Business Details
About
Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
176 reviews
5 stars
111
4 stars
25
3 stars
10
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of individuals like Grant, Lucas, and Nawrun for their exceptional service.
Product Availability
Several reviews highlighted issues with product availability, including instances where customers were misinformed about stock levels, leading to frustration.
Sales Experience
Customers appreciated the non-pushy sales approach, with staff providing options and guidance without pressure, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff interactions and poor after-sales service, indicating inconsistency in customer experiences.
- SHSteven Ha6 days ago5.0Just switched mobile plans from Rogers to a really good deal offered by Best Buy with Bell. Smoothest experience from any cell provider I’ve ever been to. I was on hold with Rogers for an hour with no changes to my account so I decided to go to a best buy to ask about the deal. The associate Omar answered every question I had and made it very clear on how the process works when switching over. I had everything done right at the counter in about 15 minutes with 3 different phone plans. Amazing deal and great customer service. Thanks!!
- VVvanshikaJan 4, 20261.0We went yesterday there and both of the associates were in the mood of zero customer service we were in line since an hour .. not asked for any kind of favour they were just looking at us both and just talking to their existing customers .. which kinda sale closing takes hour to complete and they both were eating time of the customers with sitting them as well !! Guys if you are running late or cannot stand please dont visit here they are busy in themselves.. customers who were ling up with just a charger cable also had to wait for long so we both decided to leave and never go to them again .. zeroo customer service
- RMRebecca MedeirosDec 14, 20255.0Went in today to purchase new iPhones with my mom and the staff were incredibly helpful and patient. We worked with Solit, Kris, and Nawrun. They helped walk us through how to set up and transfer our iPhones and made the process less stressful. Thank you for your help today!
- AMAnas MistryDec 9, 20255.0I walked into the store with an issue about the balance on my Gift Card. Grant asked for the necessary details, verified everything, and helped me sort it out within 15 minutes. He also helped me with a price match on my product. Exceptional service, and I will definitely come back here for my electronics purchases!
- LLloganNov 30, 20255.0Incredible, kind and knowledgeable service. I am very glad to have gone here and the experience has guaranteed I will again in the future. Thank you very much to Chris and the rest of the team who made the typically frustrating process of getting a new phone incredibly painless. I felt cared for, respected, and despite it being a busy Saturday afternoon I was immediately helped, and my time was never wasted. Wish I could rate higher :)
Frequently Asked Questions About Best Buy Mobile
What are the store hours for Best Buy Mobile in Calgary?
Best Buy Mobile is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sunday.
Does Best Buy Mobile in Chinook Centre offer in-store pickup?
Yes, Best Buy Mobile offers in-store pickup services.
What payment options are accepted at Best Buy Mobile in Calgary?
Best Buy Mobile accepts American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa.
Is Best Buy Mobile wheelchair accessible?
Yes, Best Buy Mobile has a wheelchair accessible elevator, entrance, and parking.
Does Best Buy Mobile provide delivery or curbside pickup services?
No, Best Buy Mobile does not offer delivery or curbside pickup services.
Where is Best Buy Mobile located?
Best Buy Mobile is located at 6455 Macleod Trail SW, Unit 0155, in Chinook Centre, Calgary, AB T2H 0K8, Canada.
Which clothing store is located near Best Buy Mobile at Chinook Centre?
Children's Place clothing store is nearby Best Buy Mobile at Chinook Centre, providing options for children's apparel during your visit.
Are there other mobile phone stores close to Best Buy Mobile?
Yes, WOW! mobile boutique and Fido are nearby mobile phone stores you can visit near Best Buy Mobile.
Where can I grab a coffee near Best Buy Mobile?
Tim Hortons coffee shop is located near Best Buy Mobile, a convenient spot to enjoy coffee or snacks before or after shopping.
What is a nearby beauty salon I can visit after shopping at Best Buy Mobile?
Denim & Smith Barbershop and Chatters Hair Salon are nearby beauty salons you can visit after shopping at Best Buy Mobile.