I would never use American Auto Transporters again. Firstly they are a broker, though they don’t make that obvious on their site, and secondly they store your vehicle outdoors in an open unfenced lot until pickup by the actual carrier. My cars sat out in the sun and rain in their yard for 9 days. When I called on a delivery date I was told they were waiting on a delivery time from the driver inferring they were in route, the truth my cars had not been picked up yet and were sitting outside their office window. Very misleading all through the process. Additionally the 2 drivers that dropped off my vehicles did not speak English. If you’re looking for a true Enclosed Service Horseless Carriage is cheaper and they store indoors.
CG
Cathleen Goode
Dec 28, 2024
5.0
Five Stars, Excellent Service!! From pick up in Fort Myers , American Auto Transporters are class-act!! Mike who made the final destination delivery of our vehicle to our doorstep in Rockland, Ma. was Awesome with Excellent Customer Service skills!! Thank you, American Auto Transporters!!
Cathleen Goode
12/28/24
BD
Brian Dorsey
Jul 11, 2024
5.0
These folks were great to work with and my delivery driver was especially professional and prompt. I’ll be using them again. Thanks
MG
Maxine Gillen
May 24, 2024
5.0
Mike delivered our car and he was terrific
RN
Robert Naser
May 10, 2017
1.0
Scheduled auto pickup, company was a no show. Have called customer service every day for the past two weeks - no answer. Left plenty of messages with my order number and telephone number. No return call. Absolutely the worst experience. Had to call another company.