Oso Insurance is an independent, bilingual (English–Spanish) insurance agency based in Logan, Utah, dedicated to helping individuals, families, and businesses protect what matters most. We offer a wide range of coverage options, including auto and truck insurance, commercial vehicles and fleets, home and renters, business and commercial insurance, life and health policies, and surety bonds for contractors and companies.
Because we work with multiple insurance companies, we compare options for you and help you choose coverage that truly fits your needs and budget. Our friendly team explains everything in clear language, offers free quotes online, by phone, WhatsApp, or in our office, and is always ready to assist Spanish-speaking clients. Customers can count on us for personalized service, honest guidance, and support when it’s time to use their insurance.
Be careful if you ever have to actually file a claim with this insurance company. My vehicle was totaled over three weeks ago and I am unable to make contact with any of the four adjusters for which they have provided phone numbers and/or emails. This means no access to a rental car and no answer on what they will be paying out on the totaled vehicle, which I was not at fault for (parked car). Also, each time I call in to ask questions, I am given a different number. At this point, I have spoken to representatives from Kemper, Unitrin County Mutual Insurance, and Valley Insurance Associates, to name a few. Not only has this been extremely frustrating, it has wasted large blocks of my time for multiple days. Do you have a week's worth of work time to spend on just getting your claim processed?
Update: As of 9/22/2020, I have finally received a call back from the adjuster's supervisor. I hope this is the beginning of the end of this process.