Ingram Towing & Impound Services Inc

4.6
648 reviews
Get DirectionsCallWebsite

Business Details

2025 Bascomb Carmel Rd, Woodstock, GA
30189-3523, United States
(770) 517-7311
https://INGRAMTOWINGSERVICES.COM
GoogleFacebook

About

Auto TransportAutomobile Storage FacilityTowing Service Station
When it comes to Towing Service, Automotive Impound, Auto Recovery, and more, no one compares to Ingram Towing & Impound Services Inc. With years of combined experience, Ingram Towing & Impound Services Inc has worked hard to build the trust of our clients in Woodstock and surrounding areas. Visit our website to learn more or better yet, call us today!

Location

Ingram Towing & Impound Services Inc
2025 Bascomb Carmel Rd, Woodstock, GA
30189-3523, United States

Hours

Reviews

4.6
648 reviews
5 stars
565
4 stars
19
3 stars
6
2 stars
3
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some drivers praised for their professionalism and kindness, while others reported rudeness and unprofessional behavior from staff.

Response Time

Many customers highlighted the quick response times and efficiency of the towing service, often receiving help within a short period.

Professionalism

Several reviews commend the professionalism and expertise of the drivers, particularly mentioning their care in handling vehicles and providing assistance.

Negative Experiences

A number of reviews expressed dissatisfaction with billing issues and perceived unethical practices, including being charged incorrectly or having vehicles towed unlawfully.
  • TW
    TowGoat Whitmore
    Jan 5, 2026
    1.0
    6000 dollars for 10 miles this is fraud and the state need’s to investigate
  • AW
    Andrea White
    Jan 3, 2026
    5.0
    Driver Vlad was very professional and very nice. I didn’t have to wait long, the job was done quickly, and communication was easy and pleasant. I’ve been using your service for many years, and your drivers are always friendly. Thank you for the great service!
  • RV
    Roxana V.
    Dec 11, 2025
    1.0
    Extremely rude & unprofessional
  • KW
    Kristi Woodruff
    Dec 9, 2025
    1.0
    Charged twice due to dispatch error of sending truck to wrong address causing 2 trips for driver. Verified address 3 x still wasnt enough. Company wouldn't listen to call for validation of dispatch error either.
  • TA
    Teresa Almanza
    Dec 8, 2025
    1.0
    This was one of the worst towing experiences I’ve ever had. I clearly gave the correct address for my tow, and the receptionist even confirmed it. Despite that, they sent the driver to a completely different address. Their mistake caused a huge delay, and then they had the nerve to bill me twice. When I called to fix the issue, the customer service was shockingly rude. Instead of owning up to their error, they talked over me, dismissed everything I said, and refused to provide a refund for a mistake THEY caused. The level of unprofessionalism was unbelievable. A business that refuses to take responsibility and treats customers with disrespect should not be trusted. I will never use this company again, and I strongly warn others to STAY AWAY!!!!Save yourself the frustration and choose a towing service that is honest, competent, and actually values their customers.
Read more reviews on Google

Frequently Asked Questions About Ingram Towing & Impound Services Inc

What services does Ingram Towing & Impound Services Inc offer?

Ingram Towing & Impound Services Inc specializes in Towing Service, Automotive Impound, and Auto Recovery.

Where is Ingram Towing & Impound Services Inc located?

They are located at 2025 Bascomb Carmel Rd, Woodstock, GA 30189-3523, USA.