Movers were consistently described as friendly, professional, and efficient, with many customers expressing high satisfaction with their demeanor and work ethic.
Care for Belongings
Customers frequently noted that their items were handled with care, with many reporting no damage during the moving process.
Communication
The company received praise for good communication before and during the move, with many customers appreciating timely updates and responsiveness.
Pricing
While many found the pricing reasonable and fair, some customers expressed concerns about unexpected charges and discrepancies in quotes.
Customer Service Issues
A few reviews highlighted significant issues with customer service, particularly regarding damage claims and communication after the move.
CW
Curtis White
Dec 5, 2025
5.0
5 star experience! Leo & Nick we’re both awesome, i would for sure love to hire them again for my next move! Friendly, FAST & capable. A++ call them and request these 2!
KB
Kimberly Bryant
Nov 26, 2025
5.0
Joseph and Alex were fantastic. Warm and friendly yet professional! They were super efficient and charged far more reasonably than the last two moves of ours. We will definately use them again.
DB
DJ Brown
Nov 24, 2025
5.0
My two guys I forgot their names but they did an amazing job, wrapped the TVs and mirrors to transport safely and nothing was damaged. They were quick also not riding the clock. Will use again and definitely recommend!!!
AS
Antonio Salguero
Nov 24, 2025
5.0
Islam and Stats did a great job, they understood my needs and make everything very smooth.
WL
Wendy Lawrence
Nov 19, 2025
5.0
Highly recommend Move and Care! We used them for two out of state moves this year. One was from TX to NY and the other was TX to CA. They did a fantastic job on both. The price was great, all of items were well cared for in transit, and all of the team were so great and communicated all along the way. We will definitely call them for all of our future moving needs!!
Frequently Asked Questions About Move and Care LLC
What services does Move and Care LLC offer?
Move and Care LLC provides local and interstate moving, packing and unpacking, furniture assembly and disassembly services in Austin, TX.
What are the operating hours of Move and Care LLC?
Move and Care LLC is open every day of the week from 7:00 AM to 5:00 PM.
Where is Move and Care LLC located?
The business is located at 5453 Burnet Rd, Suite 134, Austin, TX 78756, US.
What payment options does Move and Care LLC accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Move and Care LLC for a quote or inquiries?
You can call them at +1 512-717-7085, reach their mobile at +1 737-301-5008, or email info@move-and-care.com.
Does Move and Care LLC accommodate wheelchair accessibility?
Yes, they have a wheelchair accessible entrance and restroom, though seating is not wheelchair accessible and restrooms are not unisex.
Can Move and Care LLC serve clients who speak languages other than English?
Currently, Move and Care LLC provides services in English only.
Are there any real estate agencies near Move and Care LLC that might assist customers relocating locally?
Yes, Burnet Flats and Ardent Residential are nearby real estate agents that can help with finding new housing during your move.
What dining options are near Move and Care LLC for a meal before or after your moving service?
Customers can enjoy meals at nearby spots like Two-J'S/Sandy's Restaurant, Brooklyn Pie (pizza), OneTaco Taqueria (Mexican), and The Peached Tortilla (Asian and Southern cuisine).
Are there any furniture or home goods stores near Move and Care LLC to help with new furnishings during a move?
Yes, Next To New and The Next-to-New Shop nearby offer furniture and home goods, perfect for customers setting up their new home.