Since 1994, NorthStar Moving® Company in Northridge, CA has been redefining the moving industry. As the first to offer eco-luxury moving services, NorthStar Moving has elevated basic moving and storage services to a new unparalleled level of customer service through customized care and environmental consciousness. Honored with more awards for service than any other moving company, NorthStar Moving’s local, long distance and international moving, storage services and eco-luxury packages have been featured in leading magazines including The Robb Report Collection, Vanity Fair, Elle Decor, on multiple home and design television shows and are recommended by an impressive list of celebrity clientele.
Many customers praised the professionalism and efficiency of the moving crews, highlighting their friendly demeanor and ability to handle moves smoothly.
Customer Service
While some reviews noted excellent customer service, others reported poor communication and lack of accountability regarding issues such as damaged or missing items.
Quality of Service
There were mixed reviews on the quality of service, with some customers experiencing damage to their belongings and others reporting flawless moves.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing unexpected increases and feeling that the service did not match the high costs.
Reliability
The reliability of the service varied, with some customers experiencing timely and efficient moves, while others faced delays and issues with scheduling.
MM
Maria
Mar 10, 2023
5.0
I cannot say enough good things about this moving company. They made my move sooooo easy and quick! The guys that came were incredibly nice and professional, they packed everything with incredible speed, and expertly disassembled and reassembled my furniture at my new place. Thank you so much!!
JR
Joanne Reding
Jan 7, 2023
5.0
Hands down, from start to finish, NorthStar is the BEST! Excellent communication, no hidden fees, worth every scent for peace of mind! I’ve used NSM for years - both my sons moves and my own. Loten is the Bomb! Thank You So Much!!
JC
Joe Chung
Sep 8, 2019
5.0
Had a great experience with NorthStar, they were very professional handling my items. Wilbur, Bryan, and Edwin in particular did a great job wrapping up my furniture safely to ensure there was no damage, and they moved my stuff at a fast pace. They have a very big truck and were able to smoothly do everything in one go. Would recommend.
KC
Krishnan Chandra
Feb 12, 2019
5.0
Great move, very efficient and fast. They managed to get everything done within a 20 minute window
AM
Annie McGregor
May 13, 2015
5.0
I just booked with NorthStar Moving Company and Carrissa was PERFECT! She answered all of my questions and was extremely helpful. Best customer service I have received in a long time, I will definitely be recommending NorthStar to all of my friends.
Frequently Asked Questions About NorthStar Moving Company
What services does NorthStar Moving Company offer?
NorthStar Moving Company offers a range of services including in-state, local, out-of-state, long distance, and international moves, packing/unpacking, senior moves, storage, office and production moving, art moving, custom crating, moving supplies, luxury moving, moving tips, and warehousing.
What are the business hours of NorthStar Moving Company?
NorthStar Moving Company is open Monday to Thursday from 7:00 AM to 8:00 PM, Friday from 7:30 AM to 7:00 PM, and Saturday and Sunday from 8:00 AM to 6:00 PM.
Where is NorthStar Moving Company located?
NorthStar Moving Company is located at 19401 Business Center Dr, Northridge, CA 91324, USA.
How can I contact NorthStar Moving Company?
You can contact NorthStar Moving Company by phone at +1 800-275-7767 or by email at info@NorthStarMoving.com.
Does NorthStar Moving Company offer environmentally conscious moving services?
Yes, NorthStar Moving Company was the first to offer eco-luxury moving services, emphasizing customized care and environmental consciousness.
Is NorthStar Moving Company woman-owned and do they offer online estimates?
Yes, NorthStar Moving Company is woman-owned and offers online estimates as well as onsite services.
Are there storage facilities near NorthStar Moving Company?
Yes, nearby storage facilities include Storage A-Go-Go and Gabriel Mover's, both of which offer storage and moving services that could complement your moving needs.
What nearby services can assist with home and office improvements around NorthStar Moving Company?
Nearby services include Paul Davis Restoration for home improvement and damage restoration, Vukler for interior design and construction, and Garage Door Los Angeles for garage door services.
Are there any nearby food or dining options near NorthStar Moving Company?
Yes, nearby dining options include Fresh Lunches cafeteria and Fresh Gourmet Cuisine Corporation, a fast food restaurant and caterer, ideal for grabbing a meal before or after your move.
What are some nearby educational and cultural institutions around NorthStar Moving Company?
Nearby educational and cultural institutions include Virtuoso Russian Music Academy II, Mazon Music Studio, My Learning Consultant, and Surgical Esthetics, offering music, art, education, and dental services.