Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
WY-435396 We are passionate about relationships and provide exceptional service built on integrity. We are a team of highly qualified, well trained individuals who bring diverse talents and experiences to serve our State Farm customers.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Amber Kramer - State Farm Insurance Agent
906 Dewar Drive, Rock Springs, WY
82901, United States
Hours
Reviews
4.9
336 reviews
5 stars
321
4 stars4
3 stars2
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive to their needs.
Knowledgeable Staff
Many reviews highlighted the expertise of agents like Aralyn, Traiven, and Tina, who provided clear explanations and tailored solutions.
Claims Handling
While most experiences were positive, there were some complaints regarding claim denials, indicating a need for improvement in this area.
Community Engagement
The agency is recognized for its involvement in the community and commitment to customer care, enhancing its reputation.
Competitive Pricing
Several customers noted satisfaction with the rates offered, often finding better deals compared to previous insurers.
- ZCzane capozzoli6 days ago5.0Shoutout my boy Jaycen he helped me with my insurance.
- YLYessica LeonNov 13, 20255.0Hadlee was very helpful! She answered all my questions over the phone and was very sweet!
- CPCharlotte Pruden-RossOct 31, 20255.0StateFarm has been so easy to work with when we’ve needed policy reviews, filing claims, or general coverage questions. Cheylynn has always been willing to help answer questions for us, no matter how obscure!
- MPMellissa PlemelOct 27, 20255.0Cheylynn goes above and beyond. If you have questions she’ll either take care of you or find someone that will. She follows through and is always friendly.
- DFDarlene FrawleyOct 16, 20255.0had a fantastic experience working with Traiven!!! They were incredibly knowledgeable and took the time to explain all my coverage options in a clear and straightforward way. I really appreciated how they tailored everything to my needs without trying to upsell me on things I didn’t need. What really stood out was the pricing—they found me a great policy at a much better rate than I expected. It’s such a relief to feel confident in both my coverage and what I’m paying for it. If you’re looking for someone who knows their stuff, listens to what you actually need, and finds you the best deal, I highly recommend Traiven!!!
Frequently Asked Questions About Amber Kramer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What are the office hours of Amber Kramer - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Amber Kramer - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Can I manage my insurance account and file claims via a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Does Amber Kramer - State Farm Insurance Agent provide bilingual services?
Yes, services are offered in both English and Spanish to better assist customers.
How can I get to Amber Kramer - State Farm Insurance Agent using nearby landmarks or businesses?
The agent's office is located near O'Farrell Family Dental and Sabrina Adams and Meg Torgersen at Aspire Home Loans, making it easy to find in Rock Springs, WY.
What nearby automotive services can help if I need vehicle assistance after visiting State Farm?
Nearby automotive services include Bob's Night and Day Towing for roadside assistance, Plains Tire for tire needs, and Top-Tech Auto Service for repairs and oil changes.
Are there nearby dining options close to Amber Kramer - State Farm Insurance Agent?
Yes, you can visit TIP'S Kitchen, Pancho's Mexican Food, or KFC for a variety of casual dining options after your visit.
Can I book an appointment online or complete the insurance process without an agent?
You can book appointments online, but completing the insurance process requires an agent. If you haven't selected one, one will be assigned to you for all quotes, policies, and accounts.