Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
WY-435396 We are passionate about relationships and provide exceptional service built on integrity. We are a team of highly qualified, well trained individuals who bring diverse talents and experiences to serve our State Farm customers.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Amber Kramer - State Farm Insurance Agent
906 Dewar Drive, Rock Springs, WY
82901, United States
Hours
Reviews
4.9
356 reviews
5 stars
341
4 stars4
3 stars2
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of individual agents like Aralyn, Traiven, and Cheylynn.
Efficiency
Many reviews highlighted the quick and efficient service provided by the team, making processes like policy changes and claims straightforward and stress-free.
Professionalism
The team was frequently described as professional and courteous, with agents taking the time to explain options and answer questions thoroughly.
Community Engagement
The business is recognized for its involvement in the community, with staff contributing positively and being supportive during challenging situations.
Pricing
Several customers noted satisfaction with the pricing of policies, often mentioning significant savings compared to previous insurance providers.
- KSKatie SearleDec 30, 20255.0Cheylynn was so helpful and made the process so simple! She was kind and easy to ask questions to! I am very satisfied with my experience!
- MBMelissa BacaDec 29, 20255.0Amber Kramer State Farm handles most of my insurance needs! They are quick, courtious always, and very professional! Thank you Amber Kramer State Farm team!
- CBChantell BoltonDec 24, 20255.0Alycia was kind, compassionate, and patient while going over policy options!! She is knowledgeable and not afraid to use different resources! Highly recommend!
- ACAshley CozadDec 19, 20255.0Miranda was the most kind and helpful person I could have gotten to help me out with getting insurance for my truck! This was the smoothest and easiest process. I am very satisfied with the coverage I got and the price. THANK YOU MIRANDA!!
- RCRachael CummingsDec 18, 20255.0Alycia was so helpful going over life insurance with me! There was a lot i was unsure of walking into this conversation but she was able to explain everything really well. She is so kind, compassionate, and easy to talk with!
Frequently Asked Questions About Amber Kramer - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What are the office hours of Amber Kramer - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
What payment methods are accepted at Amber Kramer - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
Can I manage my insurance account and file claims via a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Does Amber Kramer - State Farm Insurance Agent provide bilingual services?
Yes, services are offered in both English and Spanish to better assist customers.
How can I get to Amber Kramer - State Farm Insurance Agent using nearby landmarks or businesses?
The agent's office is located near O'Farrell Family Dental and Sabrina Adams and Meg Torgersen at Aspire Home Loans, making it easy to find in Rock Springs, WY.
What nearby automotive services can help if I need vehicle assistance after visiting State Farm?
Nearby automotive services include Bob's Night and Day Towing for roadside assistance, Plains Tire for tire needs, and Top-Tech Auto Service for repairs and oil changes.
Are there nearby dining options close to Amber Kramer - State Farm Insurance Agent?
Yes, you can visit TIP'S Kitchen, Pancho's Mexican Food, or KFC for a variety of casual dining options after your visit.
Can I book an appointment online or complete the insurance process without an agent?
You can book appointments online, but completing the insurance process requires an agent. If you haven't selected one, one will be assigned to you for all quotes, policies, and accounts.