We are more than just your insurance agency; we're part of your community. It's our mission to build lasting relationships and to deliver exceptional, personal service to our clients. We have a compassionate staff who truly care about where they work and who they serve. We offer Auto, Home, Business, Toy, Boat, RV, Life, Financial Planning and Annuities. We proudly serve the Spokane, Spokane Valley and surrounding areas. Also serving Idaho, Oregon and Arizona.
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist.
Expertise
Many reviews noted the agents' expertise in finding the best insurance options and rates, with specific mentions of agents like Missy, Luisa, and Amanda.
Communication
While most feedback was positive regarding communication, a few customers expressed frustration over lack of communication regarding billing and policy details.
Value
Several customers reported significant savings on their insurance premiums, indicating that the agency is effective in providing cost-effective solutions.
SK
Sherry Krauss
Dec 22, 2025
5.0
I have been with Spokane Valley Insurance for many years and I wouldn't go anywhere else! They are great and I have never had any issues.
JB
Jacqueline Bourgeois
Dec 2, 2025
5.0
Derek helped change over my policy to a new state when we moved and he was very professional and helpful. His personable attitude during the issues with e-signing made it almost enjoyable during the frustration!
AR
Alexis Ramirez
Dec 2, 2025
5.0
Eric was very helpful and knowledgeable!!
F4
Fix me in 45
Nov 21, 2025
5.0
Missy was amazing to work with! Personable and willing to fight for you tooth and nail, and get you what you need! Highly recommend
BB
Brita Barsness
Nov 21, 2025
5.0
The agent I had the privilege of working with Eric was & is a very personable & professional person & I have enjoyed his expertise! Blessings to you & your family this Holiday season🥰
Frequently Asked Questions About Spokane Valley Insurance
What types of insurance products does Spokane Valley Insurance offer?
Spokane Valley Insurance offers Auto, Home, Condo, Motorcycle, Renters, Life, Business/Commercial, and Recreational Vehicle insurance.
Where is Spokane Valley Insurance located?
Spokane Valley Insurance is located at 11017 E Sprague Ave, Suite B, Spokane Valley, WA 99206, USA.
What are the business hours of Spokane Valley Insurance?
The office is open Monday to Friday from 8:30 AM to 5:30 PM and closed on weekends. They also offer after-hours appointments by appointment.
Which insurance brands does Spokane Valley Insurance represent?
They represent brands including Liberty Mutual, Kemper, Progressive, Travellers, Nationwide, Oregon Mutual, and more.
Does Spokane Valley Insurance have wheelchair accessible facilities?
Yes, Spokane Valley Insurance has both wheelchair accessible parking and entrance.
What payment methods are accepted at Spokane Valley Insurance?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I walk in to Spokane Valley Insurance or do I need an appointment?
Walk-ins are welcome at their fully staffed local office.
What counties does Spokane Valley Insurance serve?
They serve Spokane, Kootenai, Whitman, Pend Oreille, and Benewah counties in Washington and Idaho.
What nearby restaurants could I visit before or after my appointment at Spokane Valley Insurance?
Nearby restaurants include Crimson Hearth (European cuisine), SmokeRidge BBQ (American barbecue), Iron Horse Bar and Grill (American pub food), Peking Palace (Chinese), Hot Pot & Pho (Vietnamese), Top of India (Indian buffet), Burger King (fast food), and Ferraro's (Italian).
Are there any nearby services that could complement a visit to Spokane Valley Insurance?
Yes, near Spokane Valley Insurance you will find services like Labor Systems (employment agency), H&R Block (tax services), Umpqua Bank and Sterling Bank (banking), and auto services like Barton Jeep (automotive repair) and Batteries Plus Bulbs.
What nearby recreational or entertainment options are available near Spokane Valley Insurance?
Nearby entertainment includes Spokane Simulators, a video game store and arcade, as well as Appleway Florist & Greenhouse and A To Z Rentals for party supplies and outdoor gear.