National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT, Life Insurance Company of the Southwest
(LSW), Addison, TX and their affiliates. Each company is solely responsible for its own financial condition and contractual obligations.
LSW is not an authorized insurer in NY and does not conduct insurance business in NY. TC105458(1218)p
We see a lot of improvements and more realistic approaches, less bias and friendly.
EM
E Moody
Oct 20, 2025
5.0
My husband and I have been customers with National Life Group for several years. The Customer Service team are very polite and patient. They resolve your concern/issue immediately. This avoids repeated returned calls. They deliver Excellent service. I highly recommend this company.
AT
Alisha Tirwa
Oct 17, 2025
1.0
National Life GroupWarning: National Life Group - Be Cautious!
A friend's family recently experienced a lapse in their life insurance policies due to an incorrect address on file with National Life Group. Despite having multiple family members insured, the company failed to provide adequate notice, resulting in lapsed policies.
Be careful if you plan to insure with them!
AB
Ashok Budathok
Oct 17, 2025
1.0
Unsatisfactory Experience with National Life Group
I am writing to express my disappointment with the service I received from National Life Group regarding our family life insurance policies. Despite having multiple family members insured under a single package, the company failed to provide adequate notice regarding premium payments, resulting in the lapse of some policies.
What's concerning is that the company had an incorrect address on file, which contributed to the lapse. Meanwhile, another family member's policy remains active with a correct address. This inconsistency has caused significant distress and financial implications for our family.
I hope that National Life Group will take steps to rectify this situation and improve their communication with policyholders.
AH
Americare HHA
Oct 17, 2025
1.0
Disappointing Experience with National Life Group
I'm extremely disappointed with National Life Group's handling of my family's life insurance policies. We had a family package with multiple members insured. However, when we failed to pay premiums due to an incorrect address in their files (despite one family member having an active policy with correct address!), they lapsed the policies without proper notification.
It's frustrating that we were not informed about the premium due dates, and now they're telling us that the policies have lapsed. We've been loyal customers, and this lack of communication and care is unacceptable.
Frequently Asked Questions About National Life Group
What are the business hours for National Life Group?
National Life Group is open daily from 9:00 AM to 5:00 PM Eastern Time.
Where is National Life Group located?
National Life Group is located at 1 National Life Dr., Montpelier, VT 05604, United States.
How can I contact National Life Group by phone?
You can reach National Life Group by calling their main phone number at +1 802-229-3333 or toll-free at +1 800-732-8939.
What types of services does National Life Group offer?
National Life Group provides life insurance, investment services, and related insurance agency services.
Does National Life Group have a customer service email?
Yes, you can contact National Life Group customer service via email at LifeCustomerService@nationallife.com.
Where can I find more information about National Life Group online?
You can visit their website at https://www.nationallife.com/ or follow their social media on Facebook, Instagram (@national_life_group), LinkedIn, Twitter, and YouTube.
What nearby parks can I visit when coming to National Life Group?
Nearby parks include Little River State Park, Mt Mansfield, North Hero State Park, Camels Hump State Park, Elmore State Park, and Green River Reservoir, ideal for recreation before or after visiting National Life Group.
Are there any nearby government or community services near National Life Group?
Yes, close by are Vermont Agency of Commerce & Community Development, Vermont Department of Environmental Conservation, Vermont Agency of Education, Vermont Department of Tourism and Marketing, and Vermont Fish & Wildlife, providing a range of public and environmental services.
What other financial or insurance-related services are available near National Life Group?
Nearby related services include Equity Services, Inc, EastRise Credit Union, National Life Group Advertising Review Unit, and National Life Insurance Company Guest House, offering comprehensive financial and insurance support.
Are there family or childcare facilities near National Life Group?
Yes, nearby childcare centers include Kid Country Child Care Center and Loveworks Child Care Centers, providing convenient options for families visiting the area.