Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
WA-907488 The Joe Yi, State Farm team is proud to serve the Tacoma and Seattle area with insurance and financial services. Contact our office today for an insurance review to see where we can help get great value on Auto insurance, Home insurance, Life Insurance, Health Insurance, and more. We would love the opportunity to earn your business to help protect you and your family!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
338 reviews
5 stars
320
4 stars
8
3 stars1
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Nye, Lisa, and Jozette, received high praise for their professionalism, friendliness, and ability to assist customers effectively.
Responsiveness
Customers frequently noted the quick response times and follow-ups from the team, making interactions smooth and efficient.
Knowledge and Support
Many reviews highlighted the staff's knowledge and willingness to explain policies and options clearly, ensuring customers felt informed and supported.
Positive Atmosphere
The office environment was described as welcoming and friendly, contributing to a positive customer experience.
Mixed Experiences
While most feedback was positive, there were a few negative comments regarding specific interactions and service inconsistencies.
- PAPratik Agrawal3 days ago5.0It’s rare to find someone who genuinely cares about their clients, but Joe Yi truly goes above and beyond. I feel confident knowing my policies are in good hands. I highly recommend Joe Yi to anyone looking for reliable, friendly, and top-notch insurance service!
- SOSergio Oliva4 days ago5.0Estoy muy satis fechos con todos los servicios que me ofrece State Farm especial mente Erica que es una de mis ajentes favorites 🥰
- HYHye Yang6 days ago5.0I always feel comfortable calling Joe Yi all of agents are super kind and friendly to resolve my questions Since English is my second language I strongly recommend this agency! Thank-you Joe Yi ~ state farm!
- PGPeanut GalleryNov 17, 20255.0Every experience with his office had been great. They'll take the time to explain things to me and help in whichever way they can. That kind of kindness and customer srv is greatly appreciated.
- NLNature LoveNov 14, 20255.0Love working with Chika today she was very helpful and gave me a great price on my auto and rental insurance. Took time to explain everything I was making about and I am glad I switched over to State Farm.
Frequently Asked Questions About Joe Yi - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Joe Yi - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What features does the State Farm mobile app provide?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service include?
It typically covers towing to the nearest repair facility, delivery of gas, oil, a battery, or tires, one-hour of locksmith services, and one-hour of mechanical labor for select services.
What are the office hours for Joe Yi - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Are there any holiday closures I should be aware of?
Yes, the office is closed on major holidays including November 27 and 28, December 25, and January 1.
What payment methods are accepted at this office?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Which languages are supported at Joe Yi - State Farm Insurance Agent?
Services are offered in English, Spanish, Korean, and Tagalog.
What nearby places can I visit before or after my appointment at Joe Yi - State Farm Insurance Agent?
Nearby you can visit Liberty Assembly International Church for community services, Glamo Lush Beauty Bar for beauty treatments, and Beauty Massage & Spa for relaxation services.
How can nearby medical services support my visit to Joe Yi - State Farm Insurance Agent?
If needed, you can access nearby health services like Eyes Rite Eyecare optometrist, Happy Face Denture dental clinic, and Pacific Podiatry Group hospital.
Are there nearby accommodation options if I am visiting Joe Yi - State Farm Insurance Agent from out of town?
Yes, nearby hotels include Royal Pacific and Macintosh Court Apartments, providing convenient lodging options.