustrating shopping experience.
  • JC
    Justin Campbell
    2 days ago
    2.0
    This Best Buy was good like a decade ago. I hadn’t been to this Best Buy in a long time and boy how times have changed. 2 stars only because they actually had what I wanted in stock and I didn’t have to wait until tomorrow for the competition to deliver it to my door for free. Walked into the section looking for a ps5 console, no one to talk to and ask questions, went to the customer service as it was the only place with an employee and said I want to buy a ps5 employee said I’ll check if we have any… wouldn’t be surprised to see Best Buy bankrupt soon
  • HH
    Happiness
    6 days ago
    5.0
    Mr Alistar, thank you very much for your kindness, patient and honesty. Your caracter is rare to find on Christmas eve, everyone is tired and overwhelmed with the traffic in aisle of the electronics stores, but you attended to me with professionalism.
  • KS
    Kalianna STRASSBURGER
    Dec 30, 2025
    1.0
    Waited 45 mins for an online pick up. Other customer in the wrong line kept cutting infront of us. Not sure why geeksquad and online pick up are at the same desk Shouldn't take longer for a paid online order to be picked up. Don't waste your time at this store.
  • JS
    Julaine Scott
    Dec 30, 2025
    2.0
    Very disappointed in the lack of customer service. Not one sales person wanted to talk to me or help me. Line up was way too long. Staff at checkout very unfriendly. This store used to be so great - what happened?
  • DS
    Deb Szatylo
    Dec 26, 2025
    5.0
    Shout out to Miguel at the Clareview Geek Squad counter. Needed help figuring out what was wrong with laptop on Christmas Eve. He determined what was wrong quickly and efficiently turned out needed a new charger, gave recommendations for finding unique charger.

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy offer?

Best Buy offers in-store pickup, curbside pickup, and delivery services.

Where is Best Buy located?

Best Buy is located at 4250 137 Ave., Edmonton, AB, T5Y2W7, in the Clareview Towne Centre.