Business Details
About
Moving Company
Just Move It Moving & Storage provides full-service, nationwide commercial and residential moving based in Wilmington, NC.
Location
Hours
Reviews
4.9
616 reviews
5 stars
603
4 stars4
3 stars2
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the moving crews.
Efficiency
Many reviews highlighted the quick and efficient service provided by the movers, often completing jobs faster than expected.
Communication
The business received positive feedback for clear and timely communication throughout the moving process.
Pricing
While some customers found the pricing competitive and fair, a few expressed concerns about discrepancies in quotes and final charges.
Care for Belongings
Numerous reviews noted the careful handling of items, with many customers appreciating the attention given to fragile and valuable possessions.
- RCRichard CipollaNov 16, 20255.0Moving is a stressful experience for most trust me makers it easy with Just Move It. The crew was the most supportive, polite group of gentlemen. Everything went as promised and it was a pleasure to work with them.
- RMRicardoM MoralesNov 14, 20255.0Just Move it is the moving company you want to do your moves. They are very professional, take excellent care of your items, would communicate any issues promptly and most importantly keep schedule as promised.
- ESEric StovallNov 3, 20255.0Excellent service and staff. My experience was fantastic throughout the entire process. To highlight: Sales and pricing - Pricing was reasonable, booking was very easy and quick, and the sales representative was excellent (extremely nice and very thorough with all the details for me to consider for the move). He communicated with me frequently from the time of booking all the way to after the move. He checked in to ensure things went well. Move day - The crew that did my move was awesome. I received a call from the crew lead, right on time, notifying me they were on the way, they arrived and walked through the plan with me, and then they went full steam ahead. Fastest move I have ever had. Each of the crew interacted with me and my son throughout the move, making the move a lot of fun (felt more like a social gathering than a move). These guys went above and beyond to ensure my move was almost effortless. They ensured I had everything set up how I wanted. I recommend these guys, with confidence. I also will go with them if/when I have to move again. In summary: Excellent customer service, staff were all very social and easy to talk with, move was priced right and move was executed in a timely fashion, and no damage occurred throughout the move.
- MMMeghan ManiseroOct 10, 20255.0Awesome company! Professional, reliable, and reasonably priced. Ryan was easy to communicate with from the very beginning of our search for movers. His quote was transparent he was fast to respond and schedule when we were ready to go! (They got us on schedule within the same week!) Movers were careful but quick packing up my 4BR home for storage. Highly recommend Just Move It for all your moving and storage needs!
- KLKaren LimpertOct 7, 20251.0My experience with them was not good. I was quoted @ $250 to remove 2 mattresses and box springs but was charged $500 just to take them away. The guys were great but I would not recommend them or use them again!
Frequently Asked Questions About Just Move It Moving & Storage
What are your hours?
Our business hours are Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM.
What services do you offer, and what is included in the price?
We provide a comprehensive range of services. This includes local moving, long-distance moving, nationwide moving, vehicle transportation, warehouse receiving and inspection, packing and unpacking, storage solutions, furniture assembly, junk removal, piano moving, custom crate solutions, medical office moving, warehouse moving, high school and college moving, dorm room installation, and military barrack installation. If you can name it, we can do it.
To find out what's included with your service, just ask us. We'll go over it with you.
What payment methods do you offer?
Hello! We accept the following payment methods: American Express, cash, debit card, Discover, MasterCard, and Visa.
How much does it cost to hire a moving company?
The cost to hire a moving company varies depending on the type of move and the range of services selected. For a detailed, no-obligation quote, please contact us.
How far in advance should I book your services?
It’s best to book as far in advance as possible, especially during peak moving seasons. While we do our best to accommodate last-minute moves, securing your spot early ensures availability and a smoother experience. Give us a call as soon as you have your move date, and we’ll get you scheduled!
Are you licensed and insured?
Yes, we are fully licensed and insured. We provide basic liability coverage as part of our services. We also provide additional insurance options for extra protection, depending on the value of your items.
How long will it take to complete my move?
The duration of the move is contingent on the size of the move and the size of the crew allocated. We can allocate a larger crew to expedite the moving process if needed.
