Business Details
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VA-941961 The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Onsite servicesAvailable
Location
Mark Crump - State Farm Insurance Agent
1090 Loftis Blvd., Newport News, VA
23606, United States
Hours
Reviews
5.0
55 reviews
5 stars
54
4 stars
1
3 stars0
2 stars0
1 star0
- AWAndrew Walker4 days ago5.0Katrina is always so helpful every time I call the office for any kind of question. She patiently takes her time with me and explains things and is very helpful.
- BVBernice VinsonNov 17, 20255.0I submitted a claim to State Farm for a cracked windshield. I received excellent service from agent Katrina. She submitted my request, and I received a call from the glass company within 30 minutes to schedule a replacement windshield. My replacement windshield was scheduled for the next day. Thank you, State Farm, for your prompt and professional services.
- DSDaKidd StrickNov 10, 20255.0Called in to get a quote for my wife to be added to my policy and was met with excellent customer service and a great quote to get my wife insured.
- KCKim ColesOct 15, 20255.0Ms. Marie Council is always so very helpful,informative and truly a pleasure to work with. I thank you for your kindness and consistent contact to help me receive the services that I needed it!
- LWLa'Neka WilliamsOct 6, 20255.0Amazing service from Marie! I got a great quote and she made sure I understood everything.
Frequently Asked Questions About Mark Crump - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Mark Crump - State Farm Insurance Agent?
We accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
Where can I access my online billing and payment information?
You can access your billing and payment details via the Digital Pay Payment Center by logging in with your User ID and password.
What are the office hours of Mark Crump - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Can I manage my insurance policies through the State Farm mobile app?
Yes, the mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What types of insurance products does Mark Crump - State Farm Insurance Agent offer?
They offer a variety of insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business insurance.
Is it possible to purchase a policy entirely online?
Typically, you can purchase a policy online at the end of the quote process. If that option is not available, please contact your agent or Customer Care.
Who can I contact if I have questions about billing or payments?
You should contact your State Farm agent. Their phone number and email are available on your bill’s details page.
Are there any nearby medical professionals around Mark Crump - State Farm Insurance Agent for healthcare needs?
Yes, there are several nearby medical professionals including oncologists like Dr. David Jared Kobulnicky, MD, and pediatric dentists like Peninsula Pediatric Dentistry, providing convenient healthcare options around the area.
What nearby services can assist with employment or financial services near the agency?
Nearby you can find Reliance Staffing & Recruiting for employment services and Movement Mortgage for mortgage brokerage and real estate financial services, useful resources if you are looking for job placement or financial assistance.
Are there any nearby wellness or therapy centers close to Mark Crump - State Farm Insurance Agent?
Yes, nearby wellness options include Essence Massage & Botanicals for massage services and Sentara Therapy Center - Port Warwick for physical therapy.