Sue's Notary & Messenger Service

3.9
292 reviews
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About

Notary PublicDepartment of Motor VehiclesSpecialized Legal AssistanceLicense Services
Experience fast, reliable vehicle registration services and notary services from Sue's Notary and Messenger Service in Erie, Pennsylvania. Conveniently located just 5 blocks west of the Liberty Plaza. Our experienced staff is eager to serve you.

Location

Sue's Notary & Messenger Service
1353 West 38th Street, Erie, PA
16508, United States

Hours

Reviews

3.9
292 reviews
5 stars
199
4 stars
13
3 stars
7
2 stars
6
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback is mixed regarding staff professionalism, with some customers praising friendly and efficient service while others report rudeness and lack of knowledge.

Cleanliness

Several reviews mention unsanitary conditions and unpleasant odors in the office, impacting the overall customer experience.

Pricing

Customers express concerns about high fees for services, with some feeling that charges are excessive compared to other notaries.

Efficiency

Many customers appreciate the quick service and minimal wait times, highlighting a generally efficient process for title transfers and notarizations.

Staff Knowledge

While some staff members are noted for their expertise and helpfulness, others are criticized for providing incorrect information and lacking professionalism.
  • TC
    Tony Cunningham
    Oct 8, 2025
    4.0
    Pretty solid service never had any issues getting titles transferred or cars registered. Always had friendly service.
  • MT
    Maria Taylor
    Jul 30, 2025
    3.0
    Wonderful people there, very efficient and timely! My only down side is the carpet or room deodorizers they use is highly toxic - i got sick when i was there recently for title transfer, even doubled masked with charcoal mask - got migraine and nauseated - I have chemical sensitivity and will never go there again in person
  • CM
    cole mccauley
    Jul 22, 2025
    5.0
    Have done multiple transfers ranging from boats, to motorcycles . With all the proper credentials and paperwork I was in and out effortlessly. Very knowledgeable and cordial, when you’re polite and respectful!
  • DB
    Diana Brooks
    Jul 15, 2025
    1.0
    All the girls working there were so rude, dirty looks, attitude, and had no clue what they were doing at the reception. Wasn’t even walked back to the room, had the girl waiting on me yell from clear down the hallway to come back, never introduced herself. Was told I needed to bring the vehicle to verify the vin number but they never even went out to looked at the car! Not one smile, please or thank you. The place was filthy and it smelled like dog piss. Will never go back there!
  • RR
    rayshunlan
    Jul 15, 2025
    1.0
    Very rude staff. I was also hung up on several times with impunity. They wasted 3 weeks of my time telling me that they requested my title when they really didn’t. Finally they told me to get my vehicle registered somewhere else. I will never use their services again.

Frequently Asked Questions About Sue's Notary & Messenger Service

What services does Sue's Notary & Messenger Service provide?

Sue's Notary & Messenger Service offers fast, reliable vehicle registration services and notary services in Erie, PA.

What are the business hours for Sue's Notary & Messenger Service?

They are open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.