Business Details
About
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VA-1076917 Rachel Johnson State Farm’s mission is to know who makes up Northern Virginia while helping each person realize their potential. We are here to help you maintain your assets so you can achieve your dreams. My office is dedicated to providing outstanding customer service and building professional relationships. My goal as an Agent is to help you invest in yourself.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Rachel Johnson - State Farm Insurance Agent
373 Garrisonville Rd, Stafford, VA
22554, United States
Hours
Reviews
5.0
249 reviews
5 stars
247
4 stars0
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents, particularly Alex and Maria, received high praise for their helpfulness, knowledge, and professionalism, making the insurance process easy and stress-free for customers.
Affordability
Many customers highlighted the competitive pricing and significant savings they achieved by switching to State Farm, often noting lower rates compared to previous insurers.
Communication
Customers appreciated the clear and timely communication from agents, who took the time to explain policies and answer questions thoroughly.
Professionalism
The staff was consistently described as polite, patient, and dedicated to providing excellent service, contributing to a positive overall experience.
Efficiency
Reviews frequently mentioned the quick and efficient service provided by agents, allowing customers to complete their insurance needs in a timely manner.
- MDMolly DenhamNov 11, 20255.0Alex is ah-mazing. He answered all my questions and processed everything quickly. Definitely a good place to do business with!
- RPRobert PlankOct 30, 20255.0Alex was very helpful.
- AGAndrew GOct 22, 20255.0Do not hesitate to work with this Firm! They have helped me time and time again! Alex was very fast with a quote that absolutely beat everyone and that allowed me to shop confidently, thank you Again!
- AAAndreaOct 9, 20255.0Alex was very helpful, personable and I signed up for two policies! Thanks State Farm and Alex!!
- KPKarla PerezSep 30, 20255.0I just went to the Stafford office and received great help! Cheapest monthly price for a full coverage, and Alex Dale was very helpful!
Frequently Asked Questions About Rachel Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Rachel Johnson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Rachel Johnson - State Farm Insurance Agent?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view billing and payment details.
What services does Rachel Johnson - State Farm Insurance Agent provide?
The office offers insurance services including auto, homeowners, life, renters, business insurance, and financial services.
What are the office hours for Rachel Johnson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Can I complete the insurance quote and purchase process online without an agent?
No, you cannot complete the process without an agent. If you don't have one, an agent will be assigned for all your quotes, policies, and accounts.
Is there a mobile app available to manage my insurance and banking accounts?
Yes, the State Farm mobile app lets you manage accounts, get roadside assistance, file claims, and more.
What nearby places can I visit around Rachel Johnson - State Farm Insurance Agent?
Nearby you can visit Honeybaked Ham And Cafe for American dining, Lee's Barber Shop for grooming, and 9Round Fitness for boxing and workouts.
Are there real estate services close to Rachel Johnson - State Farm Insurance Agent for property needs?
Yes, several real estate agencies like The Martin Team - Property Management LLC and Keller Williams Stafford are nearby to assist with your property and real estate needs.
What other local services are available near Rachel Johnson's office that I might find useful?
Nearby services include RockIT Repairs Stafford for device repairs, VA Smiles of Stafford for dental care, and Pathways Families and Communities Services for counseling.