Business Details
About
Moving Company
Moves For Less of Indianapolis is your trusted partner for all your moving needs. We offer a wide range of services, from local moves to long-distance moves to packing, and we're committed to making your move day as stress-free as possible. Our experienced and professional team will work with you every step of the way to ensure that your belongings are safely and efficiently transported to your new home. Whether you're moving across town or across the country, Moves For Less of Indianapolis is here to help. Contact us today for a free quote!
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Moves For Less of Indianapolis
8070 Castleton Rd, Castleton, IN
46250-2005, United States
Hours
Reviews
4.8
827 reviews
5 stars
774
4 stars6
3 stars2
2 stars7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and courteousness of the moving crews, highlighting their efficiency and care for belongings.
Communication
Several reviews noted good communication from the office staff and movers, although some customers experienced issues with billing and service expectations.
Service Quality
While many customers had positive experiences with their moves, there were significant complaints about unprofessional behavior, damage to items, and billing discrepancies.
Mixed Experiences
The reviews reflect a mix of experiences, with some customers expressing satisfaction and others reporting serious issues, indicating inconsistency in service quality.
- KNKristina NeaceDec 28, 20251.0I am a local REALTOR®, and I previously referred clients to Moves For Less. After this experience with my daughter and this owner Carolyn, I will never recommend this company again. This move was fully disclosed in advance as a 2-bedroom apartment, large furniture, stairs, and two drop-off locations, with items going into basements at both stops. Despite this, the crew repeatedly asked if items were “all going to the basement,” indicating they were not prepared for the scope of the job they were given. Documented timeline and issues: Crew arrived at the apartment at 9:15 AM (invoice reflects 9:00 AM). Work at the apartment ended around 11:17 AM (with them taking a 15 to 20 min break) and supposedly stoppingthe clock. Arrived at my home (stop 1) at 11:27 AM, left at 12:17 PM. (With our help to move things) Active work at the second location occurred only from 12:34–1:19 PM. After 1:19 PM, no physical moving work was performed. Time was spent on phone calls and attempting to generate an invoice, but the workers phones died and they had to borrow a charger. The crew took breaks and explicitly stated they were “stopping the clock.” Despite this, we were billed for time far beyond the actual labor performed. We also assisted with unloading by forming a line to move items faster, which is captured on camera. There were also serious professionalism concerns: Crew arrived late and smelled strongly of marijuana. One mover was dressed inappropriately for a professional moving job. The crew was slow and unprepared, requiring homeowner assistance to complete the move. When billing concerns were raised, the situation escalated. We were told they would not return to the apartment to retrieve items that “wouldn’t fit,” despite the move details being disclosed ahead of time. There were also threats made about taking or not releasing my daughter’s belongings, which was extremely distressing and unacceptable. So I did call and told them to bill me for any additional time so the move could be completed. However, they lied about the time in general and overcharged! The owner’s public response claims a “courtesy hour” reduction and denies idle time and breaks. That does not match our timeline, our invoice, or our video footage, which documents the work performed, the breaks, and the assistance we provided. There is no “he said/she said” here everything is documented. As a REALTOR® who regularly refers vendors, transparency, professionalism, and accurate billing are critical. This experience failed on all fronts. I’m sharing this so others can make an informed decision and protect themselves by documenting everything. If I could post the videos her I would happily do so, but we will continue to fight these outrageous fees with our credit card companies and use the video evidence to prove their invoice wrong.
- ANAlyssa NeaceDec 24, 20251.0This company was AWFUL. My movers were higher than kites and came in smelling like it. For a background I live in a 2 bedroom apartment. My original estimate was $550-620 for 3 hours of labor. I ended up getting charged $700, and got stuff left at my pickup location. When I rented it I explained I had two stops and needed a large truck. They came with a small box truck and arrived late(charged me for that time). When the movers arrived I explained I did not think everything was going to fit and I needed a bigger truck like I requested. They said they were going to organize it for it to work. They wasted 30- 50 minutes doing NO LABOR loading figuring out it wasn’t going to work and charged me for that time. Therefore, we had to leave things at my pickup location. They were at my pickup spot for almost an hour and fourty-five minutes. When I got to my first stop, they could not get any big items in my basement without saying they needed a waiver. Them being under the influence clearly took effect here and I have video evidence. My family ended up helping them as they were aware how much time they were wasting. When I got to my second stop is where things took a turn even more. The waiver thing was mentioned AGAIN with all bigger items. They were moving things to the bottom of the steps to show me it “wouldn’t fit.” They quite literally were high and not able to figure it out and getting frustrated when I was telling them how to move it. I tell them I will sign a waiver. Then they disappeared for 30 MINUTES. I get a call from the owner of the company(Carolyn), who told me my time was up and they had reached 4 hours. If I was going to continue I was going to pay extra, and they would not be moving my large items without signing a waiver. She threatened to have the movers leave with my stuff on the truck as well, and refused to comp the time they had spent standing around, them being late, and the time that was spent due to it not being the right sized truck. When I communicated how upset I was and how ridiculous this situation had been. Carolyn told me “your clock is still running, you need to tell me what you want to do, I’m not arguing with you. A box truck is standard for a two bedroom” That’s when I lost my shit. She still continued to run my time up my bill for 30 more min while we talked and the movers sat in their truck. I’m now disputing it with my credit card company. So many moving companies out there. Do yourself a favor and don’t choose this one.
