Business Details
About
Moving Company
Since 1994, NorthStar Moving® Company in Northridge, CA has been redefining the moving industry. As the first to offer eco-luxury moving services, NorthStar Moving has elevated basic moving and storage services to a new unparalleled level of customer service through customized care and environmental consciousness. Honored with more awards for service than any other moving company, NorthStar Moving’s local, long distance and international moving, storage services and eco-luxury packages have been featured in leading magazines including The Robb Report Collection, Vanity Fair, Elle Decor, on multiple home and design television shows and are recommended by an impressive list of celebrity clientele.
Details
- Onsite servicesAvailable
Location
NorthStar Moving Company
19401 Business Center Dr, Northridge, CA
91324, United States
Hours
Reviews
4.6
321 reviews
5 stars
280
4 stars
12
3 stars2
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising the professionalism and efficiency of the moving crews, while others experienced issues with damaged items and poor communication.
Customer Support
Feedback indicates that customer service is inconsistent, with some customers receiving prompt and helpful responses, while others felt ignored or misled regarding pricing and service.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, noting that final costs often exceeded initial estimates, leading to feelings of being overcharged.
Professionalism
Many customers appreciated the professionalism and friendliness of the moving crews, although there were instances of unprofessional behavior reported.
- BABonnie ABJul 28, 20201.0We made a move out of state. In order to do that, my items were carefully packed and taken to a warehouse where they were to be reloaded on a larger transport truck. This is where the problem started. Out of our view, our items were literally thrown in to this truck. Almost every piece of furniture (mostly antiques) arrived broken and damaged. Usually when items are packed, you put the heavier things on the bottom and the lighter things on top. Well, every box arrived upside down. Being upside down, liquids had spilled out ruining our books; not to mention that a lot of our smalls that were placed on top were broken. Unfortunately, if you are moving across country, I cannot recommend this company. If you are moving locally, I think they would be fine. They are also very nice people even though I had a bad result.
- DGDanny GarfieldAug 13, 20185.0Had a small calamity with our first moving company. North Star fixed it up quick! Thaaaank youuuu!
- SASheena ApiladoMay 21, 20165.0Great experience. I worked with Jose T, Leeca H, Bryan A & Anthony Z - they were a pleasure to work with. I would highly recommend them to anyone looking to move.
Frequently Asked Questions About NorthStar Moving Company
What services does NorthStar Moving Company offer?
NorthStar Moving Company offers a range of services including in-state, local, out-of-state, long distance, and international moves, packing/unpacking, senior moves, storage, office and production moving, art moving, custom crating, moving supplies, luxury moving, moving tips, and warehousing.
What are the business hours of NorthStar Moving Company?
NorthStar Moving Company is open Monday to Thursday from 7:00 AM to 8:00 PM, Friday from 7:30 AM to 7:00 PM, and Saturday and Sunday from 8:00 AM to 6:00 PM.
Where is NorthStar Moving Company located?
NorthStar Moving Company is located at 19401 Business Center Dr, Northridge, CA 91324, USA.
How can I contact NorthStar Moving Company?
You can contact NorthStar Moving Company by phone at +1 800-275-7767 or by email at info@NorthStarMoving.com.
Does NorthStar Moving Company offer environmentally conscious moving services?
Yes, NorthStar Moving Company was the first to offer eco-luxury moving services, emphasizing customized care and environmental consciousness.
Is NorthStar Moving Company woman-owned and do they offer online estimates?
Yes, NorthStar Moving Company is woman-owned and offers online estimates as well as onsite services.
Are there storage facilities near NorthStar Moving Company?
Yes, nearby storage facilities include Storage A-Go-Go and Gabriel Mover's, both of which offer storage and moving services that could complement your moving needs.
What nearby services can assist with home and office improvements around NorthStar Moving Company?
Nearby services include Paul Davis Restoration for home improvement and damage restoration, Vukler for interior design and construction, and Garage Door Los Angeles for garage door services.
Are there any nearby food or dining options near NorthStar Moving Company?
Yes, nearby dining options include Fresh Lunches cafeteria and Fresh Gourmet Cuisine Corporation, a fast food restaurant and caterer, ideal for grabbing a meal before or after your move.
What are some nearby educational and cultural institutions around NorthStar Moving Company?
Nearby educational and cultural institutions include Virtuoso Russian Music Academy II, Mazon Music Studio, My Learning Consultant, and Surgical Esthetics, offering music, art, education, and dental services.