I was there yesterday to trade in my phone. Offered the lowest price possible so I showed them the price Best Buy was offering on their website. The employee did not even check my phone and assumed it in the worst condition. So I explained that I got it new and haven’t used since and no longer want it. She said good condition is only considered if it is coming out of the box in front of them. I mean how is that practically possible. Best Buy describe “Good” as lightly used with little to no scratches which my phone qualifies. The lady asked me to go to another store and not waste time there. This is extremely absurd as they go not comply with company’s policies and make their own.
NN
Noni Nabors
Sep 18, 2025
5.0
My review is about an experience I had two months ago. It should tell you something about the level of friendliness and service that I'd be willing to write such a belated review!
I had ordered a new smart phone for my Dad to pickup here. Kris and Sugann were very welcoming, and told me I'd missed an online chance to get a free smart watch with the new phone. They walked me through the whole process to cancel and re-order to get the bonus. They were lighthearted and made an otherwise very dull process very FUN. My only regret is that I don't live in Calgary to make more purchases with them. Thanks Sugann and Kris!
MC
Mishal Cheema
Sep 1, 2025
5.0
Had such a great experience buying my phone here, my backup was taking so long but the team (especially Bryan) were super patient and supported me to the best of their abilities. Great team at this location!!
What are the opening hours of Best Buy Mobile in Marlborough Mall?
Best Buy Mobile is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Where is Best Buy Mobile located in Calgary?
Best Buy Mobile is located at 515 Marlborough Way NE, inside Marlborough Mall, Calgary, AB, postal code T2A2K2.
Does Best Buy Mobile offer in-store pickup for online orders?
Yes, Best Buy Mobile offers in-store pickup services for customers.
What payment methods are accepted at Best Buy Mobile?
Best Buy Mobile accepts American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa payment options.
Is Best Buy Mobile accessible for customers with disabilities?
Yes, Best Buy Mobile has wheelchair accessible elevators, entrances, and parking.
What is the contact phone number for Best Buy Mobile in Marlborough Mall?
You can contact Best Buy Mobile at +1 403-536-1332.
Are there other electronics stores near Best Buy Mobile in Marlborough Mall?
Yes, nearby electronics stores include Bentley, Best Buy Canada, Rogers, and Bell, which offer a range of electronic products and services.
Are there dining options nearby Best Buy Mobile for a meal before or after your visit?
Yes, nearby dining options include Villa Madina (Mediterranean restaurant), Dairy Queen (ice cream shop), Manchu Wok (Chinese fast food), A&W Restaurant, and Gobi Grill Mongolian Restaurant.
What nearby services can customers access around Marlborough Mall when visiting Best Buy Mobile?
Customers can also visit nearby services such as Chatters Hair Salon, Selis Men beauty salon, Shoppers Drug Mart pharmacy, and Mr. Lube + Tires automotive repair.
Does Best Buy Mobile provide in-store shopping and mobile NFC payment options?
Yes, Best Buy Mobile offers in-store shopping and accepts mobile NFC payments for customer convenience.