- DSDiedra ShortyDec 22, 20255.0Josh, Eric and Marquel were wonderful movers. The guys were polite, pleasant to be around and ,most importantly, efficient. Would definitely hire the again!
- CBCharles BrownDec 22, 20255.0Moves For Less provided exceptional service during my recent move. From meticulous planning to the provision of a competitive quote, and finally, the seamless execution of the move day, every aspect was handled with utmost professionalism and efficiency. The movers exceeded my expectations by completing the task significantly faster than anticipated. I wholeheartedly recommend their services to anyone seeking reliable and efficient moving assistance.
- VCVicki ChristianDec 11, 20255.0Good communication throughout the process from Todd. The day of the move the four guys were efficient, wrapped all the furniture so it was protected and moved a heavy safe out of the basement. Would recommend!
Frequently Asked Questions About Moves For Less of Indianapolis
Do you move pianos and pool tables?
We are equipped to move pianos, but for pool tables, we recommend using a specialized company for disassembly and reassembly. However, we'd be glad to help you relocate the pool table once it's ready for transport.
What is a standard tip for my movers?
While tipping is not mandatory, our team appreciates recognition for exceptional service. The amount is at your discretion, but a general guideline is $5-$10 per mover for each hour of excellent service provided.
What are your prices?
Our local moving rates are calculated hourly. The specific rate depends on various factors including your location, whether you need us to provide a truck, and the number of crew members required for a safe and efficient move. For an accurate quote in your area, please visit our locations page.
What are your business hours?
We operate 365 days a year, with most moves taking place between 8 am and 7 pm. If needed, we can accommodate moves outside these hours. Please note that holiday appointments are available on a limited basis.
Do you have an hourly minimum?
Yes, we have a two-hour minimum for our services.
How far in advance should I schedule my move?
If you have specific date or time constraints, we recommend booking as early as possible, especially for summer moves. We don't require deposits or charge cancellation fees, so there's no risk in early booking. For last-minute requests, we'll do our best to accommodate your needs.
What payment methods do you accept?
We offer a variety of payment options including PayPal, CashApp, Zelle, Venmo, Apple Pay, cash, and all major credit cards.
Do you require a deposit?
For most moves, we don't require a deposit. We understand that plans can change and we don't believe in penalizing our customers for this. If you need to reschedule, we're happy to work with you. Early notification allows us to offer your original slot to other clients on our waitlist.
What size moves can you accommodate?
Our services cover a wide range of moving needs, including local and long-distance residential moves, as well as office and commercial relocations. We're also equipped to handle large or specialty items such as pianos, artwork, and antiques.
What if something gets damaged during my move?
While damage is uncommon, we understand that accidents can happen. Our team will always strive to repair any damages promptly and to your satisfaction. To report a damage claim, simply contact your move coordinator who will handle the process efficiently. Our movers carry $1 million in cargo insurance for items damaged in transit, with basic coverage of 60 cents per pound of item weight. Additional coverage is available upon request.
Do you move pianos and pool tables?
We are equipped to move pianos, but for pool tables, we recommend using a specialized company for disassembly and reassembly. However, we'll gladly help relocate the pool table once it's ready for transport.
What payment methods do you accept?
We accept PayPal, CashApp, Zelle, Venmo, Apple Pay, cash, and all major credit cards including American Express, Discover, Mastercard, and Visa.
What are your business hours?
We operate 365 days a year, mainly from 8 am to 7 pm Monday through Friday, and 8 am to 5 pm on Saturdays. We are closed on Sundays and certain holidays.
Is there an hourly minimum for your moving services?
Yes, we have a two-hour minimum for all moving services.
How far in advance should I schedule my move?
We recommend booking as early as possible if you have date or time constraints, especially in summer. We don’t require deposits or charge cancellation fees, so early booking is risk-free.
Do you require a deposit to schedule a move?
Most moves do not require a deposit. We are flexible with rescheduling and appreciate early notice to reallocate your slot.
What types of moves can Moves For Less handle?
We handle local and long-distance residential moves, office and commercial relocations, and specialty items such as pianos, artwork, and antiques.
What if something gets damaged during my move?
While damage is rare, we strive to repair any issues promptly. Movers carry $1 million cargo insurance with basic coverage of 60 cents per pound; additional coverage is available upon request.
Where is Moves For Less located and which areas do you serve?
Our office is located at 5559 North 500 W, McCord, IN 46055. We serve Indianapolis, Carmel, Fishers, Noblesville, Zionsville, Castleton, and Greenwood areas.
Are there nearby places of interest around Moves For Less that customers might visit?
Yes, nearby places include Kingen Gun Club, which offers sports and recreational activities; INhouse Primary Care for medical services; and Daily Special Liquidation outlet store for shopping. These can be convenient stops before or after your move.