Business Details
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WA-796503 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Rocio Luna-Culotti - State Farm Insurance Agent
22020 17th Ave SE, Bothell, WA
98021, United States
Hours
Reviews
5.0
201 reviews
5 stars
199
4 stars0
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agents, particularly Sofia and Rocio, for their exceptional service, patience, and professionalism.
Knowledge and Support
Many reviews highlighted the agents' ability to explain insurance options clearly and provide tailored advice, making the process easier for clients.
Affordability
Several customers noted their satisfaction with the competitive pricing and savings achieved through the agency's services.
Overall Experience
The agency received high recommendations for its friendly atmosphere and effective communication, contributing to a positive overall experience.
- SSSGOct 31, 20255.0This was my first time setting up my own insurance, and I had no idea what any of it meant. Sofia was incredibly patient and took the time to explain every detail in a way that was easy to understand. She helped me feel confident about my decision and made the whole process so much less stressful. I really appreciate her professionalism and kindness — thank you, Sofia!
- SFskye forstieOct 27, 20255.0I had help with my car insurance with Sofia, and she was super sweet and helpful! Usually don’t have the best experience with insurance calls, but she did amazing.
- KRkate ruonavaaraOct 27, 20255.0I had great experience with this company! I worked with Sofia, who had great patience with my car insurance!! Highly recommend!!
- SPSteven PerezOct 22, 20255.0My family and I were finding a different insurance firm to get vehicle insurance because our last insurance was charging us way too much. My parents were really satisfied with the price they offered us. Although my parents mostly did the work, I had to do my part of the application and the person that helped me was Sophia. She helped me through the whole process and she treated me very nicely. She got all my information right and made everything go by quickly! She’s the best!
- ACAngel CarranzaOct 22, 20255.0Sofia was great to work with. She made everything simple and easy to understand,and really helped me find a plan that fit what I needed. Super friendly and professional the whole way through. Definitely recommend her!
Frequently Asked Questions About Rocio Luna-Culotti - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Rocio Luna-Culotti - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link to log in with your User ID and password to access your billing and payment details.
What should I do if I have questions about my bills or payments?
Please contact your agent for any questions regarding your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email can be found on your bill's details page.
What features does the State Farm mobile app offer?
The app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does the Emergency Roadside Service provide?
It typically covers vehicle towing, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Rocio Luna-Culotti - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Which languages are spoken at this State Farm Insurance office?
Our services are offered in English and Spanish to accommodate a diverse clientele.
What nearby restaurants can I visit before or after my appointment?
You can enjoy meals at Rama House (Thai cuisine), Inchin's Bamboo Garden (Chinese/Asian), La Gloria Modern Mexican Bar, Canyons Restaurant, McDonald's, or Starbucks for coffee.
Are there nearby insurance agencies I can consider for comparison?
Yes, nearby insurance agencies include Gustavo Tejeda: Allstate Insurance, Dave Fretz: Allstate Insurance, Aaron Coe: Allstate Insurance, and Ken Hunter Farmers Insurance Agent.
What fitness centers are close to this insurance office?
Nearby gyms include LA Fitness, Vision Quest Sport and Fitness, and L.A. Fitness, perfect for workouts before or after your visit.