We are more than just your insurance agency; we're part of your community. It's our mission to build lasting relationships and to deliver exceptional, personal service to our clients. We have a compassionate staff who truly care about where they work and who they serve. We offer Auto, Home, Business, Toy, Boat, RV, Life, Financial Planning and Annuities. We proudly serve the Spokane, Spokane Valley and surrounding areas. Also serving Idaho, Oregon and Arizona.
Customers consistently praised the friendly, knowledgeable, and responsive service provided by agents, particularly highlighting individuals like Amanda, Luisa, and Missy.
Efficiency
Many reviews noted the quick and easy process of obtaining insurance quotes and policies, with several customers expressing satisfaction with the speed of service.
Cost Savings
Numerous customers reported significant savings on their insurance premiums, often attributing these savings to the efforts of specific agents who worked diligently to find the best deals.
Professionalism
The agency was frequently described as professional and courteous, with agents taking the time to explain details and answer questions thoroughly.
Communication Issues
Some customers expressed frustration with communication lapses and billing issues, indicating a need for improvement in these areas.
F4
Fix me in 45
3 days ago
5.0
Missy was amazing to work with! Personable and willing to fight for you tooth and nail, and get you what you need! Highly recommend
BB
Brita Barsness
3 days ago
5.0
The agent I had the privilege of working with Eric was & is a very personable & professional person & I have enjoyed his expertise! Blessings to you & your family this Holiday season🥰
CM
Carson Metzler
4 days ago
5.0
Derek Field at Spokane Valley Insurance has been super helpful and a pleasure to interact with.
AO
Amanda Oswalt
Nov 12, 2025
5.0
Derek Field helped me significantly lower the amount I was paying for automobile coverage for my family! I highly recommend working with him!
JF
Jim Fitzpatrick
Nov 4, 2025
5.0
They are the BEST OF THE BEST. It was great working with Skylar !
Frequently Asked Questions About Spokane Valley Insurance
What types of insurance products does Spokane Valley Insurance offer?
Spokane Valley Insurance offers Auto, Home, Condo, Motorcycle, Renters, Life, Business/Commercial, and Recreational Vehicle insurance.
Where is Spokane Valley Insurance located?
Spokane Valley Insurance is located at 11017 E Sprague Ave, Suite B, Spokane Valley, WA 99206, USA.
What are the business hours of Spokane Valley Insurance?
The office is open Monday to Friday from 8:30 AM to 5:30 PM and closed on weekends. They also offer after-hours appointments by appointment.
Which insurance brands does Spokane Valley Insurance represent?
They represent brands including Liberty Mutual, Kemper, Progressive, Travellers, Nationwide, Oregon Mutual, and more.
Does Spokane Valley Insurance have wheelchair accessible facilities?
Yes, Spokane Valley Insurance has both wheelchair accessible parking and entrance.
What payment methods are accepted at Spokane Valley Insurance?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I walk in to Spokane Valley Insurance or do I need an appointment?
Walk-ins are welcome at their fully staffed local office.
What counties does Spokane Valley Insurance serve?
They serve Spokane, Kootenai, Whitman, Pend Oreille, and Benewah counties in Washington and Idaho.
What nearby restaurants could I visit before or after my appointment at Spokane Valley Insurance?
Nearby restaurants include Crimson Hearth (European cuisine), SmokeRidge BBQ (American barbecue), Iron Horse Bar and Grill (American pub food), Peking Palace (Chinese), Hot Pot & Pho (Vietnamese), Top of India (Indian buffet), Burger King (fast food), and Ferraro's (Italian).
Are there any nearby services that could complement a visit to Spokane Valley Insurance?
Yes, near Spokane Valley Insurance you will find services like Labor Systems (employment agency), H&R Block (tax services), Umpqua Bank and Sterling Bank (banking), and auto services like Barton Jeep (automotive repair) and Batteries Plus Bulbs.
What nearby recreational or entertainment options are available near Spokane Valley Insurance?
Nearby entertainment includes Spokane Simulators, a video game store and arcade, as well as Appleway Florist & Greenhouse and A To Z Rentals for party supplies and outdoor gear.