Mark Crump - State Farm Insurance Agent

Reviews

• MS

  Mike Sarvis

  Dec 12, 2025
  5.0
  Katrina was great and very fast at getting me the info that I needed. She was helpful and I’m glad she was the representative that I reached when I called
• HS

  Harun Sizer

  Dec 4, 2025
  5.0
  I want to sincerely thank you for the amazing service I have received. You truly have a wonderful team, and I hope you continue working together in the same way. The service I experienced was so outstanding that I wish I could give 20 stars instead of just 5, and honestly, they may even deserve more. I want to especially recognize each member of your team; they all perform their work with professionalism, dedication, and genuine care, and I extend my gratitude to every single one of them. I would also like to give special thanks to Marie, who has handled all my matters personally—her support and attention have been exceptional. Mark Crump and his team are truly outstanding, and I thank them and the entire staff for their tireless, successful efforts. The work they do is extremely impressive and professional, and working with this team is a true pleasure. Moreover, I want to emphasize that I had previously considered changing my insurance, but after seeing the level of service from my current representative and the entire Mark Crump team, I will never consider switching; I will definitely continue with State Farm. If my representative were to change, then I might reconsider, but as long as this team is in place, I am fully committed. I am truly happy to work with Mark Crump’s team. This team not only does their job, but they genuinely value their clients, always acting with helpfulness, warmth, and attention. They truly combine professionalism with humanity. Every single member of your team is not only professional but also inspiring. Such teams create experiences that truly make a difference for customers. I hope that State Farm and its leadership see this message and recognize how well your staff serves clients—not just in their work, but in the care and attention they give to people. Teams like this deserve recognition, encouragement, and motivation to continue excelling. Your dedication and client-focused approach add immense value both to the company and to customers, and I firmly believe every member deserves this praise. Sincerely, Mehmet H. Sizer
• BC

  Bryan Carter

  Dec 4, 2025
  5.0
  State farm is the best Auto insurance company out there! the costumer service is beyond expected" thank you for valuing your customer's & your customer service. A1 Service
• AW

  Andrew Walker

  Nov 20, 2025
  5.0
  Katrina is always so helpful every time I call the office for any kind of question. She patiently takes her time with me and explains things and is very helpful.
• BV

  Bernice Vinson

  Nov 17, 2025
  5.0
  I submitted a claim to State Farm for a cracked windshield. I received excellent service from agent Katrina. She submitted my request, and I received a call from the glass company within 30 minutes to schedule a replacement windshield. My replacement windshield was scheduled for the next day. Thank you, State Farm, for your prompt and professional services.

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