Business Details
About
Transportation Service
CGCTA provides transit services to the Cape Girardeau, MO area.
Details
- Onsite servicesNot available
- On-site parkingAvailable
Location
Cape Girardeau County Transit Authority
49 Leming Lane, Cape Girardeau, MO
63701, United States
Hours
Reviews
2.5
281 reviews
5 stars
74
4 stars
20
3 stars
15
2 stars
30
1 star
142
What are people saying?
AI-generated from recent customer reviews
Reliability
Customers frequently reported long wait times for pickups, with some waiting over two hours, leading to frustration and missed appointments.
Customer Service
Many reviews highlighted rude and unhelpful dispatchers, with several customers experiencing disrespectful interactions.
Driver Experience
While some drivers were praised for their friendliness and professionalism, others were criticized for being rude and unhelpful.
Service Availability
Customers expressed dissatisfaction with the limited availability of service, particularly during late hours, and the need for more drivers.
Overall Satisfaction
The overall sentiment was mixed, with some customers appreciating the service while many others reported significant issues with reliability and customer support.
- ALAndy Lee6 days ago1.0The fixed route bus service is brutal I wish the best for anyone stuck using it
- KKKrisOct 24, 20251.0Certain days it’s ok, but has been frequent times where the driver just passes up the stop that’s on the route. Keep in mind it runs until 4:00, I feel like the driver(depends on which one) starts just playing around 2:30. A lot of times, you’re just better off getting an Uber. I know that this transit is free, but it’s has quite some work to do when it comes to consistency and reliability.
- VVvanceOct 4, 20251.00 stars dont use cta
- PGphantom ghostSep 22, 20252.0I’ve had to wait 2-4 hours for someone to pick me up from You need to pick up the speed on picking up people I was at West Park Mall to pick up something really quick and then called for a ride and I had to wait four hours before I got a ride to take me to the store. I couldn’t by anything frozen because by time they they would get to me everything would be melted so I have to rely on someone else to take me or have my food delivered. I had doctors appointment problems also . I think you need more drivers for City like this.
- CHCharles HillSep 14, 20255.0Friendly courtious service
Frequently Asked Questions About Cape Girardeau County Transit Authority
Do you have fixed route bus services?
Yes, we offer fixed route bus services as part of our transportation options.
Do you provide services outside of Cape Girardeau County?
Our services typically require trips to originate within Cape Girardeau County. For more information about potential exceptions, please contact us directly to discuss your specific needs.
How much is my trip going to cost me?
You can find pricing details on our demand response services page where you can find a comprehensive list of our rates and fares.
What types of transit services does Cape Girardeau County Transit Authority offer?
Cape Girardeau County Transit Authority provides fixed route bus services and additional transportation options including taxi services.
Are your transit services available outside of Cape Girardeau County?
Services typically require trips to originate within Cape Girardeau County. For exceptions, please contact us to discuss your specific needs.
How can I find pricing information for your transportation services?
Pricing details are available on our demand response services page, including a comprehensive list of rates and fares.
What are your operating hours throughout the week?
We operate from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to midnight Friday and Saturday, and 5:00 AM to 2:00 PM on Sunday.
Which payment methods are accepted at Cape Girardeau County Transit Authority?
We accept American Express, Visa, MasterCard, Discover, and cash payments.
Where is Cape Girardeau County Transit Authority located?
Our office is located at 49 Leming Lane, Cape Girardeau, MO 63701.
Does Cape Girardeau County Transit Authority offer pickup or delivery services?
We do not offer pickup or delivery services at this time.
Is onsite parking available at Cape Girardeau County Transit Authority?
Yes, onsite parking is available for customers at our location.
How can nearby places like Alliance Bank help customers using Cape Girardeau County Transit Authority?
Customers can visit Alliance Bank nearby for banking needs before or after their transit trips, making it convenient to handle finances during their visit.
What dining options are available near Cape Girardeau County Transit Authority for travelers?
Nearby restaurants such as Taco John's, Culver's, Smoothie King, and La Luna Mexican Restaurant offer a variety of food choices for customers commuting or waiting for transit services.
Are there any nearby fuel or automotive services customers should know about?
Yes, Kidd's gas station and convenience store plus Valvoline Express Care and Wiethop Truck Sales provide fuel and automotive services close to the transit location, aiding travelers needing vehicle upkeep.