Shetler Moving & Storage of Ohio, Inc. - Atlas Van Lines

Reviews

• KL

  karen langevin

  Aug 23, 2022
  5.0
  This was our second move with them. They were very professional and extremely courteous! They went the extra mile to make sure they were careful with our stuff. Our crew, Brian, Adam, Christian and Eric were a great team and we enjoyed working with them. You could tell they were very experienced and were sensitive to our needs.
• RJ

  Rob Jones

  Aug 17, 2022
  5.0
  The best moving company in ohio use this company
• AC

  Amanda Collins

  May 31, 2020
  5.0
  Cam & Bradley were exceptional! They were on-time, professional, courteous and hard working.
• TS

  tim S

  May 1, 2018
  1.0
  Shelter moved our home contents from their storage facility last week into our newly built home. They did a terrible job. We have brand new white carpet in our daughters bedroom. They failed to put down any floor protection. After tracking in mud the first time (by the foreman of the job named James) I pointed out the mud and warned them that they needed to remove their shoes or put on booties or protect the carpet with contact paper. About an hour later, same thing happened all over again. They also leaned large wooden crates up against newly painted woodwork. i had to use my own towels to put between the crates and the woodwork. They also dragged boxes across our new wood floors leaving scratches. They did not have the proper equipment to move a large heavy dining room table and had to borrow my own dolly. I got the sense that we didn't just get a bad moving crew but rather that Shelter Moving and Storage has a poor management/leadership team that doesn't instill professionalism and properly train their movers. Having lived overseas for 12 years we moved approximately 8 times. This was by far the worst experience we have had with a mover. They are also the only mover that doesn't ask for feedback on how they did. Which is why i am posting this review. I recently used 2 Men and a Truck to move some heavy pieces from a self storage container. They were far more professional and conscientious than Shelter and also less expensive. And yes they are eager for feedback in fact the crew's bonus is based on the customers feedback. Much more in the times than Shelter which seems to be an old school company.

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