Southtown Limousine

4.0
8 reviews

About

Limousine Service
Southtown Limousine provides airport transportation, event transportation, and corporate transportation to the Chicago, IL area

Location

Southtown Limousine
24508 South Arabian Avenue, Manhattan, IL
60442, United States

Hours

Reviews

4.0
8 reviews
5 stars
6
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1 star
2
  • BH
    Brittni Henry
    Oct 13, 2025
    1.0
    Paul never picked us up from airport and was extremely rude to my mother in law over texts and over the phone! Extremely disrespectful
  • JJ
    Jessica Jackson
    Jul 1, 2025
    5.0
    Paul was very responsive and my drivers were on time and accommodating. It was so nice not having to worry about my transportation after a long travel day!
  • AM
    Ashley Malone
    Aug 22, 2024
    5.0
    Great company! Easy to arrange and the driver was on time, respectful and polite! The trip was seamless and arrived earlier than anticipated!! Would highly recommend and would use again!!
  • KG
    Kathryn Guelcher
    Jun 24, 2022
    1.0
    Negligent, overpriced, & beyond rude with zero regard for loyalty-- shockingly so. My mom has been using Southtown/ Paul's transportation for many years. She has been loyal & always tips generously. She is almost 80 & due to chronic back pain, she has limited mobility & uses wheelchair services at airports due to the distances traveled. Paul knows this. This trip, for starters, Paul was tripped up by military time in the flight confirmation. He did not believe my mom had the conversion right (she did) until she texted him a literal chart. What? You run a driving service to an airport. How do you not have military time sorted by now? Anyhow, we were due to be picked up at O'Hare. It was 90°. Paul's driver texted my mom to meet him at "2g"-- a gate that does not exist. My mom called Paul & matters were still not cleared & we waited & waited... In 90° heat w/ my mom, his loyal customer, in a wheelchair. After some time, I called only to have Paul ask me where we were then start literally yelling at me. I told him that I did not love his tone-- especially since we were inconvenienced by an error entirely created on their part. Paul's yelling turned to incensed rage at my rejection of his tone. He then told me to get another ride & that he was sending the driver home (assuming he ever even sent one to begin with). Then he refused to pick up the phone in subsequent return calls. We got a taxi immediately, & it turns out, it was cheaper than Paul's service

Frequently Asked Questions About Southtown Limousine

Is tip included in the price?

Our pricing does not include gratuity or tips. These are separate from the quoted fare.

What time do you suggest being picked up before our flight?

For optimal timing, we recommend scheduling your pickup to allow for two hours at the airport before your flight, plus an additional hour for travel time.