Business Details
About
Moving Company
Truck and i provides Moving Services, Packing Services, Portable Storage Services, and Delivery Express Services To The Atlanta Georgia Area
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
124 reviews
5 stars
116
4 stars1
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and efficiency of the moving teams, highlighting their courteous and respectful demeanor.
Care for Belongings
Many reviews noted that the movers took great care in wrapping and handling items, ensuring nothing was damaged during the move.
Customer Service
The company received positive feedback for their responsive and accommodating customer service, with many customers appreciating the clear communication throughout the moving process.
Mixed Experiences
While most reviews were positive, a few customers reported issues with billing practices and alleged theft, indicating some inconsistency in service quality.
Repeat Business
Numerous customers mentioned using Truck and I multiple times, indicating a strong level of trust and satisfaction with their services.
- MCMonica Cristina CeronOct 13, 20255.0By far the most convenient, friendly, responsive, and unexpectedly best priced moving service! The team provided white glove service - which was not expected at all on my end based off of the quote and final price (we moved from a three floor condo to a home and most quotes were much higher than Truck and i). Everyone was extremely professional, on time, accommodating to my schedule during our move in day. Their team wrapped each furniture piece and didn’t leave one scratch (we have some heavy furniture pieces)! We’ll use Truck and i and will recommend to everyone we know.
- ECEric CampbellJul 21, 20255.0Best moving company in Atlanta. I'd had awful experiences before this. They are worth the price, are very organized and just nice, hardworking folks. Appreciate them making our move as easy as possible. Will definitely use them again.
- NFNicholas FMay 2, 20245.0Best movers in atlanta. We have moved multiple times in the past few decades and bar none they are the best moving company we have ever used.
- JBJames BlairAug 5, 20235.0We are moving and Truck and i was recommended by our realtor as a reliable and professional moving company. Half of our move is underway, and T-and-i has surpassed our expectations for keeping us informed of the timeline, maintaining our timeline for moving goods to three different locations. Their staff is employed full-time and we found them professional and well-informed.
- TMTasha K. MizeSep 26, 20175.0The team of movers were great! Timely, professional, and friendly. The owner even showed up to ensure our move went smoothly and to personally, gain feedback regarding our team of movers!! We will definitely use them in the future.
Frequently Asked Questions About Truck and i
How many weeks in advance should I call?
According to Move.org, approximately 31 million Americans move annually. With so many people relocating each year, booking your services in advance is important. To ensure we can provide you with our packing, moving, or storage services on the days you need, we recommend that you call our local movers three weeks in advance, especially during the summer.
How can I receive the most accurate estimates?
Always look for reliable moving and storage companies with experience so they can better guide you. Depending on the type of service you need (packing, moving, long-distance moves, or portable storage), costs might be by the hour, a flat fee, or a tariff. Always provide the most accurate inventory, and if your home is over 1000 square feet, we recommend an on-site consultation with an expert moving coordinator.
How can I get a quote for packing, moving, or storage services?
Before reaching out for a quote, you should identify exactly how much you can do on your own and which aspects to delegate to a professional moving company. Consider the following questions:
• Will I need packing or unpacking services?
• Will I move some of my furniture and belongings, or do I require a full-service move? • Will any of my items need to be donated or disposed of?
Once you are ready, call us at 404-355-5151. One of our experts will schedule an appointment for a moving consultation. The consultation can take place on-site, over the phone, or via a virtual video call. After the visit, you will receive an accurate estimate for your move, usually within 48 hours when working with our team. We guarantee high-quality services, backed by our 35 years of experience in the moving industry and low turnover rates among our crews. For one of the top moving and storage companies, contact Truck and i today!
Is there any charge for an on-site consultation?
No, our on-site moving consultations are free! This complimentary service enables our local movers to ensure and provide the most accurate estimates and plans.
Do you offer long-distance moving services if I need to move out of state? If so, what are those services?
