UT-365278 AZ-16098128
NV-3543480
Located in Washington, Utah our office strives to serve our customer's evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business, and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the unexpected and strive to provide the insurance experience you need. We serve Washington, St. George, Hurricane, Santa Clara, Ivins, Leeds, Hildale, and Colorado City including the states of Utah, Nevada, and Arizona. Call or stop by the office today!
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting agents like Lerin, Trevor, and Joe for their exceptional service.
Efficiency
Many reviews noted the quick and easy process of setting up policies, transferring coverage, and handling claims, with several customers expressing satisfaction with the speed of service.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often highlighting specific amounts saved and the value of bundled policies.
Personalized Attention
Clients appreciated the personalized care and attention they received, with agents taking the time to explain policies and ensure customers understood their options.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often recommending the agency to others and noting a positive shift from previous insurance providers.
SM
Sam Musser
Nov 14, 2025
5.0
Lerin Porter acted timely and was very helpful in setting up vehicle insurance for a new purchase.
KF
Kali Field
Nov 5, 2025
5.0
My husband and I have been with State Farm for all our insurance needs for 20+ years, specifically Joe Andrus State Farm for 12+ years. We have loved having our insurance through them. We've only had a couple small accidents over the years until recently having a much more major accident. Pam and all the claims specialists were amazing to work with through this time. I could call Pam and she would tell me everything that was going on and if I left a message would always get back to me in a very timely manner.
Highly recommend this company! Not only great insurance coverage and recommendations on what to carry but friendly and always responded and processed claims in a very timely manner.
SC
Shelby Cabana
Nov 4, 2025
5.0
joe is the man he was extremely helpful in getting my renters insurance set up. he streamlined the process & made it very convenient & easy. will definitely continue to work with him & recommend him to others
MI
Marsha Iaco
Nov 1, 2025
5.0
Trevor Anderson did a wonderful job helping me with my home and auto insurance. We sat there for about an hour going over both policies. He answered all my questions without making me feel rushed. If there were any discounts available for me, they were applied. I had just had a security system installed and never would have thought to mention it, but that was actually his first question. I can't say that I have ever enjoyed getting insurance until now. I highly recommend this company and Trevor!
KR
Kirstein Rodriguez
Oct 29, 2025
5.0
Lerin made this super easy. I needed to transfer insurance policies after moving out of state from Vegas to St George Utah. I appreciate the awesome and friendly service!
Frequently Asked Questions About Joe Andrus - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Joe Andrus - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account by entering your User ID and password. You will be directed to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What types of insurance does Joe Andrus - State Farm Insurance Agent offer?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Joe Andrus - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 5:00 PM and closed on Friday, Saturday, and Sunday.
Can I manage my insurance policies through the mobile app?
Yes, the State Farm mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What nearby places can I visit before or after my appointment?
Nearby you can visit Flavors of Seoul for Korean cuisine, or enjoy a relaxing visit to Secret Nails Bar for beauty services.
Are there convenient nearby services if I need vehicle assistance?
Yes, Tunex of Washington provides automotive repair and tire services, and Discount Tire is nearby for tire and automotive needs.
Where can I go for other financial services around Joe Andrus - State Farm?
Liberty Tax and Liberty Tax Service are nearby for tax-related services, and Security Finance offers payday loans and check cashing.