Best Buy Mobile

4.1
169 reviews

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual Services

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
6455 Macleod Trail Sw, Unit 0155, Calgary, AB
T2H0K8, Canada

Hours

Reviews

4.1
169 reviews
5 stars
106
4 stars
25
3 stars
10
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Grant, Giuliano, and Lucas.

Product Knowledge

Several reviews highlighted the staff's expertise in providing information about phone plans and products, helping customers find the best deals.

Mixed Experiences

While many customers had positive interactions, some reported poor service or unprofessional behavior from certain employees, indicating inconsistency in customer experiences.

Store Organization

A few reviews mentioned disorganization within the store, leading to confusion and delays in receiving assistance.

After-Sales Service

There were complaints about inadequate after-sales support, particularly regarding issues with product guarantees and service follow-ups.
  • AR
    Ayesha Rana
    Aug 30, 2025
    5.0
    Cole was great to deal with!!
  • MM
    Mohanad Mahdi
    Aug 25, 2025
    5.0
    I want to leave a big thank you to Nawrun. I was in the store the other day to have my screen protector replaced and she was so helpful and friendly! She really turned a normal boring chore into a very nice experience.
  • LK
    Lorraine Koffi
    Aug 11, 2025
    5.0
    Giuliano was amazing! Super friendly, easy to talk to, and helped me find exactly what I needed. He even set up my new phone plan for me. Great customer service! ---
  • MJ
    Meaty Jesus
    Aug 8, 2025
    5.0
    Don't usually write reviews but Omar was super helpful, patient, knowledgeable, and seemed genuinely interested in getting me the best possible deal on a new phone and cell plan. He was able to answer all my questions and helped me explore all the options available to me. He really knows his stuff when it comes to phones and providers. Did a good job applying the screen protector too.
  • VJ
    Vivek Joshi
    Jul 6, 2025
    5.0
    Excellent service by Andrii who not only helped us with cases for devices and electronics peripherals, but did not oversell or push us to make a purchase. Recommend the store.

Frequently Asked Questions About Best Buy Mobile

What are the store hours for Best Buy Mobile in Calgary?

Best Buy Mobile is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.

Does Best Buy Mobile in Chinook Centre offer in-store pickup?

Yes, Best Buy Mobile offers in-store pickup services.