Yes, for long-distance moves, we offer exclusive services only. This means you will have the same crew loading, driving, and unloading, with a dedicated truck for each customer. We guarantee pickup and delivery dates with a fast turnaround. This ensures your items receive the same care as with a local move. Some national companies and van lines provide long-distance share-ride moving services as an alternative. If you wish to work with one of the most reliable moving and storage companies in the area, turn to us.
What type of packing services do you offer?
As one of the leading moving and storage companies, we offer packing services for a wide range of items. Our team will handle your delicate artwork, fine china, mirrors, small items, and lamps with care. Additionally, our meticulous packing crew can provide crates for delicate and fragile items such as chandeliers, fine art, mirrors, and sculptures.
What types of storage services could you offer?
Our patent-pending storage system is Big Vaults, our portable storage solution with a crew. Constructed from wood, each Big Vault can hold up to 2,500 pounds of belongings. We keep the Big Vaults in our warehouse, which is climate-controlled. Want to visit your storage or retrieve some items? No need to worry! We can schedule a crew of our local movers to assist with your vault any weekday during business hours.
How do Big Vaults jobs work? Will you load them at my house or your warehouse?
We designed Big Vaults to increase your peace of mind and reduce the handling of your items. The crew brings the Big Vaults to your home, wraps all furniture, loads your belongings, and closes the Big Vaults. Once they finish loading your vaults, you receive an inventory list detailing the items stored and their condition. We load the Big Vault trucks from the side, so there must be ample room. Once at the warehouse, there is no need to open the Big Vaults; the crew places the loaded units in their assigned space until the new house is ready. When delivering, we bring the Big Vaults to the new property and unload them directly into the new home.
What is included in the Big Vaults storage estimate?
Each Big Vaults estimate includes the delivery of the units, the labor for loading and unloading, and the materials for our wrapping protocol. That means we wrap all your furniture with shrink wrap, paper pads, and blankets. As one of the top moving and storage companies, you can count on us to keep your furniture safe.
How do I book your services?
To secure your move, we require a deposit. The purpose of the deposit is to reserve the date and the necessary crew. All deposits are non-refundable if you cancel but will be applied to the bill on the day of the move. However, we’ll hold your deposit for one calendar year from your original scheduled move date should the date change for any reason. To maintain your deposit on account, you must notify our local movers of the change at least three business days before your original scheduled move date.
How to pay?
To pay your deposit please call the office at 404 – 355 – 5151. You can place your deposit over the phone. On move day, the Foreman will collect the final payment.
You can use check, cash or card. A 3% surcharge is added to all bills paid with a card.
May I reschedule the packing, moving, or Big Vaults storage job at the last minute?
Part of our service is to help minimize the stress you feel during the moving process. Once you have booked a date, we can reschedule it, provided we receive three business days' notice and there is availability on the new preferred date.
We understand that things change when moving, so we always do our best to accommodate your request.
Are there any restrictions regarding which items can be packed, moved, or stored?
Yes, we will not transport any of the following items: explosive/flammable items like propane tanks, torches, ammunition, paint, weapons, or gasoline machinery; valuable personal property such as jewelry, stocks, bonds, passports, birth certificates, laptops, or cellphones; and certain specialty items like large exercise equipment, or light fixtures that require third-party servicing before we can move them. If you want us to move items like ceramic plant pots or green eggs, you will need to sign a liability waiver.
Please refer to our terms and conditions or call our offices at 470-305-6886 for a more extensive list or if you have any questions.
What items can’t be stored in Big Vaults?
We can store almost anything in our Big Vaults Storage, except for paint, plants, perishable food, hazardous materials, firearms, gas, or propane.
What is the size of your moving trucks?
Our moving trucks are 16ft, 24 ft, 26ft, and 28ft long. For Big Vault storage jobs, we use flatbed trucks with two Vaults per truck, or our newly designed 26 ft enclosed Big Vault trucks, which also carry two Vaults per truck. If your property has clearance requirements, please call the office, as we have alternative options to consider. One of our moving coordinators can guide you with the logistics.