Do you provide packing materials, or do I need to supply my own?
Yes! We’ve got all the packing supplies you need—boxes, tape, bubble wrap, you name it. Just let us know when you book your move, and we’ll have everything ready so you can stress less and move more easily!
Can you provide an estimate or a quote for my move?
Absolutely! We offer no-cost estimates. To receive a quote, please call us. We offer both virtual and in-person assessments to provide an accurate estimate.
What happens if my belongings are damaged during the move?
Our customers have the option to choose between Basic Value Protection or Full Value Protection. The resolution process for any damage incurred during the move depends on the selected level of valuation.
Do you offer storage options if I need to temporarily store my items?
Yes, we provide both short- and long-term storage options in our climate-controlled facility, including storage in transit for short-term needs.
Can you assist with packing and unpacking my belongings?
Certainly! We offer both full and partial packing and unpacking services, catering to the specific needs of our customers.
Do you offer any additional services, such as disassembly and reassembly of furniture?
Indeed, disassembly and reassembly of furniture are included in your cost at no additional charge. However, we cannot guarantee reassembly if the items were not disassembled by our team.
How do you handle fragile or valuable items during the move?
We provide custom crating services for exceptionally fragile or valuable items and offer specialized packing services when a crate is not necessary.
Are there any restrictions on moving certain items, such as firearms or hazardous materials?
We cannot transport firearms, hazardous materials, liquids, live plants, or any flammable items due to safety regulations.
What is the process for resolving any disputes or issues that may arise?
Should any disputes or issues arise, please contact our office to initiate the claim process, which can commence once payment has been made in full. We are committed to addressing any concerns promptly and professionally.
What items are not allowed to be moved?
For safety reasons, we cannot move hazardous materials, perishable goods, plants, or pets. Please make alternate arrangements for these items.
How do you ensure the safety of my items?
We use professional-grade equipment, secure packing techniques, and experienced movers to ensure your belongings are transported safely. Additionally, we take extra precautions with fragile or valuable items.
What if I need to change my moving date?
We understand that plans can change. Please contact us as soon as possible to reschedule your move. We’ll do our best to accommodate your new timeline.
What are your business hours?
Just Move It Moving & Storage operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends and holidays.
What moving services does Just Move It Moving & Storage provide?
They offer a full range of services including local and long-distance moving, nationwide moves, vehicle transportation, packing and unpacking, storage solutions, furniture assembly, junk removal, piano moving, custom crate solutions, and specialized moving services like medical office and military barrack relocations.
Which payment methods are accepted?
The company accepts American Express, cash, debit cards, Discover, MasterCard, and Visa as payment options.
How can I get a quote for my move?
You can request a no-cost estimate by calling Just Move It Moving & Storage. They offer both virtual and in-person assessments to provide an accurate quote.
Is Just Move It Moving & Storage licensed and insured?
Yes, they are fully licensed and insured, offering basic liability coverage with options for additional insurance depending on your needs.
Do you provide packing supplies, or should I bring my own?
Just Move It Moving & Storage provides all necessary packing supplies such as boxes, tape, and bubble wrap. You can request these when you book your move.
What should I do if I need to reschedule my move?
Contact Just Move It Moving & Storage as soon as possible to reschedule. They aim to accommodate changes to your moving date whenever possible.
Are there any items you cannot move?
They cannot transport firearms, hazardous materials, liquids, live plants, flammable items, perishable goods, or pets due to safety regulations.
What nearby storage facilities can assist with additional storage needs?
Nearby storage options include Just Move It Moving and Storage itself, SourceOne, and Pinnacle Storage - Leland. These facilities can be convenient if you require extra storage before or after your move.
Are there any nearby places I might visit before or after my move?
Yes, you can visit Windsor Park Poa for some relaxation at the park and swimming pool, or enjoy wellness services at Bradford Wellness & Spa. If you need to pick up packing supplies or equipment, City Electric Supply Leland is nearby.
How can nearby transport services assist me with my move?
Estes Express Lines nearby offers freight and cargo transportation services, which may be useful if you are moving large shipments. Additionally, U-Haul Neighborhood Dealer offers truck rentals if you need additional moving vehicles.