Thompson Law Office

Reviews

• RC

  Robert Connally

  Dec 29, 2025
  5.0
  This firm took on my case with only weeks’ notice during the holiday season, which meant a great deal to me. From the very beginning, I felt heard, supported, and taken seriously. The team has been professional, responsive, and compassionate during a stressful time. I truly appreciate their willingness to step in when I needed help most, and I look forward to continuing to work with them.
• MS

  Margarete S

  Dec 19, 2025
  1.0
  I retained this firm for a family law matter and ultimately chose to seek new representation due to repeated issues with how I was treated, as well as ongoing problems with communication, clarity, and accuracy. From early on, interactions with this firm frequently felt dismissive and disrespectful. Questions were often met with impatience rather than explanation, and I did not feel spoken to in a professional or courteous manner on multiple occasions. As a client navigating a high-stress custody matter, this was both upsetting and unnecessary. After mediation, I was told that documents would be sent to me, but I did not receive them at that time. I only obtained the documents after following up by email. While they were eventually provided, the delay added confusion during an already critical and emotional stage of the case. I also raised concerns about the child support calculation, which listed the father as having the children 50% of the time. This was inaccurate. I have had full and sole custody, with the children in my care 100% of the time since 2022. The father currently has only a temporary timesharing arrangement established during mediation. I emailed Dori Thompson to address this discrepancy but did not receive a response. Given how heavily child support relies on accurate timesharing information, this was especially concerning. In an in-person meeting early in the case, I left with the understanding that the father would be responsible for certain costs, including Friend of the Court–related expenses. As the case progressed, I learned that this understanding was not correct. This lack of clarity caused unnecessary stress and could have been avoided with clearer communication from the beginning. Mediation fees were also not clearly explained to me in advance. I learned about the full financial obligations during mediation itself, which created pressure to move forward without fully understanding the consequences. Throughout the case, discussions repeatedly focused on money, despite the fact that payment was never an issue. The firm was always paid, and when additional funds were required for my retainer, they were provided within a day. A phone call with Eddie Thompson was particularly troubling. The tone of the conversation felt rude and disrespectful, and I was spoken to in a way that I found upsetting. When I attempted to ask questions and set boundaries around how I was being addressed, the conversation did not improve. Shortly after raising these concerns, the firm chose to withdraw from my case. Looking back, there were multiple red flags that I regret not addressing sooner, including repeated instances of rude communication, unanswered emails, lack of follow-up, and an overall pattern in my own experience that left me feeling disrespected rather than supported as a client. After later reading other publicly available reviews, I noticed similarities to some of the issues I experienced, which made me wish I had trusted my instincts earlier instead of giving the benefit of the doubt. I understand that firms sometimes respond publicly to reviews, and this post reflects only my personal experience and perspective. I have since consulted with a new attorney who reviewed my concerns and validated them, and I feel confident moving forward with new counsel once this matter is fully resolved. As of this review, I am also still awaiting a final bill from this firm. Family law matters are emotionally demanding, and clients deserve professionalism, respect, and clear communication. Unfortunately, this was not my experience with this firm. This review is shared to help others make informed decisions.
• KT

  Kate Turner

  Dec 2, 2025
  5.0
  Dori is excellent at protecting women’s rights. I admire her working style—very efficient and proactive. She is flexible and always prioritizes her clients’ best interests.
• AF

  Avery Fales

  Nov 12, 2025
  5.0
  Had a fantastic experience with Dori - she is incredibly sharp, thorough, and genuinely cares about her clients. Can’t recommend her highly enough!
• RH

  Regina Heiser

  Nov 10, 2025
  5.0
  Eddy and Dori Thompson are knowledgeable, professional and very supportive. We had no experience in navigating the court process and they made sure we understood what was happening and stood by us through that process. Their firm was recommended to us by two other firms and my husband and I definitely agree. We were told Eddy was who we needed in family court and they were absolutely correct. We are very thankful for their assistance.

Frequently Asked Questions About Thompson Law Office