Business Details
About
Moving CompanyStorage FacilityMoving Supply StorePiano Moving Service
A to Z Express Moving & Storage LLC provides moving, packing, and storage services in Northern MA and Southern NH.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.8
166 reviews
5 stars
149
4 stars
7
3 stars
3
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers praised Paul for his responsiveness and willingness to address concerns, although there were some complaints about communication issues.
Professionalism
The moving crew was frequently described as professional, courteous, and efficient, with many customers noting their care for belongings.
Timeliness
While many reviews highlighted punctuality, there were instances of delays that caused frustration for some customers.
Value for Money
Customers appreciated the competitive pricing and felt they received good value for the services provided.
Overall Satisfaction
Most reviews reflected a high level of satisfaction with the moving experience, with many customers expressing a willingness to recommend the company.
- GKGeorge Koumantzelis6 days ago5.0Paul, Louis, Juan, Nicholas, and Aiden are all top notch professionals at the top of their game! … These men work long and hard - and get the job done, come hell or high water! I highly recommend their services, especially - if like me - you have a LOT of little things to move (not just furniture)! … A to Z Express will not let you down! They got the extra mile - literally - to make sure that your belongings are protected in transit and carefully placed where you want them to go! Not a single item of mine was broken or even scratched! … Thank you, A to Z Express - and your beautiful, well-lit, brand new, 30-foot moving truck!’… These guys rock like an avalanche!!
- MCMichaela CallahanOct 17, 20255.0If you’re looking for a reliable moving company and seamless process call Paul. Within 24 hours of our conversation Billy and Luis were at my home with a smile and positive attitude. They not only moved things from point a to b but also re arranged some furniture I had existing which was a huge help. Highly recommend using this company!
- GGGina Gianetti (G)Sep 11, 20255.0First time I hire a moving company with all of my lifetime transitions. Best decision I made , no regrets it was extremely helpful. I chose this company overall because of the comfort , safety and security I felt after speaking with Paul , his reassurance, who is also the owner of the business. However, the day of the move I got nervous w my decision due to the movers showing up 3 hours late! With no notification, no phone call letting me know. I had to sit there and wait for 3 hours. Still frustrated , I was able to reach Paul as he is very consistent with picking right up and available for direct contact with all his customers. He was very apologetic, and explained the unforeseen circumstance that came up on another job , gave me full reassurance of their arrival and offered a substantial discount due to the inconvenience. I felt so much better after speaking w him. Once they showed up everything went as smooth as planned. The guys were great! I could tell right away they were experienced and knew what they were doing. Instant relief and calming of my nerves. At that point I was confident I made the right decision choosing A-Z Moving! The guys that showed were very professional, friendly , they here organized and very considerate of my personality belongings. Hardworking . They got the job done!!! They worked very hard that day as I have a lot of things and am on the 3rd floor. I could tell The 3 of them had a system they implicated that made the move organized , safe done in a timely manner. They worked as a team and very well together . Especially when it came to large heavy furniture. Paul came through , stuck to his word and honored the discount which was very fair. I am pleased with there work and will hire them again when I need to. I will also recommend this company immediately if they need movers.
- LELindsey EmondAug 14, 20255.0The movers at A to Z movers were so nice to us and very communicative about the whole process. Paul was extremely helpful during a tight schedule to move. Great company. Would highly recommend!
- LLLindaAug 3, 20255.0Our experience with the A to Z Moving staff was very positive. Moving into new construction, our moving date changed a few times, but Paul was always willing to work with our schedule. The crew was courteous, and mindful of our furniture. Since we were moving into a newly built home, we were apprehensive about scratches on the hardwood floors or knicks in the walls, etc. But the crew leader, Carlos, listened to our concerns and had a solution for each one. The move went perfectly! Thank you to Paul and his staff for making a stressful day, a bit easier.
Frequently Asked Questions About A to Z Express Moving & Storage LLC
Do drawers need to be emptied?
The necessity of emptying drawers depends on the specific type of dressers you have. If our moving process requires drawer removal, we will handle taking them out and reinserting them later for your convenience.
What types of storage do you offer?
We provide a range of storage solutions to complement our moving services. Our options include climate-controlled storage, crated storage, and self-storage facilities. These are available for both short-term and long-term storage needs.
When do we pay the bill?
The bill is typically due upon completion of the moving process. However, we can discuss alternative payment arrangements if made in advance of the move.
Do we have to give you a deposit?
No, a deposit isn't required to book our moving services.
Do you provide in-person estimates?
We prefer to provide in-home estimates. For a typical two-bedroom move, we can often give an estimate over the phone, but for larger moves, we like to visit in person to ensure an accurate moving quote.
Can you help with packing my items?
Yes! Our professional team offers full or partial packing as part of our moving services, using high-quality materials to keep your belongings safe. According to Today's Homeowner, experts recommend starting to pack non-essentials about 30 days before your move, which helps make the process less stressful.
Do you sell packing supplies?
Absolutely. We carry boxes, tape, bubble wrap, and other essentials for your moving or storage needs, which can be picked up or delivered.
What is the average time to do a move?
The time required depends on the travel time between point A and point B. As a general guide, our moving services can pack a room in about one hour.
How do you protect couches and mattresses in long-term storage?
We wrap them in shrink wrap to keep them protected, and we also use special paper that helps pull humidity from the couches and mattresses during moving and storage.
Are you licensed and insured?
Yes, our moving services are fully licensed and insured for your peace of mind. If you're ready to get started with an expert moving company, contact A to Z Express Moving & Storage LLC today!
Do I need to empty the drawers before the move?
Whether drawers need to be emptied depends on your dresser type. If drawer removal is needed, we handle taking them out and reinserting them for your convenience.
What storage options does A to Z Express Moving & Storage offer?
We offer climate-controlled storage, crated storage, and self-storage options suited for both short-term and long-term needs.
When is payment due for your moving services?
Payment is typically due upon completion of your move, but alternative arrangements can be discussed if arranged in advance.
Is a deposit required to book your moving services?
No deposit is required to book our moving services.
Do you offer in-person moving estimates?
We prefer in-home estimates, especially for larger moves. For typical two-bedroom moves, we can often provide an estimate over the phone.
Can you assist with packing my belongings?
Yes, our professional team offers full or partial packing services using high-quality materials to protect your items.
Are packing supplies available for purchase?
Yes, we sell boxes, tape, bubble wrap, and other packing essentials that can be picked up or delivered.
What are your regular business hours?
Our hours are Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and we are closed on Sundays and major holidays.
What nearby businesses or services could be useful before or after my move?
Nearby businesses like Extra Space Storage offer additional self-storage and packing supplies. Places like Black Pug Trophies provide gifts and souvenirs, and New England Interior & Tropical Plantscapes can help with interior design and landscaping needs.
Where is A to Z Express Moving & Storage located and how can I contact them?
We are located at 4 Sycamore Ave, Salem, NH 03079. You can contact us by phone at +1 603-255-7872 or email info@atozexpress.com.
Do you serve residents in Rockingham County NH and Middlesex County, MA?
Yes, we provide moving, packing, and storage services throughout Rockingham County NH, Middlesex County MA, and Essex County MA.