My passion is helping and educating others. I take a very hands-on approach to my business and want to personally know my customers, understand their specific needs and how to properly protect the things most important to them. We are a little different than what you have experienced in the past. We meet with our policy holders annually to check in and schedule a review of your policies to make sure there are no gaps in your coverage. As life progresses, your needs change and we want to make sure that your family is properly protected when you need it the most.
Insurance can be confusing and you need someone in your corner you can trust. We are a local agency who truly cares about you and your family. We love to share knowledge with our customers while protecting the life they have worked so hard to build. Our customers are our family, and our team here in the office is courteous and caring. Our team comes from a long family history of insurance and we love to share our passion. Give us a call for a free no obligation quote for anything from home, auto, life, health, renters, business, rental home, and every insurance in between. Thank you for checking us out - you will be glad you did! Serving all of Washington and Idaho. Located in Spokane Valley, WA.
Customers consistently praised the exceptional customer service provided by Drew and his team, highlighting their responsiveness, professionalism, and willingness to help.
Cost Savings
Many reviews noted significant savings on insurance premiums after switching to State Farm, with several customers reporting hundreds of dollars saved.
Knowledgeable Staff
Agents like Lucas and Jeff were frequently mentioned for their knowledge and ability to explain insurance options clearly, making the process easier for customers.
Smooth Transitions
Customers appreciated the seamless transition process when switching their policies to State Farm, often describing it as quick and painless.
Personalized Experience
The team was recognized for providing personalized service, taking the time to understand individual customer needs and tailoring coverage accordingly.
SC
Sydney Castle
Nov 4, 2025
5.0
Jeff W. was incredibly helpful with walking me through what everything in an auto quote entails. I’m extremely grateful for the knowledge I received from calling.
DS
Dawna Sorrell
Oct 24, 2025
5.0
A couple years ago we moved all our policies to State Farm because our premiums skyrocketed with our current insurer. There were several to move but Lucas got them all moved over seamlessly. Since then we've needed a number of various changes to our policies and those have been fairly painless as well. Any time I have a question I know I can email Lucas and he will get an answer to me quickly. I've been very pleased with the prices and service! Thanks!
AS
Alexzandra Stickney
Oct 16, 2025
5.0
Lucas was great. Answered all my question. Gave me the best quote. 100% worth it
AB
Angela Bonanno
Oct 16, 2025
5.0
Thank you guys for helping us get better/more coverage for cheaper then what we were paying Bristol West. I'm glad I switched to state farm😜🤩
JP
Jamie Parker
Sep 17, 2025
5.0
My aunt suggested I call State Farm to see if the rates would be any better. Lucas worked with me on customizing my home, auto, motorcylce coverages to be exactly what I needed. In total I saved $542.08 a month by switching. 10/10 for communication, patience, accommodating my need to communicate mostly thru text. Best decision ever.
I am updating my post because when I spoke with Lucas today he had found an even better rate for my motorcycle coverage which saved me an additional almost $15.00 a month. On top of the already incredible savings I got from switching. 10/10 for integrity and telling me he was able to save me even more. I feel like I am walking a bit lighter today. Or about $550.00 heavier! 😃