Many customers praised the professionalism and friendliness of the moving teams, particularly highlighting individuals like Antwawn and George.
Efficiency
Several reviews noted the speed and efficiency of the moving teams, with many jobs completed in less time than expected.
Damage Issues
A significant number of customers reported damage to their belongings during the moving process, including broken furniture and missing items.
Communication Problems
Multiple reviews mentioned poor communication from the company, including issues with scheduling and lack of follow-up on claims.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, indicating inconsistency in service quality.
JH
Jonnishe Hargrove
Oct 8, 2025
1.0
If I could give zero stars, I would. Bay Area Movers turned what should’ve been a simple one-day move into a three-day nightmare. They showed up late every single day and didn’t finish until 11 p.m. on the last night.
When my items finally arrived, two TVs were broken and my glass table was cracked. They took several things apart but didn’t bother keeping the screws or parts organized, just tossed them into random bags and boxes. We spent hours guessing what went where. Most boxes weren’t labeled or had missing stickers, which made unpacking an even bigger headache. The unpackers were in disbelief at how poorly everything was packed and documented.
Later, I realized the paperwork had codes marking almost every item as damaged, scratched, or worn, even brand-new pieces. I take responsibility for signing, but it was late, I was exhausted, and I didn’t notice the codes or even knew what they meant like S, SH, or CH meant. It felt misleading. So please thoroughly read over all the paperwork before signing.
To make it worse, they left several items behind. We tried to flag them down and got nowhere. If you're in the military please avoid at all cost.
CL
Cole Light
Aug 6, 2025
5.0
Antwawn and his crew were amazing! They handled everything for our move to Hawaii like we were family, professional but also able to joke and have fun. If you use Bay Area Movers, make sure you ask for him. Thanks again Antwawn.
CR
Charina Del Rosario
Jul 28, 2025
5.0
Mr. Antwan Sr. and his team were very profesional, clean ans organized. They came to my house and packed on Friday then picked up all of my furniture on Monday morning. In my 15 years in the army, this was the best movers experience I’ve had. I highly recommend Bay Area Movers and hope they continue to do moves for the Army.
The ladies in Mr. Antwan’s team packed my personal belongings allowing the men to move the furniture; this made me feel a lot more comfortable with my clothing and private belongings being handled. Their system is affective and precise.
Shot out to Saphiare, Mari, Dewayne, Shacura
JA
J A
Jul 10, 2025
5.0
Exceptional validated FIVE STAR experience! Receiving my House Hold Goods from Europe, I am pleased to say I had the good fortune of getting George and Lorenzo of BMS to move me into my new Norfolk Downtown 10th floor apartment. My day started out with a phone call from George introducing himself, confirming delivery address, and providing details of his team's intended plan. I knew immediatly I would be working with an experienced professional. Even with the elevator issues George's patience with the elevator inspector and Lorenzo's innovation kept everything in motion. I have been moving across the globe for 42 years. George and Lorenzo score at the top of the list. If you want a professional tem to enhance your move experience I strongly endorse George and Lorenzo of BMS! I think they actually have fun doing their tradecraft.
LF
Laura Fox
Jul 8, 2025
1.0
My experience with this company was terrible! Not only did they show up to my home, unprepared to move almost 6000 pounds of personal belongings, but they lacked the professional care to layout mats to prevent damage to my flooring, proper lifting techniques to ensure that my Property wasn’t further damaged. They showed up with two movers, and one of them had never been trained. They dropped boxes constantly, causing damage to my goods. They caused damage to my door, my walls, my floors. They were supposed to come back out to repair the damages to my home and instead the operations manager, Antwan Branch Sr, tried to intimidate me into not filing a claim. What a terrible company to work with. DO NOT USE THEM!
Frequently Asked Questions About Bay Area Movers Inc
What services does Bay Area Movers Inc offer?
Bay Area Movers Inc provides moving and storage services in Virginia.
In which areas does Bay Area Movers Inc operate?
They serve Portsmouth, Hampton, Virginia Beach, Chesapeake, Norfolk, Newport News, Suffolk, Williamsburg, and Yorktown in Virginia.
What are the operating hours of Bay Area Movers Inc?
Bay Area Movers Inc is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Bay Area Movers Inc located?
Bay Area Movers Inc is located at 1 Victory Court, Portsmouth, VA 23702, USA.
How can I contact Bay Area Movers Inc?
You can reach Bay Area Movers Inc by phone at +1 757-487-5550 or email at movingandstorage@bayareamoversva.com.
What payment options does Bay Area Movers Inc accept?
They accept payment by cash and check.
Where can I find Bay Area Movers Inc on social media?
They have a Facebook page available at https://www.facebook.com/people/Bay-Area-Movers-Inc/100054232280659/ and a LinkedIn profile at https://www.linkedin.com/company/bay-area-movers-inc-portsmouth-va/about/.
What notable places are near Bay Area Movers Inc that could be useful for visitors?
Nearby places include Howells Motor Freight Inc, Full Spectrum Auto Sales, and Victory Boulevard Baptist Church, which can help visitors find the area or provide other services.
Are there nearby gas stations close to Bay Area Movers Inc?
Yes, there are two Sunoco gas stations nearby, one of which also has a convenience store, useful for refueling during your visit.
Can I visit any local businesses or services near Bay Area Movers Inc while in the area?
Yes, nearby businesses include Hair Lounge VA for beauty services, Statuesque Boutique for women's clothing, and Tony's Crab and Seafood for dining options.