WA-946266 Our mission is to become your first choice for your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout Kirkland, Redmond, Bellevue, Kenmore, Bothell, and the surrounding Washington areas. When the unfortunate incidents occur, we are there to assist you through the good and the bad.
Agents are consistently praised for their helpfulness, professionalism, and responsiveness, making the insurance process smooth and stress-free.
Knowledgeable Staff
Customers appreciate the agents' deep knowledge of insurance products and their ability to explain complex terms clearly.
Competitive Pricing
Many reviews highlight the agency's ability to provide competitive rates and save customers money on their insurance policies.
Personalized Experience
Clients feel valued and cared for, with agents taking the time to understand their individual needs and providing tailored solutions.
Reliability
The agency is noted for its reliability and ease of communication, with many customers expressing satisfaction with the quick turnaround on requests.
KB
Kevin Bell
6 days ago
5.0
Colin was a great help and gave great insight towards my choosing of auto insurance!
JS
John Samuels
Nov 14, 2025
5.0
Worked with James to arrange insurance coverage. He was knowledgeable and prompt- he was also very patient as I navigated some of the questions I had regarding policy differences. My experience thus far has been good!
MA
Mehran Azimi
Nov 13, 2025
5.0
I just switched my insurance for home and auto to State Farm. Bristol was great, professional and did a great job of explaining things and finding a good policy that worked for me. Overall very happy and satisfied
MA
Mona A
Nov 10, 2025
5.0
Had a very pleasant experience with Bristol from Grace Roberts State Farm agency, very cordial and professional, timely responses, they were willing to answer all my questions and share details of all insurance options. Highly recommend !
MM
Michele Mimi
Nov 6, 2025
5.0
I called James based on a referral and what a wonderful referral it was. He handled my request for renters insurance professionally quickly and at a price that was extremely attractive. I would recommend James for any of your insurance needs.
Frequently Asked Questions About Grace Roberts - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Is there a fee for obtaining a quote online from Grace Roberts - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Grace Roberts offers free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent’s phone number and email are available on your bill details page.
What can I do with the State Farm mobile app offered by Grace Roberts?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are the office hours for Grace Roberts - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 4:00 PM. It is closed on weekends and major holidays.
What types of insurance products does Grace Roberts offer?
Grace Roberts offers Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What payment methods are accepted at Grace Roberts - State Farm Insurance Agent?
They accept cash and major credit cards including American Express, Discover, Mastercard, and Visa.
Does Grace Roberts - State Farm Insurance Agent provide services in languages other than English?
Yes, services are available in both English and Spanish.
Can I change my insurance coverage online with Grace Roberts?
Yes, you can request changes to your coverages online, which will then be forwarded to your agent for processing.
Where is Grace Roberts - State Farm Insurance Agent located and what are some nearby places I can visit?
The office is located at 339 Kirkland Ave, Suite F, Kirkland, WA 98033. Nearby places include Zaw Artisan Pizza for a great meal nearby, Kirkland Library if you want to visit a local library, and Watershed Park for outdoor activities.
How can I combine a visit to Grace Roberts - State Farm Insurance Agent with a relaxing spa experience?
You can visit Shangri-La Spa or Zigor Salon, both nearby, to enjoy beauty and spa services before or after your insurance appointment.
Are there convenient nearby food options when visiting the insurance office?
Yes, options include Reunion Malaysian Cafe and Kitchen, Reunion Bake Brew Bite coffee shop, and St. James Espresso for coffee and snacks.