Do I need a COI?
COI stands for Certificate of Insurance. It is a document that proves the moving company is insured. Usually, high-rise buildings and some homeowner associations request this document when you move in or out of the property. If your property manager asks for a COI, call or email the office; they will request this document and forward it to you within 24 hours.
Do you dispose of or donate items?
We can take items to any disposal or donation center you prefer. Furniture disposal centers have their own charges, and we can provide labor for loading, transporting, and unloading. For donations, please check with your chosen donation center to ensure they are willing to receive the type and quantity of your donation.
Do you disassemble and assemble furniture?
All movers are equipped with tools and have the experience to disassemble and reassemble standard furniture, such as beds, cribs, and more. Please refer to out-of-scope items.
Should I pack my own items?
One way to lower costs is to pack your items yourself; however, it is important to be realistic and understand that packing is a time-consuming task to handle alone. If you choose to pack your own items, we recommend packing your miscellaneous, non-delicate items such as clothing and knick-knacks. We provide a professional packing crew for everything else, especially the most fragile and delicate items, as well as full packing services if preferred.
Out of Scope Items:
Specialty furniture, such as water beds and weight benches, electrical items like chandeliers and sconces, and gas lines, need to be serviced by a third-party expert before the move. We do not transport gasoline tanks, alcohol, or firearms. Please call the office to inquire about the detailed out-of-scope list.
Cancellation and Rescheduling Policy:
All deposits are non-refundable if the move is canceled, but they will be deducted from the final bill. However, if the customer needs to change the date, we will hold their deposit for one calendar year from the initial scheduled date, provided we receive three days' notice.
How far in advance should I book moving services with Truck and i?
We recommend calling at least three weeks in advance, especially during the summer, to ensure availability for packing, moving, or storage services.
How can I get the most accurate moving estimates from Truck and i?
Provide a detailed inventory of your belongings and consider an on-site consultation for homes over 1000 square feet, which is free of charge, to get precise estimates.
What packing services does Truck and i offer?
We offer professional packing services for delicate items like artwork, fine china, mirrors, chandeliers, and sculptures, including providing crates for fragile belongings.
Can Truck and i help with long-distance moves out of state?
Yes, we provide exclusive long-distance services with the same crew managing loading, driving, and unloading, ensuring dedicated trucks and guaranteed pickup and delivery dates.
What are Big Vaults storage units and how do they work?
Big Vaults are portable wooden storage units holding up to 2,500 pounds. Our crew delivers, loads, and secures the vaults at your home, then stores them climate-controlled in our warehouse until delivery to your new location.
What payment methods does Truck and i accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa. Payments can be made over the phone or on move day, with a 3% surcharge on card payments.
Are there any items that Truck and i will not move or store?
We do not transport explosive or flammable items, valuable personal property like jewelry or laptops, or specialty items requiring third-party service. Also, some items require liability waivers. Paint, plants, perishable food, hazardous materials, firearms, gas, and propane cannot be stored in Big Vaults.
What are Truck and i's business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 10:00 AM. We are closed on Sundays and major holidays.
What nearby places can I visit near Truck and i in Atlanta?
Near Truck and i, you can explore various dining options such as Private Chef Atlanta, Sunday Gravy Company, and Buckhead Berries bakery. These places are perfect for grabbing a meal or treats before or after your move.
How can nearby caterers and food trucks benefit me during my move with Truck and i?
Nearby caterers like Atlanta Food Truck Catering and PREP Kitchens, along with food trucks such as Worldfoodtruck and The Muenster Truck, can provide convenient meal options on moving day, helping reduce stress and save time.
Are there any specialty schools or services near Truck and i that I should know about?
Yes, the ALIF Institute nearby offers community services including language and specialty schools, which might be helpful for families settling into the Atlanta area.