Business Details
About
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WA-973827 Equal Opportunity does not mean Equal Access. We are here to create access and to define what access looks like for you.
Our office strives to provide State Farm customers with the most efficient and professional service in the Lakewood area. We primarily serve Lakewood, Tacoma, Puyallup, Joint Base Lewis-McChord and surrounding areas as well as the whole state of Washington, Oregon and Idaho. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ insurance needs. We hope to be the first and preferred choice for your Insurance Services.
Location
Kao Xiong - State Farm Insurance Agent
8811 South Tacoma Way, Lakewood, WA
98499, United States
Hours
Reviews
4.9
457 reviews
5 stars
446
4 stars5
3 stars1
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for being friendly, helpful, and responsive to customer needs.
Expertise
Customers appreciate the agents' knowledge and ability to explain policies clearly, helping them make informed decisions.
Seamless Experience
Many reviews highlight the ease of switching policies and the smooth process of setting up insurance.
Value for Money
Several customers noted significant savings on their insurance premiums while receiving better coverage.
Long-term Relationships
Many customers express loyalty to the agency, indicating a strong history of positive experiences with the team.
- HSHellen Streeter6 days ago5.0Jason from the Seattle office was amazing. I appreciate his patience while navigating a busy schedule. The price was a little high but hopefully with safe drive it will go down.
- VMVictor MendezNov 12, 20255.0Kao and Gisel are amazing! They made my experience quick, painless, and easy to understand my new policies. Everything makes so much sense now. It’s a no brainer to go to them for all insurance and financial needs!!
- MBMyshell BrownNov 12, 20255.0I have renters insurance throw them! They are great! And respond back back fast! Great customer service!
- MVMay VangNov 8, 20255.0Kao is a very talkative and passion person. He is always willing to help with whatever he can. I can assure he will be more than willing to help you find insurance that will meet your needs.
- TBTheresa BloombergOct 28, 20255.0Recently, I worked with Jason Deng to switch both my home and auto policies to State Farm, and I couldn’t be more impressed. From our first conversation, Jason was the first insurance agent who truly listened to my needs. He took the time to explain each policy clearly and helped me understand what coverage made the most sense for me — without any pressure or confusion. The entire process was seamless, transparent, and handled with genuine care. Jason’s communication was prompt, professional, and personal — a rare combination these days. I’ve never felt so confident and supported in making an insurance decision. It’s clear that this is a company that values people over policies. I’m grateful to have found a team that actually cares about its customers, and I look forward to staying with State Farm for years to come. If you’re considering switching your insurance, Jason and his team are the ones you can trust. They make it easy, clear, and genuinely enjoyable.
Frequently Asked Questions About Kao Xiong - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kao Xiong - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Kao Xiong - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on your bill's details page.
What insurance products does Kao Xiong - State Farm Insurance Agent offer?
We focus on Auto, Home, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Kao Xiong - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Kao Xiong - State Farm Insurance Agent provide services in languages other than English?
Yes, services are offered in both English and Hmong.
Where is Kao Xiong - State Farm Insurance Agent located?
We are located at 8811 South Tacoma Way, Suite 203, Lakewood, WA 98499.
Are there any nearby places of interest around Kao Xiong - State Farm Insurance Agent?
Yes, nearby places include Allegiance Staffing employment agency, Bright Smile Dental, and Master Pae's World Class Martial Arts. Clients can visit these places before or after their insurance appointments.
How can nearby cafes like SEN or Bubble Island enhance my visit to Kao Xiong - State Farm Insurance Agent?
You can enjoy refreshments at nearby cafes such as SEN or Bubble Island before or after meeting with your insurance agent, making your visit more pleasant and convenient.
Can nearby services like Acts counseling and Holiness Chapel support customers with community or mental health needs?
Yes, customers visiting Kao Xiong - State Farm Insurance Agent can access nearby community services such as Acts counseling and Holiness Chapel for additional support.