Mike received consistent praise for his professionalism, communication, and friendliness throughout the transport process.
Reliability
Many customers highlighted the company's punctuality and reliability in picking up and delivering vehicles.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the service to others.
Concerns
Some customers raised concerns about the company's storage practices and transparency regarding their broker status.
JS
Julie Sullivan
Jan 2, 2026
5.0
I was so impressed with American Auto - Kathy so helpful on phone and I drove my car there to drop off and they gave me a ride home. This company is very professional and the Florida American Auto will find out when my flight is schedule for and deliver my car to me at airport! When I leave FL they will get me to airport from their FL based company. This is the BEST service & I am now a customer for life. I highly recommend American Auto Transport Company!!
PM
Peter Moller
Aug 20, 2025
1.0
I would never use American Auto Transporters again. Firstly they are a broker, though they don’t make that obvious on their site, and secondly they store your vehicle outdoors in an open unfenced lot until pickup by the actual carrier. My cars sat out in the sun and rain in their yard for 9 days. When I called on a delivery date I was told they were waiting on a delivery time from the driver inferring they were in route, the truth my cars had not been picked up yet and were sitting outside their office window. Very misleading all through the process. Additionally the 2 drivers that dropped off my vehicles did not speak English. If you’re looking for a true Enclosed Service Horseless Carriage is cheaper and they store indoors.
RA
Richard Anderson
May 18, 2025
5.0
Great job, fast delivery.
CW
Coleman Walsh
May 6, 2024
5.0
Everything went as smooth as possible. All staff were friendly, polite and informative. I recommend them without reservation.