Business Details
About
Transportation Service
CGCTA provides transit services to the Cape Girardeau, MO area.
Details
- Onsite servicesNot available
- On-site parkingAvailable
Location
Cape Girardeau County Transit Authority
49 Leming Lane, Cape Girardeau, MO
63701, United States
Hours
Reviews
2.5
285 reviews
5 stars
74
4 stars
23
3 stars
15
2 stars
30
1 star
143
What are people saying?
AI-generated from recent customer reviews
Driver Courtesy
Many customers praised the drivers for being friendly and courteous.
Dispatch Issues
Numerous reviews highlighted long wait times and poor communication from dispatch.
Service Reliability
Customers frequently reported unreliable service, including no-shows and delays.
Customer Service
Several reviews mentioned rude interactions with dispatch staff, impacting overall satisfaction.
Cleanliness
The vehicles were generally noted as clean and well-maintained.
- LMLucinda McAdamsJan 3, 20264.0Good service.
- MPMark PooleDec 19, 20254.0Always courteous drivers and clean vans nothing bad to say about them
- JDJason DozierDec 10, 20251.0Doesn't offer cab services anymore.
- BHBrooklyn HyattDec 8, 20251.0I always call in advance, an hour or more, and today of all days I called at 9 and they said they were on their way and now its 10:06, im late for job orientation, and when I called to check on the time they were rude and said "this is a typical wait time". No it is not, and if you knew you were an hour behind or were going to be late you should have said so on the phone or reached out!
- ALAndy LeeNov 17, 20251.0The fixed route bus service is brutal I wish the best for anyone stuck using it
Frequently Asked Questions About Cape Girardeau County Transit Authority
Do you have fixed route bus services?
Yes, we offer fixed route bus services as part of our transportation options.
Do you provide services outside of Cape Girardeau County?
Our services typically require trips to originate within Cape Girardeau County. For more information about potential exceptions, please contact us directly to discuss your specific needs.
How much is my trip going to cost me?
You can find pricing details on our demand response services page where you can find a comprehensive list of our rates and fares.
What types of transit services does Cape Girardeau County Transit Authority offer?
Cape Girardeau County Transit Authority provides fixed route bus services and additional transportation options including taxi services.
Are your transit services available outside of Cape Girardeau County?
Services typically require trips to originate within Cape Girardeau County. For exceptions, please contact us to discuss your specific needs.
How can I find pricing information for your transportation services?
Pricing details are available on our demand response services page, including a comprehensive list of rates and fares.
What are your operating hours throughout the week?
We operate from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to midnight Friday and Saturday, and 5:00 AM to 2:00 PM on Sunday.
Which payment methods are accepted at Cape Girardeau County Transit Authority?
We accept American Express, Visa, MasterCard, Discover, and cash payments.
Where is Cape Girardeau County Transit Authority located?
Our office is located at 49 Leming Lane, Cape Girardeau, MO 63701.
Does Cape Girardeau County Transit Authority offer pickup or delivery services?
We do not offer pickup or delivery services at this time.
Is onsite parking available at Cape Girardeau County Transit Authority?
Yes, onsite parking is available for customers at our location.
How can nearby places like Alliance Bank help customers using Cape Girardeau County Transit Authority?
Customers can visit Alliance Bank nearby for banking needs before or after their transit trips, making it convenient to handle finances during their visit.
What dining options are available near Cape Girardeau County Transit Authority for travelers?
Nearby restaurants such as Taco John's, Culver's, Smoothie King, and La Luna Mexican Restaurant offer a variety of food choices for customers commuting or waiting for transit services.
Are there any nearby fuel or automotive services customers should know about?
Yes, Kidd's gas station and convenience store plus Valvoline Express Care and Wiethop Truck Sales provide fuel and automotive services close to the transit location, aiding travelers needing vehicle upkeep.