Suddath Relocation Systems of Oregon

Reviews

• JD

  Juan Carlos Diaz

  Jul 22, 2022
  5.0
  Good peoples
• TM

  Tim Malone

  Jan 19, 2022
  1.0
  Picked up my belongings in Portland over a month ago. They committed to deliver no later than two weeks ago. Nothing has been delivered and they will not commit to a new window or delivery date. They were the highest bid of the national van lines (contracted through United), as well as the highest estimated weight, which has since proven to be over-estimated, but because their delivery timing was significantly better and that was crucial to our move, I chose them. But now 31 days after picking up my things, nothing has been delivered, and still no timing for delivery of goods, which I believe is unlawful according to DOTs Rights and Responsibilities pamphlet they are required to send. I've been bounced around to various customer service representatives within their parent company (Allegiant, located in MO), and those representatives don't appear to have any means or authority to expedite the agreed-to and contracted services. And their work lacks timelines. A week ago they said they were 'freighting,' due to an inability to secure a truck and a driver, and that this would 'speed things up;' but it's already it's been double the agreed-to-delivery time and based on the lack of information and movement, I have no confidence that a solution is in place that will expedite this move as they still cannot confirm a delivery date. And the worst of it, the paltry compensation they offer does not even come close to covering costs that we are taking on as a result of their inability to fulfill the contract (i.e...move our stuff). Big, big failings...all over the place.
• TI

  Truck # 517 INC

  Jan 26, 2019
  1.0
  My company took a load from this place on Friday afternoon. They said I have to wait a little, it already Saturday and I stucked here 300 miles away from home for weekend. Sorry but you guys don't deserve 5 star raiting. It's more like -5
• LO

  Linda Odom

  Nov 24, 2017
  5.0
  We were skeptical about our first interaction with professional movers.... Wow! Can't say enough about the EXCEPTIONAL CUSTOMER SERVICE with Suddath Relocation in Portland. Every person we came in contact with from the estimate person, to the billing dept. were pleasant and professional. The moving team took much care with our belongings and we were highly satisfied by the professionalism from these young men. We would highly recommend Suddath for any moving or storage needs.

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